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Posted By: jford Thank you, Microsoft! :( - 10/01/16 11:53 AM
So last night I was forced to apply the Windows 10 anniversary update (I have Windows 10 Pro 64-bit). And now my laptop is stuck in computer hell. The update seemed to apply just fine, I logged in, did some work, then was told I needed to reboot, at which point all I get is the circular snake chasing its tail for hours and hours... Tried safe mode, where it booted fine, but would not reboot into regular mode. After hours and hours it's still chasing its tail.

I'm now downloading the anniversary update ISO on my other computer and I'll try a repair operation.

I'm not happy. Laptop was working just fine before this update.
Posted By: Matt Finley Re: Thank you, Microsoft! :( - 10/01/16 12:15 PM
This happened to me on one computer. I hit the reset button and all continued fine.
Posted By: MountainSide Re: Thank you, Microsoft! :( - 10/02/16 09:06 AM
Same thing happened to me too John. The Anniversary update downloaded on its own during the night unbeknownst to me. Thought it was odd that my computer, which I normally leave on at night, had rebooted.

Didn't notice any problems until I brought my music system up. Couldn't get my Roland Fantom XR to show up. After several hours found that the driver had been deleted. A real problem since Roland hasn't update the driver since 2009. Not only that, but you have to use the 2009 driver and take it into a text editor and modify it for use with x64 Win10.

Once I got that going again, found that the update had reset many of the options within Win 10 back to their default settings.

While I understand that an update is best applied across systems that have standard configs, the hours lost were not appreciated.
Posted By: Matt Finley Re: Thank you, Microsoft! :( - 10/02/16 11:58 AM
Originally Posted By: MountainSide
.., found that the update had reset many of the options within Win 10 back to their default settings.

Whoa. Something else to check.
Posted By: jazzmammal Re: Thank you, Microsoft! :( - 10/02/16 12:04 PM
Could you post how you modified the driver in a text editor?

The reason is I have a Sonic Cell that I haven't been using much lately but I've been thinking of setting it up with my new system. I know what you're saying about Roland not updating the drivers for years and it really upsets users but they don't seem to care much about that. I had to do some digging to find their old and only 64 bit driver from years ago too.

As far as me and that update no problems but my music system right now is all internal using VST's.

Bob
Posted By: jford Re: Thank you, Microsoft! :( - 10/02/16 10:36 PM
Well, it happened with both my machine and my wife's machine. I restore here to a previous image, so she's back up and running, but of course i know it's going to happen again.

I restored a previous image and then even tried a manual install using the latest dish. Got everything working, verified the version, ran some software, rebooted and back to the spinning circle.

I'm now going back you Windows 7 on this machine (my desktop us fine with Windows 10), so I'll be in reinstallation purgatory for awhile. I'll probably do the same with my wife's later.
Posted By: MountainSide Re: Thank you, Microsoft! :( - 10/03/16 09:11 AM
Bob, regarding driver modifications, see this link for the process with the Roland Fantom XR: http://forums.rolandclan.com/viewtopic.php?f=3&t=50840

The most critical part is the first step, modifying Win 10 to accept unsigned drivers. Without following his recommendations on this step, the install will fail. Originally, I thought I could bypass this step and just point to the modified .inf, but this results in the driver not being loaded even though it appears that it has been loaded.

Jeff
Posted By: Guitarhacker Re: Thank you, Microsoft! :( - 10/03/16 09:35 AM
boot to safe mode and use the RESTORE to a former date when the computer was working.... then don't apply the update.
Posted By: jford Re: Thank you, Microsoft! :( - 10/03/16 11:25 AM
Quote:
boot to safe mode and use the RESTORE to a former date when the computer was working.... then don't apply the update.


Problem is then I am stuck at that point in terms of Windows. And I actually didn't request the update, I got a notice that my computer would be rebooted (automatically) in some number of minutes to install updates and that's when everything went to H-E-double hockey sticks.

I did try to restore to a former date, but as sometimes happens, something had turned off my restore points, so that didn't help.

Windows 7 worked fine on it before and should continue to work fine (it'll just take some time to re-install all my apps, but once done, I'll take an Acronis image, so future problems are easily mitigated). Windows 7 extended support doesn't end until 2020, so there is still time to use it without worrying about security issues and whatnot.

