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PG Music News
Free Band-in-a-Box® Video Tutorials!

Get the most out of your Band-in-a-Box® experience when you add our Support Videos to your arsenal!

We have an extensive collection of Support videos for Band-in-a-Box® for Windows available on our YouTube Channel & www.pgmusic.com/videos.bbwin.htm - make sure to check them out!

Looking for a tutorial video on a specific feature, and didn't see one listed? Send your suggestions to marketing@pgmusic.com.

PG Music Inc. - Update Hours of Operation

Wondering when we're available by phone, the Live Help feature on our website, or here in the office?

We've recently updated our Hours of Operation:

Customer Service & Sales:
Monday - Friday: 6:00AM to 7:00PM PST (GMT -8)
Saturday: 7:00AM to 6:00PM PST (GMT -8)
Sunday & Holidays: 8:00AM to 4:00PM PST (GMT -8)

Contact info:
Tel: 1-800-268-6272 or 1-888-PGMUSIC (Within USA and Canada)
Tel: + 800-4746-8742 (Outside USA and Canada where International Freephone service is available)
sales@pgmusic.com

Technical Support:
Monday - Friday: 10:00AM to 5:00PM PST (GMT -8)

Contact info:
Tel: 1-866-983-2474 or 250-475-2708
support@pgmusic.com

Additional contact information for PG Music Inc. is available at www.pgmusic.com/contact.htm.

Band-in-a-Box® - Favorite Things!

Have you ever wanted to "shout from the rooftop" about your favorite features in Band-in-a-Box® & RealBand? We've got just the place... our My Favorite Things Forum!

This new forum is also a great place to review the features that other program users love - you never know... you may learn something new about the program, and have your "favorite list" grow too!

$0 Down Easy Payment Plan!

Late last year we began offering a $0 Down Easy Payment Plan - When you order anything from www.pgmusic.com and choose this payment option you won't pay for 30 days! After that, the total of your invoice being split into 4 equal payments charged every 30 days for 4 months after your inital purchase.

This payment option won't delay you receiving your order - even if you choose to have your order shipped, you'll still have the download links available to you - no need to wait!

Band-in-a-Box® Song Title Browser Requests - New Forum!

Have you stumped the Song Title Browser feature in the Band-in-a-Box® StylePicker?

If you tried to search for a popular song and this feature didn't offer you any listings, we'd love it if you'd let us know in our newest Wishlist forum here.

We'll be checking this new forum often, making sure to add your suggestions!

Welcome to the PG Team Deryk and Yutaro!

We are excited to be adding two new people to our Customer Service Team here at PG Music: Deryk & Yutaro!

You'll soon see them popping up here in the Forum - they're already answering your calls, emails, and online chats (when you use the Live Help feature...)

Welcome to the team Deryk & Yutaro!

User Tips & Tricks - More Audio & Midi Tracks...

Our Tips & Tricks forum is a great place to read through tutorials created by other Band-in-a-Box users, or share your own tutorial!

Pipeline often shares his tutorials here, including his most recent "Biab Win More Audio & Midi Tracks" post - Click here to read through the detail Forum post.

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