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In the Real Drums section, there's a button to press to allow it to "rebuild" the database, but there's not a "rebuild" button in the Real Instrumements box.

I downloaded Real Instruments Rock/Pop Pack #1 and installed it in the same directory as the real instruments I have in the directory from before, but I can't get RB to "see" the new downloaded instruments.

I'm using RB 2008.5 v4
It may be you need 2009. Whenever I add a RT, RB recognizes it immediately. Is everything pointing to the right place? RT folder, etc.

R
No, I was specifically told that I don't have to have 2009 for these real paks to work with my version.
Put a check in the box in the RT list bottom left " show RealTracks that are N/a . this will force the rebuild.
Ah! Great, thanks! I'll try that tonite.
That didn't seem to work. anyone else know what to do?
Quote:


I downloaded Real Instruments Rock/Pop Pack #1 and installed it in the same directory as the real instruments I have in the directory from before, but I can't get RB to "see" the new downloaded instruments.

I'm using RB 2008.5 v4




Do you also have BIAB installed?

If so, are you using the BIAB Realtracks folder for installation and storage of the base RealTracks?

Try opening BIAB first and see if you can get it to recognize the newly installed RealTracks. Look for the "Settings" button near top center of the RealTracks picker window in BB, from there find the Update button.

Don't know what to do if you aren't running BIAB, can't find anything in the RealBand proggie either, a puzzlement at the moment.


--Mac
Yes, I have BIAB 2008.5 installed (build 256? I think? - I could be wrong about that I'll have to double check it when I get home).

I put all of my real tracks and real drums on a separate drive from the program. they are located here: e:\bb\RealTracks and e:\bb\Drums

this is the same location that the original 2008.5 BIAB and RB were installed into and that's where the other real tracks and real drums exist.

yes, I tried opening BIAB first and I even tried "fooling" BIAB by changing the directories of where BIAB looks for the real tracks and real drums, then changing it back and clicking update each time. no go.
Make sure when you installed the new RealTracks you didn't inadvertently end up one folder level lower. In other words, look to make sure you don't have e:\bb\RealTracks\RealTracks or e:\bb\Drums\Drums.

When you do the installation (if I remember correctly), you tell the installer to put the RealTracks into e:\bb (and it will either create the RealTracks folder or use the one already there); likewise for RealDrums specify e:\bb (and it will also either create the Drums folder or use the one already there). What gets confusing is that in the program (BB and RB), you actually tell it the final destination (e:\bb\RealTracks and e:\bb\Drums). If you inadvertently specified e:\bb\RealTracks or e:\bb\Drums when you did the installation though, the files would get installed one folder too low.

Probably not your problem, but definitely worth a check.
Hi John,
nope, that's not the problem. all of the real tracks are in the e:\bb\RealTracks folder. during the installation it was all done at e:\bb AND I checked the folder after installation and they are in the right place with the other real tracks.

thanks for your suggestion, tho.
I emailed tech support and they responded with this:

Quote:

If you select the RealTracks picker icon and bring up the real picker
window. Select the settings button and in the following dialog box that
appears select in the Custom RealTracks part of the window "update" this
will rebuild your RealTracks list just as you did for the RealDrums.

Thank You,
Rob
PG Music Inc.



but that didn't work. it didn't rebuild the database - or at least the list STILL has fewer items in it than the folder does.

Any other suggestions?

NOTE: I did email him back and tell him that didn't work, but he hasn't had time to respond yet. I'm just hoping that someone will be able to help with this ASAP and maybe someone in the forum knows how to deal with it as well.
Quote:

or at least the list STILL has fewer items in it than the folder does.





Don't miss the fact that there will be files in the RealTracks folder that duplicate only one RealTrack given on the list inside the program. Typically there are at least three files for each single RealTrack, one at target key and one each a half step up and a half step down from that so that the RealTrack generator can handle key changes using pitch shift algos.

Then there are the txt files that go along with each RealTrack, don't count those either.

Don't know, but maybe that's what you are dealing with.

Inside BIAB, you can go to Help -> What Addons do I Have? and check it out there for a complete listing of what you "have" and what you don't have...


--Mac
If it is then I've paid for extra real tracks that I already had and didn't need. I have no more extra real tracks available in my real tracks picker window than I did before the purchase and download.

There are over 120 subfolders in my e:\bb\realtracks folder, but there are only ~80 available real tracks in the real tracks picker.

so I've not even counted the individual wma files inside those folders, if there is at least one wma file in each folder, then I'm shortchanged on my realtracks picker.

as a specific example, I can see a folder here: e:\bb\realtracks\GUITAR, ELECTRIC, RHYTHM, STONEZ FLASH 1 EV 120
but there are NO electric guitars with "STONEZ" in my realtrack picker.

as for "what add-ons do I have" I did that and it does not list my newly installed realtracks.
I'm using RB 2008.5 v4

Why not move up to BIAB WITH RB FOR 2009.5 VERSION, plus download realtracks 1-66 again and again....for good measure!