Windows 10 Anniversary so far seems to work fine on my desktop (also an HP), which is older than my laptop. It's just my laptop that's giving me fits. I've moved all my data over to the desktop and will just use that for now until I can get my laptop rebuilt, so at least I'm not dead in the water (I keep both the laptop and desktop pretty much in sync with each other in terms of app installation, except those very few that only allow a single installation).

I could be wrong, but I suspect the problem with the laptop is most likely video drivers from the dual-mode video system (Intel for on-battery use, AMD for high performance plugged in mode) that neither HP nor Intel/AMD updated when Windows 8/8.1 came out and surprised me that it even worked in Windows 10. Windows 10 also didn't recognize my HDMI port (again related to video drivers), so going back to Windows 7 will get me the few things back that didn't work on Windows 10. Believe me, I really liked Windows 10, but Windows 7 will be fine until I replace the laptop sometime in the future. All my apps run fine in Windows 7 or Windows 10, so no problem there.

I guess my biggest gripe is that Windows doesn't give an indication as to what the problem might be. It just sits there for hours with the snake spinning. I don't know if it is retrying ad infinitum or just stuck. But you would think it could generate some sort of error (e.g. couldn't load whatever driver) and then move on (and maybe substitute a generic driver) and boot the computer. But nope, just sits there spinning, spinning, spinning, ...
Posted By: furry Re: Thank you, Microsoft! :( - 10/03/16 12:24 PM
I got mine forced on me on the 22nd. Brand new pc ran wonderfully well since January.
NOW, I've no start menu ? can't right click on the taskbar programmes, have limited admin access and can't change user accounts. Apeart from that I can't change desktop wallpaper, I can't reset, repair image, boot from a usb drive, OR dvd. I've been on chat with so called tec agents but they're as much use as a fart in a thunderstorm. I HAD my setting for updates disabled. They've come up with a couple of mealy mouthed ideas on their answers forum, but they'd better come up with a proper update SOON !!!


Oh the other thing I have is a black screen from time to time. I can't uninstall my display drivers, nor, reinstall updated ones as I don't have enough permission. The whole thing's driving me INSANE

mad mad mad mad mad mad


I've also tried booting in safe mode, won't work, and, also troubleshoot mode. Seems my widows files are corrupted and microsft ain't coming up with answers
Posted By: jazzmammal Re: Thank you, Microsoft! :( - 10/03/16 02:32 PM
It truly sucks to have a problem like this BUT...very few are having these issues. It usually revolves around an older system like John mentioned.

I've said it so many times now, you have to really understand your PC including all the software and how it all works together or just give it up and use your phone to email the grandkids and forget everything else.

Trash Win 10 at your peril. Here's why:

http://www.infoworld.com/article/3044089/security/the-best-new-security-features-of-windows-10.html

Before folks poo poo this ask yourselves this question: Is hacking a problem or not? This is the world we all live in now and Win 10 is an attempt to get a handle on this. Like it or not, MS wants everybody to have the same system with the same updates all the time. Who tends to get blamed for lots of these hacks? MS does. Oh, Windows sucks, it's so easy to hack. I suspect MS is tired of hearing that.

Win 7 is an antique OS already.

All these hacks are making life miserable for all of us, but that's the way it is now so as the old cliche' goes, adapt or die. Or to be a bit less dramatic, adapt, learn this stuff and only use modern hardware, like two years old or something because the OS integrates with the hardware which means the newer the better.

If some are on fixed incomes and can't afford that then you have to fight this with smarts. Learn about it, what the workarounds are that fit your system, spend time on tech forums, learn the jargon (Oh man, there is a TON of jargon!) but you have to jump in and figure it out.

I got my free Win 10 a few days before the freebie expired and I posted about an absolute CRAPLOAD of issues I had getting it to install so I know all about frustration. But I did finally figure it out. What to know what it was? I had to completely uninstall Avast, not just disable it. That's it. That's all that caused me a whole day of yelling and screaming. Well, not yelling...

Bob
Posted By: furry Re: Thank you, Microsoft! :( - 10/03/16 03:02 PM
Bob, My pc was new in January. Panda is the anti virus software I have.
Windows 10 came with the PC when I bought it in January
Posted By: jazzmammal Re: Thank you, Microsoft! :( - 10/03/16 03:19 PM
Lovely, just lovely...

