PG Music Home
Hi,


I have 2 issues I need help with.


#1)
One issue is a MESSAGE I keep getting when I play a song (in BIAB) that I'm working on.

I open a song, click play, and the song will play (fine) with sound.
But, if I edit something, or I go to change a style, and then try to play the song, either the song will play WITHOUT sound, or I get this message:

“MESSAGE: Couldn't open wave device. The likely cause is another program is using the audio playback, or has left drivers open.”

#2)
The other issue is, if I open a song and have it playing, I can click the stop icon (the song will stop as it should). I then go to style picker and play a style using the “Play using current Chordsheet for song”.

The Chordsheet will appear and the song will play with that chosen style, but is there a way to stop that style play in the song without going through the whole song? The stop button doesn't do it. In fact, NONE of the icons on the chordsheet respond at this point.



BIAB is awesome that it does so much, but I'm just trying to use the basics. Help is always appreciated!


Thanks,

John Stone
Canby, Oregon
Windows 7
BIAB 2017 PRO
Hi John,

Welcome to the forum!

Regards question #1. The message indicates BiaB is not able to output audio. Use Ctrl + 5 to open Preferences ... then select the Audio button and Audio Settings. Change the setting either from MME to ASIO or ASIO to MME. For playback either setting works well. For audio recording ASIO normerally is better.

Question #2. Stylepicker has two playback options. Playback option 1 lets the selected style playback the chord sheet. This option only regenerates and plays back the first four bars when the "4 bar preview" checkbox is selected.

Attached picture Audio Setting.jpg
Attached picture Stylepicker.jpg
Jim,

Thanks for the reply.

I went to preferences to change the MME to ASIO but it said I don't have any ASIO drivers installed. How do I go about getting that?


I have over 100 songs that need backing tracks and I hope I can learn enough to get started ASAP.

When the Beatles arrived on the Ed Sullivan show, they used the Rickenbacker 325 (John) and Gretsch Country Gentleman (George) guitars; and the Hofner Beatle Bass (Paul). I have all 3 of these models, but I play them about as good as I currently know BIAB. LOL. That's why I appreciate the forum's help.


BTW, my preferences opened with Ctrl + E (not +5) Maybe mine's different on 2017 PRO.
No. Ctrl + E is correct. My directions were incorrect. blush My brain said Ctrl + E but my fingers typed Ctrl + 5. I think there was a short circuit someplace. crazy I apologize for not noticing the error.

So the program is set to MME and it doesn't like letting you switch to ASIO. Do you have any other choices to choose from?

Do you have multiple programs open when this happens? You may need to look at Task Manager to determine if any other activity like a media player, browser page or YouTube video trying to use the audio engine.
Jim,

I only have MME showing on my computer. I will get ASIO drivers somewhere and then see what that does.

As far as Task Manager goes, that is what I use to get out of the BiaB program when none of the icons respond to a song where I had chosen different (than original) styles. Maybe it's acting as multiple programs open but the Task Manager only showed one. Maybe I'm not changing styles correctly.

I hate being tech challenged. LOL


Thanks,

John
Don’t look for ASIO drivers. They are supplied with an audio interface and are vendor-specific. If you don’t have an ASIO driver, your equipment doesn’t support it. We need to know what you do have.
Hi Matt,

[In BiaB]
My ASUS laptop shows MME and ASIO for "Audio Driver Type". MME must be the default, but when I click on the ASIO it says ASIO driver not installed.

The "Audio Input Driver" shows Microsoft Sound Mapper and Microphone (Realtek High Definition)

The "Audio Output Driver" shows Microsoft Sound Mapper and Speakers (Realtek High Definition)
The box is unchecked that says "Output always on".


I don't know if this helps your analysis, but my laptop has Audacity which shows under "Devices" [Interface] - MME, Windows Direct Sound, and Windows WASPI.

Question: since the laptop does show ASIO under "Audio Driver Type", does this mean it would accept an ASIO driver?
John,

Can you please do the following.

1. Go to "Options | Preferences" (#1 on the included image).

2. Click on the button "MIDI Driver (#2).

3. Press "Print Screen" on your computer keyboard. This take a screenshot of your computer's desktop with the settings open. The screenshot will be placed on the clipboard.