Then....hopefully, if you follow directions on the new 2009 installs and put stuff in the proper drive, everything will fall into place nicely...and all your problems will disappear!

I've got the latest BIAB/RB software all over the place...on my C, my E, and my F (80 gig and 160 gig usb externals)...my Toshiba Qosmio, and for good measure, yesterday I dropped many of the the new real track jazz styles/samples into a 2-gig spot in my Nokia phone.

I've got so many "Real" files and folders installed on my desktops, laptop, external drives and phone, that my Sonar, Soundforge and Acid act like illegitimate cousins....Let's "all get looped" with the latest version upgrades to everything...to keep us broke, but happy!
well, I'll be glad to upgrade to 2009.5 if you are volunteering to pay for the upgrade!

I don't have the money to upgrade to 2009.5 and I was assured that I could use the new real tracks in my 2008.5 version which I should be able to do, so throwing more money at it is not the solution.
RTs picker icon? Were is that?
I don't know either. i couldn't find a "RT picker icon." I assumed he was talking about the Real Track assign track window which I told him in my reply that I couldn't find an icon like that and I was making my "changes" based on the assumption he was talking about the RT window. If he says there is an "RT picker icon" in his reply, I'll let you know.
You meant in BIAB
yes, sorry, in BIAB.
Open BIAB and hit the saxaphone icon that brings up the RT picker were you'll do the rebuild.
hm - ok - I'll look at that tonite, thanks!
Hello Beagle,

Yes it should work...

First, make sure that when you installed your new RealTracks, you selected E:\bb for your Band-in-a-Box folder. You could run one of the installs again and you should find that it automatically chooses the E:\bb folder for your "Band-in-a-Box folder". You could also look in your E:\bb folder and see that you have lots of files with mid-2009 dates.

Next, make sure that you have selected E:\bb as your Band-in-a-Box folder in RealBand (Opt. | Preferences | Song Generation | Paths for BBW...).

It should work now. If not, then download and install the RealTracks 1-66 update patch from here:
http://www.pgmusic.com/support_windows_realdrums.htm#RealTracks01-66

If it *still* doesn't work, then could you open the RealTracks Picker window in Band-in-a-Box, select the "Show styles that are N/A" checkbox, sort the instruments by "#", and let us know what the highest number listed is. And in RealBand - what is the higher number listed there (to open the "RealTracks Picker" in RealBand, right-click on a track and click on "Select and Generate RealTracks".)
Andrew, thank you for your help. I am beginning to believe that I must have purchased the wrong thing and did not get any new instruments with this purchase.

first of all, tho, none of the files in my e:\bb\RealTracks folders have mid-2009 dates - the latest ones are November 2008.

I have checked the paths for realband and BIAB again, those are correct in both programs.

I have downloaded the realtracks 1-66 update patch and installed it.

I have checked the "show styles that are N/A

I have sorted the instruments in the list. BOTH BIAB and RB have the same list. the #'s are 361-436 all inclusive.

Kent from support sent me an email and told me to do the following:
Quote:

Sometimes, new add-ons won't show up until the Style List has been re-built... Please click your Style button in Band-in-a-Box then hit the Re-Build button.



I have done that.

Quote:

Once this is done, please go to Opt - What Add-ons Do I Have? This window will tell you exactly what you've installed. Which RealTracks and RealDrums sets are listed as installed?



here is the list of what is installed:
RealTracks sets in E:\bb\RealTracks\ : 1- RealTracks 1, 2- Country Ballad, 3- Swingin’ Country, 4- Modern Country, 5- Rockin’ Guitar, 6- All Metal!, 7- Jazz Bass & Rock Sax, 8- Country Folk, 9- Country Electric Guitar, 10- All Blues (Shuffle), 11- All Bluegrass (Rhythm), 12- All Bluegrass (Solos), 20- Dual Rock Guitars, 21- Clean Strat Rock, 22- Funk & Pop Bass, 23- Pop Acoustic Guitar, 24- Pop Swing 8ths Guitar, 25- Pop Swing 8ths Bass 1, 26- Pop Swing 8ths Bass 2, 27- "Dreamy" Pop Guitar, 30- Blues (Slow Swing), 31- Blues (Slow Even 8ths), 32- Blues (Fast Even 8ths)
RealDrums sets in E:\bb\Drums\ : 1- Rock and Jazz, 2- Waltzes, Country, and More, 3- Fusion, Hip-Hop, and More, 4- Pop, Rock, and More, 5- Latin, 6- Nashville Classic, 7- Nashville Swing, 8- Lite Pop, 9- Ethnic and Country, 10- Bossa and Jazz, 11- About Time, 12- Salsa Clasica, 13- Salsa Moderna, 14- Techno 1: Progressive, 15- Techno 2: Party, 16- Urban Pop, 17- Terry Clarke Modern Jazz, 18- Terry Clarke Classic Jazz & Bossa, 19- Terry Clarke Trading Fours, 20- LA Pop Jazz

none of this has changed my list. That is why I am thinking now that I may have purchased the wrong set of realtracks. I have the 2008.5 "SuperPak" - the SuperPak is no longer an option in 2009.5, but I do specifically remember that is what I purchased and I had listed it in my signature. I am starting to believe now that the SuperPak already had the 20-27 and 30-32 Real Tracks sets included with it and that is why I cannot see any new tracks in my list.

