Kent worked with me yesterday on the iPhone app. Last night I managed to finally get most of my repertoire files downloaded to my phone. There are still some major problems though. There are a lot of files that simply will not download and we're not yet sure why. And downloading from Dropbox or Google drive doesn't seem to work at all. It either crashes the app, or fails to download the m4a file along with the mgu file--even when they are zipped together. But at least I've seen some progress, so I'm encouraged.
As for my EverythingPAK hard drive, that seems to be toast. I can see it in Disk Utility, but it just will not mount, so I'm locked out of even copying the files over to my computer. I'm guessing it's a corruption of the boot sector which I could probably fix with Disk Warrior...if I had it. Not willing to spend over $100 for that software, though. Alyssa just emailed me that they are sending me a new drive, so that should solve that problem. I'll lose some song files that I had been working on and had not yet backed up, but fortunately most of my song files had been backed up to another drive.
The songs that I was able to download to my phone are playing just fine and sound great, so in that regard the app works well and will well serve the purpose I had intended. We just need to get these download issues solved. At least we're moving forward to that end.
Sorry to hear about your issue dkm, keep us informed of the progress, hope it is resolved fast.