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Band-in-a-Box for Windows
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Joined: Dec 2011
Posts: 16
Enthusiast
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OP
Enthusiast
Joined: Dec 2011
Posts: 16 |
I have had a sleepless night and a major problem with Biab being continually deleted by AVG. I am a paid user of AVG, although after their useless support I won't be for much longer.
After a lot of experimenting I have found out the deletion was caused by Identity Protection. Now I'm not a techie but I am worried that Biab is causing AVG a problem. What is there in Biab and Realband that is causing the activiation?
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 18,884
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Veteran
Joined: Oct 2008
Posts: 18,884 |
Tim,
In what directory/folder do you have BIAB installed?
Regards,
Noel
MY SONGS...Audiophile BIAB 2024
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Band-in-a-Box for Windows
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Joined: Dec 2011
Posts: 16
Enthusiast
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OP
Enthusiast
Joined: Dec 2011
Posts: 16 |
"In what directory/folder do you have BIAB installed?"
Noel
c:\BB
and realband in C:\realband
as per the install
Why? What am I missing?
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 18,884
Veteran
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Veteran
Joined: Oct 2008
Posts: 18,884 |
Nothing, Tim. It occurred to me that you might have installed it into one of the protected folders like "c:\program files" etc. I can see that that's not the case.
Noel
MY SONGS...Audiophile BIAB 2024
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Band-in-a-Box for Windows
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Joined: Dec 2011
Posts: 16
Enthusiast
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OP
Enthusiast
Joined: Dec 2011
Posts: 16 |
thanks, I was worried there for a moment.
So I am full circle to the subject. What is causing the problem? Is it that AVG is right and PG software is revealing my identity to PG or worse a TP via a hidden trojan, or is AVG badly programmed?
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Band-in-a-Box for Windows
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Joined: Nov 2009
Posts: 100
PG Music Staff
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PG Music Staff
Joined: Nov 2009
Posts: 100 |
For the security of your computer you should be making the choice on how you want to proceed. Whether you want our program to be let through the anti-virus or not. If you do want to I can certainly assist you with that if you would like to give me a call on the support line.
False Positives are actually mistakes made by antivirus and sometimes antispyware utilities. The companies that are trying to protect us against the threats are under enormous pressure to get the malware identified and a fix created that there isn't enough time except, for very basic testing, before they must release these identifications and fixes. Add to this fact that the authors of the malware are also using the same program compilers and software libraries that often a good program may get misidentified as a bad one. Typically, the protection programs quarantine area that is made to safely hold a malware will allow you to restore these if you don't get impatient and empty it first. If you report the false positive to your protection company, they will be able to correct their mistake.
If users will not report a false positive then they cannot be corrected. AVG Pro versions do have the ability to exclude files/folders from being scanned but still if a false happens it needs to be reported if possible.
What many people fail to realize with the subject of false positives... is that ALL antivirus and antispyware programs are prone to these. This is because they must also try and detect unknown malware that has just been released also.
** Its a case of trying to be safe and making a false detection instead of not being safe and letting the systems get infected. **
The user has to ask themselves would they rather their protection program be a little bit paranoid and make a false detection... or would they rather it miss a newly released malware and end up with an infected computer instead.
(There are about 20,000 - 30,000 new malware found daily)
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 1,259
Expert
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Expert
Joined: Oct 2008
Posts: 1,259 |
I'm also a paid user of AVG and have had no problems with BIAB. Real Band shows the UA shield on the icon, but it seems to run okay. I'm using the Everything pack hard drive. Sounds like Rob is the guy to talk to and work with. My AVG is up for renewal now. It has kept the viruses away for me so I think I'm going to renew YMMV
Cornet Curmudgeon
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Band-in-a-Box for Windows
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Joined: Jan 2011
Posts: 4,026
Veteran
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Veteran
Joined: Jan 2011
Posts: 4,026 |
I had a similar problem and dumped AVG and used Avast free edition , it allowed me to decide what I wanted done and remembered it . I no longer use the internet on my recording computer as it seems to run faster without virus protection. Rob's idea of reporting it is very wise if you plan to keep it.