I would like for someone at PG Music to confirm that the 2008 SuperPak did indeed come with those real tracks, and if so, I would like to talk to someone in customer service about refunding my money, or giving me other real packs in exchange.

I will also be sending this same information to Kent via email and will show him this thread.

thanks for everyone's help - with PG Music's confirmation, I believe this snafu was my fault.
I see - yes with your upgrade last year + previous SuperPK you would have had most of those - I suggest that you exchange that for Volume 2, which are the new RealTracks.
Yeah, that's what I was afraid of. how do I do that? by calling customer service?
Call PGMusic Sales, they'll likely be able to straighten it out and make you a happy camper, as they should have records of what you've bought.

They good folks up there, man. Not like other firms.


--Mac
great, thanks Mac.
Ok Kent at tech support confirmed that the above situation is not the case. Superpak came with real tracks 1-12 and the rock #1 real pack set comes with 4, 5, 6, 10, 20, 21, 22, 23, 24, 25, 26, 27, 30, 31, 32 (so the only overlap I would have had from purchasing superpak 2008 and rock #1 real pack would be 4-6 & 10). Also, I can SEE there are folders in the e:\bb\realtracks folder with names which I cannot access from the Real Tracks picker window. (the StoneZ one referenced above being one of them).

in BIAB 2008 there is no option to show real tracks that aren't available for a particular tempo. so I changed the tempo to several different settings and still could not get any of the other real tracks to show up.

I reset BIAB to factory settings which changed the default location of real tracks back to c:\bb\realtracks. opened the real tracks picker and of course there was nothing there to choose from since I don't have any real tracks in that location. I then changed the location back to e:\ and it still doesn't see those particular tracks.

so then I copied all of the realtracks and real drums over to the default location c:\bb\ and then reset to factory settings again. still no go. it still is not picking up all of the real tracks 1-39. It does show them in the "what add-ons do I have", but they're not available for me to select.

I'm still working with Kent at customer service but I thought I'd report this to anyone else who might run across this same situation.
There must be a file that lists the RealTracks that needs to be re-built
that's a good possibily Sam. but there's no "rebuild" button for real tracks- just for real drums in BIAB 2008.

I hope Kent can solve this problem for me!
Beagle,
I just loaded 2008.5 and it recognizes all of my RT. I have all of them.
Do yourself a favor and uninstall everything and start from scratch. Install everything on the C drive and see what you get.
Good idea (above)
Thanks, silvertones, I may do that. Right now Kent is still trying things with me and I think I'll stick with what he's got me doing unless he suggests that I reinstall or tells me he can't figure it out. he was able to figure out part of it. I can now see a lot more real tracks than before and now the ones that are N/A will show up if I check that box. they weren't showing up before. that problem was due to me having an older build of 2008. I was on 263 and the latest build for 2008.5 is 265. after installing that patch I can now see a lot more of the real tracks - but still not all of them for some reason. Kent's still working on it, so I'll stick with what he's having me do before reinstalling - but I think that's not a bad idea, tho! thanks!
I used 2008.5 build 1 with no problem. You're wasting your time. That's what he'll tell you to do in the end. I'd never be confident that things were right.You can reinstall to the E drive if you want instead. The key is reinstall. You're choice. Your best support is right here.
thanks, I'll probably do that tonite.
You'll be happy if you do.
That fixed it! Thanks for the advice! it took me a while to reinstall because I had to start from BB 2007 and then install ALL those files and updates and then all the realtracks and realdrums again...but it worked!
Good deal!
As a side note PG doesn't really send out updates even though they only charge for updates. They send complete versions so you should have been able to just insert the disc for 2008.5 and done any of the updates from that point.
I didn't get any disks. My delivery was download only. My downloads were:
bb08super_pak.exe
bb2008_5_update_build260.exe
bb2008_5_update_build261.exe
bb2008_5_update_build264.exe
realband_update_build4.exe

so I didn't have to install 2007, I guess, but I don't have anything except "updates" for 2008.5
If you ever need to do it again just install 2008.5 versions of BIAB & RB and then build 264 for BIAB & build 4 for RB. All of the updates are cumulative. Previous updates are also included in future updates.
As Peter says"Have Fun"
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