very first time - assorted problems starting with green message saying real drums aren't located

I ran the installers without changing default instal paths. and the real drums should all be there
also the updater says there is an update but i can't get it work
Also in the mixer the drums are in green but piano and bass are yellow
Also my microkey air korg keyboard doesn't make any noise when i hit the keys. it is plugged in and working with garage band.
sorry for all the questions. i was so excited to play with this after the instal but i'm not getting anywhere.
Riesa

forgot to say - i'm on a mac

i tried to install an update to go to version 263 and a bar came across as if it was downloading but it always seemed to stall near the end. I manually located an updater file here on this website and was able to install the update. now i didn't get the realdrum unable to locate message, but all i can hear are drums.
Anyway that's my little bit of progress.

i can only hear the drums (green) and not any of the yellow tracks

Welcome to the forum. It's helpful that you put you use a Mac in your posts, as it may make a difference.

First, when you wrote this: "Also in the mixer the drums are in green but piano and bass are yellow" it means that the drums are playing RealDrums (not MIDI) but the other instruments are playing MIDI (not RealTracks).

ok here is where i am at and still no midi i don't think - oh i can't see how to upload an image that is not already uploaded to show you a screen cap
and now i'm away for 2 days

A screen capture is always helpful and there are instructions here on how to add that to a post, but it's not essential if you can continue to describe what you see. An alternate way is to use a free service to post the picture. When I want to post a picture, I upload it to a Public folder in Dropbox and copy the link to put in a post here.

As for hearing the other tracks, we need to know what you are using to play MIDI. Can you tell us what your Preferences, MIDI Driver, Output setting is?

Thanks Matt. My dropbox is so full. I'll see what i can find to upload to. My settings are changing all the time because I'm fiddling trying to get things to work.

I'm listening through apple airpods bluetooth but the keyboard is wired to the computer with a usb cable

here's some images [img]https://1drv.ms/f/s!As1YK0Zp3LaifUym248fRrO3aIM[/img]
[img]https://1drv.ms/f/s!As1YK0Zp3LaifqNXC0_RwrE2ZE0[/img]
[img]https://1drv.ms/f/s!As1YK0Zp3LaigQBF7MlHmzH9dFuJ[/img]

I did just put in 3 image links but there was a message about this forum being fully moderated etc may be awhile.

[img]https://1drv.ms/u/s!As1YK0Zp3LaigQHluMMRngjM1rF-[/img]

i can hear all my music on BIAB when i choose apple synth for the ports but then my keyboard is greyed out.

Originally Posted By: riesa

My dropbox is so full. I'll see what i can find to upload to.

No need to use Drop Box to post an image.
There are instructions on how to attach an image to your post here

thanks for that.
well i chatted with tech support and they asked me to reinstall the driver. I did that. and everything was working until i restarted my computer now the midi keyboard isn't being seen again. i'm reinstalling the driver again

I haven't had too much trouble since that last post. I unplug it and when i plug it back it is all working so far so good. now to play!

Very good! Thanks for reporting back.