4. Open Microsoft "Paint".

5. Press CTRL+V to paste the image from the clipboard into Paint.

6. Save the image in Paint as a jpg file.

7. Now go to the link below and follow the instructions on how to include this saved image in a post here on the forums. When we can see your setup it will help a great deal.

http://www.pgmusic.com/forums/ubbthreads.php?ubb=showflat&Number=386690#Post386690

The image that I've included with this post is similar to what we need to see from you. You may have more of the chord sheet visible.

Regards,
Noel

Attached picture MIDI-AUDIO Driver Image.jpg
Noel,

Thank you for your reply. I did as you requested and I have the screen shot saved on my desktop. But when I try to submit it to the forum post, it says required field not completed. I don't know what is missing.
John,

I'm not sure what that means but a couple of possibilities spring to mind...

Does your file have the .jpg at the ending?

When you use File Manager (as described in the linked post) to browse to the image file and select it, do you click on (a) "Add File" after selecting and then (b) "Done Adding Files" when complete?

The image I attached to the previous post above used the process that I described.

Regards,
Noel
Noel,

I did it exactly as you stated (again). I browsed to get the file. I clicked on "add file" (it shows the file name) then clicked on "Done" and I get the forum message 'All of the required fields are not filled in.'

Is the file supposed to be seen in the POST graph where text is usually typed? Because nothing appeared there.

The file is a JPEG but I didn't see the ".jpg" ending.

Can I PM or email the image to you? It's 335KB.

Thanks,

John
GT40John,
It could be that you haven't added any text to your post.
As well as adding the attachment, I think you need to at least enter some basic text in the actual post.
Example text: Here is the file:

Attached picture 2017-10-01_03-33-17.jpg
If you need ASIO you can install ASIO4ALL http://www.asio4all.de/
or VoiceMeeter Banana https://www.vb-audio.com/Voicemeeter/banana.htm
just uncheck ASIO Always On in the Drivers Settings so Windows Media Player can play the demo styles and Realtracks/Drums.
Here is the file:

Attached picture BiaB screenshot.jpg
Finally. YAY!
I think learning BiaB would be easier if one of the BiaB Forum Veterans would move next door! smile
Can you click on Audio Settings (lower right) and report that?

I see you have DXi checked, and Coyote WT selected for MIDI. Did you actually install the Coyote WT program?
Matt,

I don't even know what the Coyote WT program is. I installed the 3 discs for 2017 PRO and that's all I did.
To all,

I downloaded the ASIO driver and it's on the laptop ready for the next time I work on BiaB. I'll let you know if it works for getting rid of that message "Couldn't open wave device."

Big thanks to all on this forum. Your help and enthusiasm is quite wonderful.
Originally Posted By: VideoTrack
Example text: Here is the file:


Well picked up Trevor! That completely eluded me.
Originally Posted By: GT40John
To all,

I downloaded the ASIO driver and it's on the laptop ready for the next time I work on BiaB. I'll let you know if it works for getting rid of that message "Couldn't open wave device."

Big thanks to all on this forum. Your help and enthusiasm is quite wonderful.


John,

Thanks for posting the screenshot. It helps a lot.

Looking at your setup, the program should be running. Also, for what it's worth, BIAB is much friendly with MME than ASIO so it's likely that the ASIO drive might not solve the problem.

Try this as an experiment and see if it helps...

When you start up BIAB, rightclick on the startup icon and select "Run as administrator".

Also, when you installed the program, which option did you choose?

Regards,
Noel
Originally Posted By: Noel96
Originally Posted By: VideoTrack
Example text: Here is the file:


Well picked up Trevor! That completely eluded me.

Ha, Noel. Don't worry, I've been caught before (more than once). That's why I took a guess on the text.
Trev
Noel,

I started BiaB. I then right clicked on the PC start icon.

I only see 2 things: Properties AND Open windows explorer.

I don't see "Run as administrator"
Originally Posted By: GT40John
Noel,

I started BiaB. I then right clicked on the PC start icon.

I only see 2 things: Properties AND Open windows explorer.

I don't see "Run as administrator"

You don't see this when you Right-click on the desktop icon?

Attached picture 2017-10-01_17-20-55.jpg
I think it's supposed to be Right-Click (!) (Unless the mouse buttons are swapped.)
Originally Posted By: VideoTrack
I think it's supposed to be Right-Click (!) (Unless the mouse buttons are swapped.)


Thanks Trev. My brain seems to be in topsy-turvy land today... it must be yesterday's grand final.

I've removed my above (and very incorrect) post so as not to muddy the waters.

