Help! Tech S.O.S (Off topic)

General tech help for computers or music equipment.

The purpose of this forum is for people to get assistance from the community for any computer related or music equipment tech question. Anything remotely tech or musical is fair game.


  • my guitar sound has a buzz when I plugin to my guitar
  • which type of guitar strings are best for a telecaster?
  • my iPhone won't charge -why?
  • what's a good set of home speakers for a living room.
  • should I buy an android or iPhone?
  • what's a good entry level saxophone to buy?
  • is a 4K TV worth it?

Note: This is an "Off-Topic" help forum. For assistance with Band-in-a-Box and other PG Music Products, you should post on the appropriate "PG Music Product" forum.

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Moderator: Andrew - PG Music, PeterGannon

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PG Music News
Band-in-a-Box® 2018 - Cleaned-up BB folder!

It's the first day of spring today, which means it's time to start spring cleaning!

We cleaned up the BB folder with our release of Band-in-a-Box® 2018. Over the years, this folder has been growing - there were up to 10,000 files in there! We've fixed this and put the files into various folders. This is done with a cleanup routine. The cleanup normally happens automatically during installation, but you can run it manually by selecting the main menu Help | Utilities | Run Cleanup routine.

The cleanup routine does the following:
-Moves Styles files (.STY/.STX) from C:\bb to C:\bb\Styles.
-Moves Soloists files (.ST2/.XT2) from C:\bb to C:\bb\Soloists.
-Moves various Demo folders to C:\Demos.
-Moves various songs and lessons folders to C:\bb\Songs and Lessons.
-Moves various files essential for running Band-in-a-Box to C:\bb\Data and C:\bb\Data\Lib.
-Moves various preferences files to C:\bb\Preferences.
-Moves tutorial demo songs, program manuals (.pdf), and the help file (.chm) to C:\bb\Documentation.

Oliver Gannon Interview - Appointed to the Order of Canada!

Oliver Gannon (Peter Gannon's brother), was appointed to the Order of Canada in recognition for "his achievements as a musician" on December 29, 2017!

Oliver recently sat for an interview with CBC's Hot Air host Margaret Gallagher - read a summary and listen to the interview at

'I don't know ... why they chose me. But I'm very glad and I'm not giving it back'
-Oliver Gannon

To be clear, and avoid any confusion, there are two brothers: Peter Gannon is the "Band-in-a-Box" PG Music guy, and Oliver Gannon is the jazz guitarist who just won the Order of Canada.

#Monday Motivation - Free Band-in-a-Box® Hard Drive!

Want to snag yourself a free Band-in-a-Box® hard drive? Tell everyone how much you love Band-in-a-Box® with your very own Band-in-a-Box® Testimonial video!

Submit your video, and when we use it on our website (and YouTube page) we will send you a FREE Band-in-a-Box® Hard Drive!

Learn more about how to submit your video testimonial here.

Take a look at the video testimonials we've already received at

User Tip - Custom Drum Shots

Have you ever wanted more control of the RealDrums generated within Band-in-a-Box? (example: with the same consecutive shot/hold/push)

Forum user Pipeline shared their steps in an incredibly detailed forum post to our Tips & Tricks forum - check it out: Custom Drum Shots.

#FunFactFriday - Team PG!

Did you know... Within Band-in-a-Box®, choose Help | About Band-in-a-Box, and you'll see more than just information on the program - you'll also see a complete list of Team PG - we're currently at 35 team members!

#TBT - Automatic Soloing in Band-in-a-Box® 7!

Band-in-a-Box® 7 included some great new features - like Automatic Soloing! This introduced program users to the powerful Soloist capabilities of Band-in-a-Box®, which also includes the Soloist Maker.

Automatic Soloing!
Pick any song or chords in any style, and choose a "soloist." Band-in-a-Box® then creates and plays a professional quality solo in the style of your choice. Previous versions of Band-in-a-Box created great accompaniment. Now you can hear sensational solos as well - showing you exactly what notes are played. Choose from "soloists" in the style similar to great Jazz musicians such as Django Reinhardt, John Coltrane, or Country/Pop soloists and others, or create your own soloists using the "Soloist Maker."

Soloist Maker
This module allows you to define your own soloists. For example, let's say you want to create a soloist in a style similar to the style of "John Coltrane" - the great Jazz saxophonist. The Soloist Maker allows you to define the parameters essential to Coltrane's playing, such as instrument range (i.e. tenor saxophone), extra legato playing, playing more on top of the beat than typical Jazz musicians, and playing straighter 8th notes than usual Swing 8th notes. Also, you can set phrasing options, such as how long the phrase should be and how much "space" to leave between phrases. You can also set how "outside" the playing should be. In the case of a John Coltrane style - you set that to the maximum! Then "turn him loose" and hear the soloist play over any song!

Review all of the features added with Band-in-a-Box® 7:

#TechTipTuesday - Opening MIDI Tracks in PowerTracks Pro Audio

Open your MIDI file in PowerTracks Pro Audio (or RealBand), and you'll see the instruments separated onto their own track - an excellent way to hear all the instruments individually for that song, and a great way to learn!

There's no trick to it either - just use the File | Open dialog, locate the MIDI file, and click [Open].

Note: Type 0 MIDI files have all channels on one track, and should ask whether you want to separate them. If you accidentally chooses no, hit Edit - MIDI - Extract Channels to Tracks. Typically, Type 1 MIDI files have the instruments automatically separated.

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