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Band-in-a-Box for Windows
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Joined: Mar 2004
Posts: 1,753
Expert
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Expert
Joined: Mar 2004
Posts: 1,753 |
I take my computer to "Work OffLine" status before opening any music program. That seems to reduce problems and interuptions for me. I'm using the free edition of AVG and would like to turn it off while using BIAB / Real Tracks. But, I can't find where to turn off AVG Free version.
Does the noise in your head bother me ?
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Band-in-a-Box for Windows
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Joined: Apr 2003
Posts: 881
Expert
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Expert
Joined: Apr 2003
Posts: 881 |
Quote:
For the security of your computer you should be making the choice on how you want to proceed. Whether you want our program to be let through the anti-virus or not. If you do want to I can certainly assist you with that if you would like to give me a call on the support line.
Whoa, wait a min....are you saying that PG Music software installs "phone home" software without give us, the user, an option to NOT either install it when loading the program, or the opting to turn it off inside the program?
If so this is NOT cool at all....
i5 3.20GHz, 32gb RAM, 1tb SSD OS, 12tb HDD, 4gb gForce vid card, 32" monitor, Audient id44, Win10 x64, BiaB/RB 2023, Reaper 6,IK Multimedia Total Studio 3.5 MAX, Waves 10
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Band-in-a-Box for Windows
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Joined: Apr 2003
Posts: 881
Expert
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Expert
Joined: Apr 2003
Posts: 881 |
Since I have waited about a month for this to be answered, I will ask again.....worded a little better.....:o
.....are you saying that PG Music software installs "phone home" software without giving us, the user, an option to either NOT install it when loading the program, or the option of turning it off inside the program?
Please respond to this.....
i5 3.20GHz, 32gb RAM, 1tb SSD OS, 12tb HDD, 4gb gForce vid card, 32" monitor, Audient id44, Win10 x64, BiaB/RB 2023, Reaper 6,IK Multimedia Total Studio 3.5 MAX, Waves 10
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Band-in-a-Box for Windows
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Joined: Nov 2008
Posts: 1,382
PG Music Staff
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PG Music Staff
Joined: Nov 2008
Posts: 1,382 |
Hi,
Not really sure what gave you that impression, we've never included any spyware with our software,
Rob was just offering to provide tech support over the phone. The tech line is 1-866-983-2474.
Thanks
Kent
PG Music
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Band-in-a-Box for Windows
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Joined: Dec 2003
Posts: 20,814
Veteran
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Veteran
Joined: Dec 2003
Posts: 20,814 |
I got tired of AVG deleting my SOM hockey game from my Internet computer. I’ve switched to MS Essentials and I’ve had no problems at all, with either viruses or it deleting the hockey game. You may want to give it a try. It is free.
Me, it's not about how many times you fail, it's about how many times you get back up.
Cop, that's not how field sobriety tests work.
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Band-in-a-Box for Windows
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Joined: Aug 2007
Posts: 2,026
Veteran
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Veteran
Joined: Aug 2007
Posts: 2,026 |
I also use the free version of AVG and have not had any problems like that at all. All my installed programs seems to be "there", so I have no reason to not keep using it, but I'll keep an eye on it.
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Band-in-a-Box for Windows
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Joined: Dec 2011
Posts: 348
Journeyman
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Journeyman
Joined: Dec 2011
Posts: 348 |
I had a similar problem a while back after installing BIAB 2011.
I use Trend Micro for my real time protection and it was saying that BIAB could be a security risk and suggested I remove the software.
Well I've use BIAB for over 10 years and have never found it to be a security risk or cause any problems on my computer.
So I told Trend Micro to just shut the hell up. Lol.
Just kidding. I had Trend Micro put BIAB on the exception list and everything has been fine since then.
