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Band-in-a-Box for Windows
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PG Music Staff
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PG Music Staff
Joined: May 2000
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Great. So the fonts are installed. If you are running ASIO, remember that it's one-program-at-a-time (so don't choose ASIO with BiaB if you've got Cubase running.
Anyway, best suggestion is to run Band-in-a-Box, and explore the various styles etc. Likely RealBand is having ASIO problems with your interface, or the fact that Cubase is/has been run also with ASIO. So forget about RealBand.
The installation is done, and it looks like you've got everything installed. As mentioned above, increase the tempo to 140 (from 130) on that demo if you want to avoid the artifacts that are sometimes created by tempo stretching to lower tempos.
Have Fun!
Peter Gannon
PG Music Inc.
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Band-in-a-Box for Windows
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Real Band is another issue. The lead sheet shows now. Still plays choppy and massive CPU usage. I cannot load / find any real tracks in place of midi tracks. If I press BB I get the real drums to render, but every other track plays with that cheesy midi GM generator and real tracks are not available to substitute.
So I might be the 1 in 1000's and 1000's with a genuine issue? I don't know but I would like to work this out. Since the Real Band recommendation I have done everything BUT play my instrument. Challenging to say the least.
Any input? Can you direct me to the manual pages that show how to convert/use audio tracks in lieu of midi tracks? Thank you
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Band-in-a-Box for Windows
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Tex,
There is a known situation where the internal hard drive inside the black usb case gets a little loose in its connections. This can sometimes happen in shipping, some have reported it in general use. The fix is rather simple:
Try opening the usb hard drive case and disconnecting and reseating the drive to the connector, then reassemble the end covers and see if it will read all those installation files, etc.
Depending on the type of hard drive case you were shipped, the end caps may come off with tiny phillips screws or it may be the type that uses little plastic pushins to release the covers.
HTH,
--Mac
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Band-in-a-Box for Windows
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Quote:
Great. So the fonts are installed. If you are running ASIO, remember that it's one-program-at-a-time (so don't choose ASIO with BiaB if you've got Cubase running.
Anyway, best suggestion is to run Band-in-a-Box, and explore the various styles etc. Likely RealBand is having ASIO problems with your interface, or the fact that Cubase is/has been run also with ASIO. So forget about RealBand.
The installation is done, and it looks like you've got everything installed. As mentioned above, increase the tempo to 140 (from 130) on that demo if you want to avoid the artifacts that are sometimes created by tempo stretching to lower tempos.
Thanks. You posted while I was typing. Forget about RealBand? Ha... honestly? I thought that was the answer to my issues? Besides, it should work. It comes with my purchase. For reference Cubase is not running however I can run multiple high intensity programs with ASIO simultaneously, have for years. Ill work this out on my own Peter. Thank you.
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Band-in-a-Box for Windows
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Quote:
Tex,
There is a known situation where the internal hard drive inside the black usb case gets a little loose in its connections. This can sometimes happen in shipping, some have reported it in general use. The fix is rather simple:
Try opening the usb hard drive case and disconnecting and reseating the drive to the connector, then reassemble the end covers and see if it will read all those installation files, etc.
Depending on the type of hard drive case you were shipped, the end caps may come off with tiny phillips screws or it may be the type that uses little plastic pushins to release the covers.
HTH,
--Mac
Cheers. Thanks Mac. I will look at that.
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 15,545
PG Music Staff
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PG Music Staff
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>>> Any input? Can you direct me to the manual pages that show how to convert/use audio tracks in lieu of midi tracks?
Sure. RealBand 2012.5 Manual.pdf, chapter 8: RealTracks And Audio
Normally you just press the Style Control (under the title on the main screen), and then select a style that has RealStyles and then press GENERATE button. If you aren't hearing RealTracks, you should make sure that the folders are being pointed to correctly (Prefs-Song Generation-Paths for BB Song Generation). But if they were wrong, you would be getting yellow messages telling you that.