Regards,
Noel
Also can set here, right click > Properties:

Attached picture BB_Admin.jpg
2 things I did.

1) I thought you meant the "Start" icon for the Windows PC at bottom left of desktop. My bad!

2) I had opened BiaB and didn't see the "Run Administrator". So I right clicked on the BiaB start icon (with BiaB still closed) and NOW I SEE "Run Administrator".
It asks if I want to make changes to the computer with BiaB.


What is next?
Allow it to make changes... that's what running in Administrator mode is about. BIAB is safe to run in Admin mode.

The aim is to see if running in administrator mode makes a difference. PG Music recommend that BIAB should be run in this mode... it needs to be tested on your computer.

Once you have BIAB running in Administrator Mode, use the program exactly as you would normally and see if the problems still arise.
I just re-read this thread. I think we are running John unnecessarily through the wringer here.

I agree about Running BIAB as Administrator, which is recommended, cannot do harm, and in some cases is required.

The initial post describes symptoms of BIAB being flaky, but remember, it DID work once. That makes me think all this about drivers is taking us off target.

John, the first thing we do when BIAB was behaving fine but starts acting up, it to reboot the machine and restart BIAB. Obviously, you must have done this many times since your initial report.

The second thing we do is go to the Options menu and do Return to Factory Settings. You can save any custom settings as you do this.

Then close BIAB, reboot and restart. Report back.

If it still has the same problem, I would like to resume the discussion about the audio device. We still do not know what is being used.

If that doesn't pan out, then I'm thinking John should reinstall the program.

And there is always PG Music Support. They are superb. They can even remote-connect to your computer to help diagnose a problem. To get to them, click on the gray Support tab up above. Almost all of us in this forum are fellow users; we're pretty good, but not the ultimate resource.
Hey guys,

You might have taken care of the problem! I did "Run Administrator" in BiaB.

I've then tried a lot of changes and I haven't seen the message [“MESSAGE: Couldn't open wave device. The likely cause is another program is using the audio playback, or has left drivers open.”] come up at all. Not even once. That's good and I hope it stays that way.

A BIG THANK YOU!


I still have the other question about stopping a style change when playing (on the Chordsheet).
My goal is simply to compare the styles for the song.

Here's what I do:
1) Open my song and play it (to listen to the style) / then I click stop. The song stops.
2) I go to Style Picker and select another style (listening in “Quick” mode – not chords of song)
3) When I find a style I like, I select it at “Play using current Chordsheet for song”
4) The chordsheet appears and plays the song using that newly chosen style. But it keeps playing.

QUESTION: How can I stop the song from playing without going to Task Manager?

None of the icons respond (including the STOP icon). The song plays to the end then starts all over again. This happens even with the “4 bar preview” [“Play using current Chordsheet for song”] selected at Style Picker”.

So far, I've only been able to stop the play by going to Task Manager, to End Process {T.M. only shows one process open for BiaB]. Otherwise it'll go on playing forever.
Your result for your second question is not normal behavior for that function. Something is amiss.

If you choose either the demo or the play over your chord chart button, the screen should not go back to the chord chart. (Number 4 on your list) It should remain on the Stylemaker page and either stop button should stop the playback. You can return to the chord chart page selecting either the OK or Cancel button. Back on the Chord chart page, you can change anything--- key, tempo instruments, chords, etc.

I recommend you reset the default settings.

Options/Return to Factory Settings and then restart the computer.




What he said.

And that's great Run as Administrator worked (so far).
Charlie, All,


I reset the default settings and restarted the PC. Everything seems to work correct now. It's probably time to close out this post. smile


Thank you,

John

PS. There is a longtime BiaB forum member that lives just 20 minutes from me. He said he would be glad to meet with me and show me some BiaB tips & tricks.
Excellent. Till next time, then.
Another possibility is to update your RealTek audio driver to the latest version. Be sure to download the appropriate driver for your operating system.

Choose the "High Definition Audio CODECs" link, accept the disclaimer and click "Next". Then select the appropriate driver to download.

Attached picture RealTek.jpg
Nice. John, would that then give you an ASIO choice for the Realtek?
Nope, because the RealTek doesn't have a native ASIO driver. However, I have successfully used ASIO4ALL with the RealTek on two different machines.

Also, if you happen to have purchased any Steinberg products, you get a generic low latency ASIO driver from them as well, which also works with the RealTek.
© PG Music Forums