Looks like you won the lotto, the one guy who gets hosed. Sorry it had to be you.

Bob
Posted By: furry Re: Thank you, Microsoft! :( - 10/03/16 04:09 PM
I've tried various regedit fixes Bob and sadly nuthin's worked so far.
Posted By: MarioD Re: Thank you, Microsoft! :( - 10/03/16 05:07 PM
Originally Posted By: furry
I've tried various regedit fixes Bob and sadly nuthin's worked so far.


Graham, it looks like others are having problems with Panda and Win 10:

http://news.thewindowsclub.com/panda-antivirus-update-likely-brick-windows-systems-restart-74490/

You might want to uninstall Panda and see what happens. As we all know MS hates everything that isn't made by MS.
Posted By: furry Re: Thank you, Microsoft! :( - 10/03/16 05:16 PM
I CAN'T uninstall ANYTHING Mario, I don't have permission rights. Tried that earlier even in safe made.
Posted By: furry Re: Thank you, Microsoft! :( - 10/03/16 05:19 PM
Had a look and there's no files on quarentine
Posted By: GHinCH Re: Thank you, Microsoft! :( - 10/03/16 06:04 PM
Do you have a chance to reset to factory settings?
Posted By: musiclover Re: Thank you, Microsoft! :( - 10/03/16 07:59 PM
Originally Posted By: jazzmammal
It truly sucks to have a problem like this BUT...very few are having these issues. It usually revolves around an older system like John mentioned.

I've said it so many times now, you have to really understand your PC including all the software and how it all works together or just give it up and use your phone to email the grandkids and forget everything else.

Trash Win 10 at your peril. Here's why:

http://www.infoworld.com/article/3044089/security/the-best-new-security-features-of-windows-10.html

Before folks poo poo this ask yourselves this question: Is hacking a problem or not? This is the world we all live in now and Win 10 is an attempt to get a handle on this. Like it or not, MS wants everybody to have the same system with the same updates all the time. Who tends to get blamed for lots of these hacks? MS does. Oh, Windows sucks, it's so easy to hack. I suspect MS is tired of hearing that.

Win 7 is an antique OS already.

All these hacks are making life miserable for all of us, but that's the way it is now so as the old cliche' goes, adapt or die. Or to be a bit less dramatic, adapt, learn this stuff and only use modern hardware, like two years old or something because the OS integrates with the hardware which means the newer the better.

If some are on fixed incomes and can't afford that then you have to fight this with smarts. Learn about it, what the workarounds are that fit your system, spend time on tech forums, learn the jargon (Oh man, there is a TON of jargon!) but you have to jump in and figure it out.

I got my free Win 10 a few days before the freebie expired and I posted about an absolute CRAPLOAD of issues I had getting it to install so I know all about frustration. But I did finally figure it out. What to know what it was? I had to completely uninstall Avast, not just disable it. That's it. That's all that caused me a whole day of yelling and screaming. Well, not yelling...

Bob


I wouldn't say that windows 7 is by any means an ancient OS, its a fine OS in my opinion and is going to be supported to 2020 isn't it.

What must people including myself have done is believe all the hype that Microsoft have thrown at us, and spent endless hours and sometimes total frustration trying to get 10 all set up. Nothing wrong with 10 but really only advantage is having the apps on it as far as it affects me.

On my main desktop as I have dual boot with both 7 and 10 I choose to boot into 7 every time, use 10 as a novelty to play around with.

Musiclover
Posted By: rharv Re: Thank you, Microsoft! :( - 10/03/16 08:54 PM
Quote:
I CAN'T uninstall ANYTHING Mario, I don't have permission rights. Tried that earlier even in safe made.


Can you stop Panda?
Can you stop it from starting at boot?
Can you go to Services.msc (Windows Services) and possibly stop it there?
Have you been to Panda website to check for updates?
Have you tried right-click then 'Run as Administrator' on any of the above? This often allows one to gain these rights ..

Just some ideas..
Posted By: jazzmammal Re: Thank you, Microsoft! :( - 10/04/16 01:30 AM
Originally Posted By: musiclover
I wouldn't say that windows 7 is by any means an ancient OS, its a fine OS in my opinion and is going to be supported to 2020 isn't it.