Remember, if a style has a "_" to start the name, it is a RealStyle (no MIDI). If it doesn't, then it is a MIDI style. If it has an '=' sign to begin, it is mixed (Real/MIDI)
For additional RealBand questions, please post in the RealBand forum, as the users there may be able to provide additional tips.
Have Fun!
Peter Gannon
PG Music Inc.
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Band-in-a-Box for Windows
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This is frustrating. Now after the RE-install (where the notation fonts now show) Now in BIAB any Real Tracks songs I choose are missing instruments! I get a message (yellow) in the upper right corner telling me the file is missing. And yes Peter, with respect and thanks the file folders are pointing to the right folders in RealBand.
So...isn't is JUST POSSIBLE...a consideration at least that I have a bad disc? Can't this at least be a possibility? With respect to the 1000s of success, these are just average HDs and in all reality, they CAN be defective, go defective etc. I have been struggling with this all day and all last night.
Any input? A 3rd re-install?
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Band-in-a-Box for Windows
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MORE errors now. some show the active GREEN lit instrument indicating a Real Instrument, but they don't play or sound. The mixer is fine. This happens on ALL Real Tracks songs. Guitars are missing, pianos are missing even if the yellow box does not show up. Here is a common shot: 
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Band-in-a-Box for Windows
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See this? Despite all of those green lit instruments... ONLY bass and drums play. Mixer is fine, nothing is muted. Plus I get the Yellow Box to the right telling me a pedal steel file is missing. 
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Band-in-a-Box for Windows
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Joined: May 2000
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PG Music Staff
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PG Music Staff
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...bad disk ... >>> Can't this at least be a possibility?
Of course it is possible. It wouldn't explain your symptoms (because you say that RealTracks were working, and now cannot be found). That's more likely that you haven't pointed to the folders correctly.
Have you run a chkdsk on the drive? If it has errors, try Mac's suggestion, and if still has problems, contact PG Music for a replacement.
Why not try a single RealTracks
#362 Strumming Guitar.
Does that work?
This is what it needs to work
1. a folder called "Guitar, Acoustic Strumming 85" in your c:\bb\RealTracks folder.
2. files rACg.st2 and rAcG.xt2 in your c:\bb folder.
Visiting your RealTracks dialog will show you what RT are/aren't present.
Make sure that "show N/A RealTracks is selected in the bottom left of that dialog.
Anyway, I'd recommend contacting PG Tech support. Kent is there until 6pm PST (9pm EST) tonight.
Either phone, or press the "LIve Help" chat button at the top of this screen. You can then sort out the issue with the N/A RealTracks.
Have Fun!
Peter Gannon
PG Music Inc.
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Band-in-a-Box for Windows
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Here is a LIVE video .gif. A bad disk or installer would certainly explain my situation. I simply used the installer on the disc Peter. Twice. Both times I have gotten serious errors. Even during the install it showed errors and missing files...I have it posted in this very thread for goodness sakes. This is silly now. Files are missing AFTER a full install.... should I re-install again? Is it possible to get a fresh disc from the retailer I bought it from? Or from PG music? Or would you like to continue this troubleshooting? 
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Band-in-a-Box for Windows
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PG Music Staff
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PG Music Staff
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I'll repeat myself...
"Anyway, I'd recommend contacting PG Tech support. Kent is there until 6pm PST (9pm EST) tonight. Either phone, or press the "Live Help" chat button at the top of this screen. You can then sort out the issue with the N/A RealTracks."
Have Fun!
Peter Gannon
PG Music Inc.
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Band-in-a-Box for Windows
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Quote:
I'll repeat myself...
"Anyway, I'd recommend contacting PG Tech support. Kent is there until 6pm PST (9pm EST) tonight. Either phone, or press the "Live Help" chat button at the top of this screen. You can then sort out the issue with the N/A RealTracks."
You don't have to repeat yourself...I would rather you listened and/ looked at my posts. They are very clear.
Call tech support?...more of my time for a very likely outcome? Ha.... sure Peter I'll contact Kent. At least he may determine what I already know and I can finally get some time with my wife and family today. Cheers.