Tim
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Update Your PowerTracks Pro Audio 2024 Today!
The Newest RealBand 2024 Update is Here!
The newest RealBand 2024 Build 5 update is now available!
Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.
This free update is available to all RealBand 2024 users. To learn more about this update and download it, head to www.pgmusic.com/support.realband.htm#20245
The Band-in-a-Box® Flash Drive Backup Option
Today (April 5) is National Flash Drive Day!
Did you know... not only can you download your Band-in-a-Box® Pro, MegaPAK, or PlusPAK purchase - you can also choose to add a flash drive backup copy with the installation files for only $15? It even comes with a Band-in-a-Box® keychain!
For the larger Band-in-a-Box® packages (UltraPAK, UltraPAK+, Audiophile Edition), the hard drive backup copy is available for only $25. This will include a preinstalled and ready to use program, along with your installation files.
Backup copies are offered during the checkout process on our website.
Already purchased your e-delivery version, and now you wish you had a backup copy? It's not too late! If your purchase was for the current version of Band-in-a-Box®, you can still reach out to our team directly to place your backup copy order!
Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.
Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.
Update your Band-in-a-Box® 2024 for Windows® Today!
Update your Band-in-a-Box® 2024 for Windows for free with build 1111!
With this update, there's more control when saving images from the Print Preview window, we've added defaults to the MultiPicker for sorting and font size, updated printing options, updated RealTracks and other content, and addressed user-reported issues with the StylePicker, MIDI Soloists, key signature changes, and more!
Learn more about this free update for Band-in-a-Box® 2024 for Windows at www.pgmusic.com/support_windowsupdates.htm#1111
Band-in-a-Box® 2024 Review: 4.75 out of 5 Stars!
If you're looking for a in-depth review of the newest Band-in-a-Box® 2024 for Windows version, you'll definitely find it with Sound-Guy's latest review, Band-in-a-Box® 2024 for Windows Review: Incredible new capabilities to experiment, compose, arrange and mix songs.
A few excerpts:
"The Tracks view is possibly the single most powerful addition in 2024 and opens up a new way to edit and generate accompaniments. Combined with the new MultiPicker Library Window, it makes BIAB nearly perfect as an 'intelligent' composer/arranger program."
"MIDI SuperTracks partial generation showing six variations – each time the section is generated it can be instantly auditioned, re-generated or backed out to a previous generation – and you can do this with any track type. This is MAJOR! This takes musical experimentation and honing an arrangement to a new level, and faster than ever."
"Band in a Box continues to be an expansive musical tool-set for both novice and experienced musicians to experiment, compose, arrange and mix songs, as well as an extensive educational resource. It is huge, with hundreds of functions, more than any one person is likely to ever use. Yet, so is any DAW that I have used. BIAB can do some things that no DAW does, and this year BIAB has more DAW-like functions than ever."
Convenient Ways to Listen to Band-in-a-Box® Songs Created by Program Users!
The User Showcase Forum is an excellent place to share your Band-in-a-Box® songs and listen to songs other program users are creating!
There are other places you can listen to these songs too! Visit our User Showcase page to sort by genre, artist (forum name), song title, and date - each listing will direct you to the forum post for that song.
If you'd rather listen to these songs in one place, head to our Band-in-a-Box® Radio, where you'll have the option to select the genre playlist for your listening pleasure. This page has SoundCloud built in, so it won't redirect you. We've also added the link to the Artists SoundCloud page here, and a link to their forum post.
We hope you find some inspiration from this amazing collection of User Showcase Songs!
Congratulations to the 2023 User Showcase Award Winners!
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There are 45 winners, each receiving a Band-in-a-Box 2024 UltraPAK! Read the official announcement to see if you've won.
Our User Showcase Forum receives more than 50 posts per day, with people sharing their Band-in-a-Box songs and providing feedback for other songs posted.
Thank you to everyone who has contributed!
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