Did you read the article I linked about Win 10 security?

A couple of points. First, DoD is upgrading millions of computers right now to Win 10. How many times have they been hacked? And those are only the ones we hear about on the news.

Another one I found really interesting is Win 10 does something with video scaling over HDMI that is much better than how 7 does it. If you're followed my thread about my home theater setup, that caught my attention because I've commented on how great my new TV looks using it as a computer monitor over HDMI. Another thing is 10 allows for a wireless display which I'm probably going to get. $50 for a USB thingy that connects a TV to a Win 10 PC wirelessly. Pretty cool.

I can't quote every little thing about Win 10 but just mho, I think it's a big deal.

Bob
Posted By: jazzmammal Re: Thank you, Microsoft! :( - 10/04/16 02:03 AM
Graham, I just skimmed that article about Panda and I can see what happened. That sucks because you really got blindsided. There's tons of other articles saying there's no problem with Panda.

This might be good news from that article:

Quote:
UPDATE: They have released a tool ps-recovery.exe and instructions to help fix the problem.


I'm not getting on you in any way Graham, I totally understand articles like this can be hard to find sometimes. Note this is from last March. I've found over the years when I'm trying to research something using Google to look at several pages of hits just in case what I need is way down the list.

Good luck,

Bob
Posted By: furry Re: Thank you, Microsoft! :( - 10/04/16 05:01 AM
I've scoured what I could in the last 10 days Bob and come up blank. I'm not the only one by any means with the same issues. What the hardest part is for me is NOT being able to roll back, repair, uninstall, or recover.
Posted By: jazzmammal Re: Thank you, Microsoft! :( - 10/04/16 12:38 PM
Man, what a mess. I just found this:

https://www.netsolinc.com/massive-windows-issues/

It's detailed instructions on what to do. Your scenario is all the way to the bottom section and just reading these instructions is not easy and I can just imagine having to actually do all this. It may be time to take it to a shop if you're not up to trying this yourself. Oth, what have you got to lose at this point? Maybe try it, if it doesn't work you can still take it to someone.

You may need to reinstall Windows, does your PC have a recovery disc? Contact whoever you bought it from, maybe they can help.

Bob
Posted By: furry Re: Thank you, Microsoft! :( - 10/05/16 05:21 AM
Good info thanks Bob. My search doesn't work though
Posted By: Don Gaynor Re: Thank you, Microsoft! :( - 10/05/16 10:04 AM
Graham,

Windows 10 is still free to we physically challenged folks directly from M$. The download took several hours on my slow connection but if you can use the ISO Image, I'll email or PM the link. It's a full install and doesn't require a Product Key.

Plan on spending a whole day installing Win 10 plus getting everything back in order.

I've started to get a handle on it after nearly a week of hair-pulling.

Don
Posted By: furry Re: Thank you, Microsoft! :( - 10/06/16 07:20 AM
Using linux mint just now, windows won't boot at all, so have ordered a windows 10 cd from amazon.
I'm going to demand some kind of compensation. 3 weeks now with a crap pc thanks to MS
Posted By: jazzmammal Re: Thank you, Microsoft! :( - 10/07/16 01:11 AM
You know you have my sympathies Graham and I've tried to help by linking to what I've found.

Having said that, this is NOT Microsoft's fault or problem. They can't be responsible for 3rd party anti virus software when they provide their own for you to use. It's called Windows Defender and it's included with Win 10. I'm not saying it's the best (it isn't) but it's there.

This issue is Panda all the way and that's where you need to direct your attention. Not that it will do much good though. I'm sure that the EULA you agreed to like we all do (who reads all that, ever?) says somewhere on page 26 in very fine print that you use Panda at your own risk, if it kills your computer don't call us, blah blah.

All you can do is fix it and move on. I seriously doubt anybody's going to pay for it.

Bob
Posted By: Paj Re: Thank you, Microsoft! :( - 10/30/16 11:12 AM
Originally Posted By: furry
I've scoured what I could in the last 10 days Bob and come up blank. I'm not the only one by any means with the same issues. What the hardest part is for me is NOT being able to roll back, repair, uninstall, or recover.


If you get Windows to boot, you might want to try this:
http://www.pgmusic.com/forums/ubbthreads.php?ubb=showflat&Number=369396#Post369396

Paj
8^)
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