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Band-in-a-Box for Windows
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Kent was helpful... we troubleshot in-depth. Corrupted disc. No question, no other possibility.
I have to wait until Monday for Rob to actually authorize the 'bad disc return' before I get a replacement. In the meantime, you can have this one back Pete. A bad drive does happen on occasion.
Cheers.
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Band-in-a-Box for Windows
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Joined: May 2000
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PG Music Staff
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PG Music Staff
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Have Fun!
Peter Gannon
PG Music Inc.
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Band-in-a-Box for Windows
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Per your statement "With respect, I did not say it crashes UPON opening it, I said it crashes each time I open it." does not elaborate on what attempted function or action initiated the crash. And when you state "crash", did you happen to browse error/event log in Windows? While it appears Kent will be sending you a replacement drive, other possibilities could be a bad USB cable, port, etc, which have been demonstrated to cause external hard drive errors/failures (I don't believe you mentioned any of those actions). With the various states you mentioned, such as having associated BBW files, then not on subsequent installs, I would suspect a hard drive or hard drive interface issue.
Running the ASIO driver with multiple apps certainly may work under various conditions on different platforms, but the ASIO specification does not guarantee it.
Problem reports with corresponding events events can be difficult to convey...however, several people did attempt to assist you.
Good Luck,
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Band-in-a-Box for Windows
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Just out of curiosity, did Kent suggest you disassemble the hard drive enclosure and make sure the connector to the drive is fully seated? This has been known to loosen during shipping.
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Band-in-a-Box for Windows
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Quote:
Per your statement "With respect, I did not say it crashes UPON opening it, I said it crashes each time I open it." does not elaborate on what attempted function or action initiated the crash. And when you state "crash", did you happen to browse error/event log in Windows? While it appears Kent will be sending you a replacement drive, other possibilities could be a bad USB cable, port, etc, which have been demonstrated to cause external hard drive errors/failures (I don't believe you mentioned any of those actions). With the various states you mentioned, such as having associated BBW files, then not on subsequent installs, I would suspect a hard drive or hard drive interface issue.
Running the ASIO driver with multiple apps certainly may work under various conditions on different platforms, but the ASIO specification does not guarantee it.
Problem reports with corresponding events events can be difficult to convey...however, several people did attempt to assist you.
Good Luck,
Rich... thanks for the input. This is not my (nor Kents) first Rodeo. Much more has been gone through / troubleshot than this thread which, in and of itself is extensive enough. I did not even originally post because of a defective disk although I did have 3 failed install attempts last night when I received the disc and errors throughout the install (some are posted on the thread during REINSTALL today).
It is clear the disc is corrupt based on our additional trouble shooting which I will not go into detail as it is extensive. Feel free to call Kent. Ill post some info here for other users.
Also...lets be very clear, I mentioned I was not running multiple apps... only BIAB with ASIO and with a very robust system that I know well and is known to be stable. This isn't a 'hard drive / interface' issue. I am a conscious and aware user of my system/equipment.
As for 'what' crashes Real Band it can be anything (see the CPU meter I posted) It could be after 30 seconds of play, it could be when trying to change styles, opening a new song etc. It runs my CPU up to 100%. 'Crash' may be misleading. It FREEZES and then Windows shuts the program off.
As for the files showing up and then not...that is incomplete. BIAB failed to install the first 3 times, each of those times with error messages (documented with Kent). The 4th time it did install but with many missing files as documented in this thread. I didn't know Real Band was corrupt without fonts and with crashes until Peter suggested I try it. I honestly did not even know it was a different program or exactly what it was. I bought BIAB as far as I knew. When the latest install happened, the fonts appeared but more files were missing.
BTW, error messages occur with a DIRECT copy and paste form the disc. This is only possible with a corrupt disc with missing files.
Even if I can get all of the missing files from PG or recovered from the disc, I have a defective disc / program installer and a corrupt drive that will not run BIAB on its own as intended (despite my intention to run it from my computer). I paid full price for a HD and I do want a fully functioning one. I have been at this (with a new unit) for nearly 20 hours...If you want to offer Kent or PG music your guidance on how they should further trouble shoot this, I am sure they welcome your input. As for now, I welcome a working unit and I am done with this.
