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Posted By: refreshingly Format info not found - 01/29/15 12:36 PM
Everytime I try to save my song in Band in a Box, I get this yellow box in the lower right hand screen saying "format info not found"

What does that mean?

I'm using BAIB 2015 with Windows 7
Posted By: Matt Finley Re: Format info not found - 01/29/15 12:56 PM
I don't know. I recommend you call PG Music Support and perhaps they will remote connect to your computer.

A few questions that you will likely be asked:

Does this happen with any song, or are you stuck trying to save just this one? Did you try saving to a different drive? Has your PC been working correctly otherwise? Are you running BIAB from the supplied external drive, or did you install to your own drive?
Posted By: jford Re: Format info not found - 01/29/15 03:09 PM
For a second there, I thought the error was: "For Matt, Info Not Found"...

Okay, ducking and running now.

smile
Posted By: Matt Finley Re: Format info not found - 01/29/15 07:52 PM
OK, John. Go do your taxes like Pat is doing.
Posted By: refreshingly Re: Format info not found - 02/01/15 01:47 PM
Thanks for your thoughts Matt,
I ended up un-installing and re-installing and the error went away.

Amazing how much stuff just ... goes away when it comes to software issues...
Posted By: Matt Finley Re: Format info not found - 02/01/15 02:20 PM
That seems odd, but I'm glad it's working now. And, good of you to report back!

Something like this could have been impossible to solve by normal means if caused by a corrupted installation. Still, I have to wonder if it is coincidence. Let us know if this problem develops again.
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