PG Music Home
Posted By: Belladonna Help!!! BIAB says I have No Real Tracks - 09/09/17 10:07 PM
I'm a newbie to BIAB. I purchased the 2017 BIAB Pro and installed it. It seems to work fine, however when I use StylePicker to Real Only it shows about 12 selections. The software says it has 202 Real tracks. Also, sometimes I get a message that it says No Real tracks. I went to Help/Utilities/Run Manager and did a download of the Read Tracks. I can see them in a folder called BBDownloads. I tried to do a Slow Rebuild and it didn't work. Not sure what's happening. The software says I have enough room for them.
Belladonna,

Firstly, when you installed, did you allow the software to install in the default location? (C:\bb\)

Are you running anything from an external drive?

When you downloaded, did you run the installer that came with the download or did you manually copy files?

If you select Options > Preferences > RealTracks does it show a custom RealTracks folder?

Also, welcome to the forums.
Posted By: Noel96 Re: Help!!! BIAB says I have No Real Tracks - 09/09/17 10:36 PM
Belladonna,

Do Realtracks work sometimes and then sometimes you get the message you describe?

If that's the case it might be because the ProPak does not included all the Realtracks (there are over 2,000 of them) and you might be choosing a style for which you don't have one of the Realtracks.

Regards,
Noel
Additionally, are you certain you don't have any filters running in the Style Picker? That would certainly reduce the number of listed styles.

Attached picture 2017-09-10_11-41-31.jpg
Thanks everyone. I did solve part of the problem. I downloaded the software but did not know to separately install the Real Tracks. I did that last evening and after that I also went to the web-site and downloaded the July 18th update. So, everything should be in the c:\bb folder installed. Then I was told to do a slow rebuild in the Style Picker. Again, the software doesn't find any new styles to rebuild. I have the options set to Real only. But again there are not many real tracks I see maybe a dozen and I'm supposed to have over 200.
I do not see a Custom Real Tracks folder in Preferences.
I do clear any filters and it shows more but not the 200 or so. Then sometimes when I select one of the styles listed it will say Real Tracks not found. You do not have the Real Tracks even though it will play the chordsheet. I assume then my package might list Real Tracks that did not come with it. I do not see Custom Real Tracks in the preferences. I could not do a Slow Rebuild.
Originally Posted By: Belladonna
I do not see a Custom Real Tracks folder in Preferences.


Attached picture 2017-09-11_07-35-04.jpg
Originally Posted By: Belladonna
I do clear any filters and it shows more but not the 200 or so. Then sometimes when I select one of the styles listed it will say Real Tracks not found. You do not have the Real Tracks even though it will play the chordsheet. I assume then my package might list Real Tracks that did not come with it. I do not see Custom Real Tracks in the preferences. I could not do a Slow Rebuild.


Re: "I do clear any filters and it shows more but not the 200 or so."
How many does it show? (see capture, below).

Re: "I could not do a slow rebuild":
You got an error message?

Help > What Add-ons do I have?...
Does it list styles that you believe you should have?

Attached picture 2017-09-11_07-39-34.jpg
I'm answering your two posts. Under Options/Preferences/RealTracks I do not have a Custom Real Tracks folder. I assume everything is under c:\bb, at least that's where I installed everything.

The total items listed in Real Tracks under Style Picker is 101 and yes I did clear any filters before the count.

When I try to do a Slow Rebuild it just says there are no additional styles need to be added.

PGMusic did email me and said I could do a manual download of everything from their site, but I'm not sure that's the problem.

I was supposed to get 202 Real Band tracks. I do not see any Blues tracks which I assumed I would get?
Posted By: GT40John Re: Help!!! BIAB says I have No Real Tracks - 09/19/17 12:44 AM
I'm new to BIAB forum. I purchased 2017 PRO and I have the same problem. I only have 101 RealTracks showing in the style-picker, when showing ONLY RealTracks.

How do I get the full 202 that are supposed to be there?

Also, are there any BIAB users local to me in Oregon? I live in Canby, south of Portland, and would be glad to meet via phone or in person to get a quick start with BIAB. I need to learn this ASAP for my songs and have several questions.

Thanks in advance,

John
A great way to make sure you have installed everything from your purchase (Pro, MegaPAK, UltraPlusPAK, EverythingPAK) is to use the Download Manager feature in the Windows program - we have a tutorial that explains this here: http://www.pgmusic.com/tutorial_downloadmanager.htm

(I love this feature...)

The RealTracks & RealDrums included with the Pro version list here: http://www.pgmusic.com/bbwin.packages.pro.htm#procombos
Posted By: GT40John Re: Help!!! BIAB says I have No Real Tracks - 09/21/17 12:17 AM
Wow! PG Music tech support is great. I found out that I didn't purchase the 202 RealTracks I thought I had, but I will get the UltraPAK eventually (after I learn the 2017 PRO).

During this time, I've had several questions answered.

Thanks PG Music.

John in Oregon
I had exactly the same expectations. The term PG music uses is: available, where I expected to get 202 new RT. So if you want them all you still have to buy them in one of the Pak's. Very dissapointing.
I also thought I was missing several RT's but it turned out they really are RD(rums) and are installed by the master installer in the RD folder!!!
Look on the website RT 275/76/77 are in fact RD but the website will call them RT's...
© PG Music Forums