Cheers
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Nwvermind what I just posted here, I see you've been in contact with Kent.
PGMusic is good, I fully expect that they will sort this out for you one way or another.
--Mac
Last edited by Mac; 12/01/12 08:09 PM.
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Just curious. Are you aware that Peter or Pete ,as you call him, IS PGMusic?My opinion is that you are just a cocky no it all. My opinion of course. I've seen a lot of them here.
I do hope it gets sorted out though.
Last edited by silvertones; 12/01/12 08:13 PM.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Update Your PowerTracks Pro Audio 2024 Today!
The Newest RealBand 2024 Update is Here!
The newest RealBand 2024 Build 5 update is now available!
Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.
This free update is available to all RealBand 2024 users. To learn more about this update and download it, head to www.pgmusic.com/support.realband.htm#20245
The Band-in-a-Box® Flash Drive Backup Option
Today (April 5) is National Flash Drive Day!
Did you know... not only can you download your Band-in-a-Box® Pro, MegaPAK, or PlusPAK purchase - you can also choose to add a flash drive backup copy with the installation files for only $15? It even comes with a Band-in-a-Box® keychain!
For the larger Band-in-a-Box® packages (UltraPAK, UltraPAK+, Audiophile Edition), the hard drive backup copy is available for only $25. This will include a preinstalled and ready to use program, along with your installation files.
Backup copies are offered during the checkout process on our website.
Already purchased your e-delivery version, and now you wish you had a backup copy? It's not too late! If your purchase was for the current version of Band-in-a-Box®, you can still reach out to our team directly to place your backup copy order!
Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.
Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.
Update your Band-in-a-Box® 2024 for Windows® Today!
Update your Band-in-a-Box® 2024 for Windows for free with build 1111!
With this update, there's more control when saving images from the Print Preview window, we've added defaults to the MultiPicker for sorting and font size, updated printing options, updated RealTracks and other content, and addressed user-reported issues with the StylePicker, MIDI Soloists, key signature changes, and more!
Learn more about this free update for Band-in-a-Box® 2024 for Windows at www.pgmusic.com/support_windowsupdates.htm#1111
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A few excerpts:
"The Tracks view is possibly the single most powerful addition in 2024 and opens up a new way to edit and generate accompaniments. Combined with the new MultiPicker Library Window, it makes BIAB nearly perfect as an 'intelligent' composer/arranger program."
"MIDI SuperTracks partial generation showing six variations – each time the section is generated it can be instantly auditioned, re-generated or backed out to a previous generation – and you can do this with any track type. This is MAJOR! This takes musical experimentation and honing an arrangement to a new level, and faster than ever."
"Band in a Box continues to be an expansive musical tool-set for both novice and experienced musicians to experiment, compose, arrange and mix songs, as well as an extensive educational resource. It is huge, with hundreds of functions, more than any one person is likely to ever use. Yet, so is any DAW that I have used. BIAB can do some things that no DAW does, and this year BIAB has more DAW-like functions than ever."
Convenient Ways to Listen to Band-in-a-Box® Songs Created by Program Users!
The User Showcase Forum is an excellent place to share your Band-in-a-Box® songs and listen to songs other program users are creating!
There are other places you can listen to these songs too! Visit our User Showcase page to sort by genre, artist (forum name), song title, and date - each listing will direct you to the forum post for that song.
If you'd rather listen to these songs in one place, head to our Band-in-a-Box® Radio, where you'll have the option to select the genre playlist for your listening pleasure. This page has SoundCloud built in, so it won't redirect you. We've also added the link to the Artists SoundCloud page here, and a link to their forum post.
We hope you find some inspiration from this amazing collection of User Showcase Songs!
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Our User Showcase Forum receives more than 50 posts per day, with people sharing their Band-in-a-Box songs and providing feedback for other songs posted.
Thank you to everyone who has contributed!
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