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1. Windows 7
2. 64 bit
3. Yes, same as for 2010
4. C:/bb, with realtracks on external drive.
Actually, I'd already contacted support a few weeks ago (by now I'm a bit confused about which support I asked what question when) and it's still ongoing. I'll refer them to this thread. Thanks.
Also, Mac said he might have another trick up his sleeve, so I'm waiting anxiously...
Last edited by bartveld; 01/05/13 02:35 PM.
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Band-in-a-Box for Windows
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Bart,
I've read in these forums a number of times that users of Windows 7 find that they must set administration privileges to the file BBW.EXE. That might be worth a shot. I don't have Win 7 but I believe it's a matter of right-clicking on BBW.EXE and it's self-explanatory from there.
Regards,
Noel
MY SONGS...Audiophile BIAB 2024
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Noel is moving in the same direction I would and is tip should be investigated.
It is starting to sound like one "protection" software or another is preventing pgmusic products from accessing the drivers for some reason.
This could be one of the protections built into your windows operating system, such as the administration privileges, or it could be an aftermarket protection program as well.
--Mac
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Band-in-a-Box for Windows
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Because you can't save presets in SampleTank if you haven't started BIAB in admin mode I already do that by default. Aftermarket? You mean anti-virus and firewall?
Last edited by bartveld; 01/06/13 01:02 AM.
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Hi Bart,
When you installed 2013, did you install it over the top of 2010? If not, how did you go about the installation process? Also, are you running SampleTank as a DXi or a VSTi and is the the 32-bit version?
Regards,
Noel
MY SONGS...Audiophile BIAB 2024
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I'm not sure if I installed 2013 over 2010. I think I uninstalled 2010 first. I certainly have reinstalled 2013 at least once, after uninstalling it.
SampleTank is VST. I've also tried VSampler3 DXi with the usual results: OK output, no input from Impulse.
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A couple of new thoughts that concern the configuration files ... intrface.bbw (watch the spelling, it's NOT int Erface mysetup.dkTHOUGHT ONE1. Close BIAB. 2. Go to x:\bb folder for the 2013 version and rename the above two files to "intrface.bbw.old' and "mysetup.dk.old". (That way you'll be able to get back to them if needed.) 3. Start BIAB. New configuration files will be created. This is the ultimate factory reset and sometimes it's necessary to actually delete the config. files to kick start things. It's worth a shot in this case. 4. If the problem still exists, then simply delete the newly created files and rename the original files back to their original names. THOUGHT TWO1. Close BIAB. 2. Rename the above two files config. files to "intrface.bbw.old' and "mysetup.dk.old" if you haven't done so already. 3. If you still have an installed copy of 2010 that works with your Impulse keyboard, copy the above two files from the working 2010 version and paste them into the folder containing 2013 after you renamed the files in the 2013 version. (I have no idea whether or not the config. files are forward compatible but I suspect they are because I always install newer versions of BIAB over existing versions and my setup remains intact. It's definitely worth a try.) 4. Cross your fingers  5. Start BIAB. Regards, Noel
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Quote:
... You mean anti-virus and firewall?
Yes, I mean any softwares other than those provided in Windows for security protection, such as afermarket antivirus softwares, etc.
Sometimes one of those will come up with false positives or may block a program such as BB that must write to internal files automatically.
Temporarily disabling such programs and then starting up BB and checking operation may yield a clue as to whether or not the particuar program may be interfering.
Most antivirus programs have a routine in them somewhere that the user can tell it to ignore a trusted .exe file such as Band in a Box and that may also be able to solve the problem.
--Mac
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Well, I've done some radical stuff. Uninstalled 2013, unplugged Impulse and removed all mention of the Impulse from the registry. Then I installed 2010.5 and plugged in the old keyboard (Roland PC-200 MKII). This is not a USB keyboard, it plugs a DIN directly in the V-Studio 100. This was the setup that used to work fine. But it doesn't now. Exact same problem with input. Still, seems to me I did in a more radical form what Noel96 suggested.
Then I uninstalled 2010.5 (removed /bb at the end manually) and reinstalled 2013. And we're back to square one.
Also, I disabled realtime scanning in McAfee, but no results. I still have to figure out how to add bbw.exe to a list of trusted programs in McAfee; usually you only get that option when a file is suspect.
But, at least I'm now pretty confident it's not an Impulse-issue, since I can't get input from 3 other instruments. The weird thing is of course, that it all started with installing 2013. And whatever it was that did it, it can't be rolled back.
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A real longshot (but simple): In the midi settings window there are a couple of switches relating to local on/off. Does toggling them make any difference?
At this point, might be worthwhile to test the controller completely independently of BB, with a utility like MidiOx. Oh, wait, the controller works with other music software? Hmm, this is a toughie. Maybe fire up BB, but set it to no midi input, then run it into MidiOx while BB is running. Just to rule out that there's nothing in the BB environment causing the issue.
Good luck. -Ron
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The local on/off toggles don't change anything.
MidiOx is for 32 bit Windows, isn't it? Would it work on Windows 7 64 bit?
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Hi Bartveld,
I have a few questions. Roland’s VS-100 has 64 bit drivers. Are you sure it will work with 32 bit programs? Sometimes Roland/Cakewalk stuff doesn’t play well with other programs. Have you tried using it with other 32 bit programs? Are they the latest drivers?
If yes have you tried increasing your driver latency in the BiaB MIDI/audio drivers setup to say 500ms? Maybe your latency is to quick at 12ms.
Don’t know just asking.
Good luck.
Me, it's not about how many times you fail, it's about how many times you get back up.
Cop, that's not how field sobriety tests work.
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Bart, Could this be a McAfee-based problem? Did you have McAfee up and running when you first installed 2010 a couple of years ago or was BIAB already set up with McAfee was installed? The order of installation could be relevant. The reason I ask is because about 12 months ago there was a thread where a guy was having BIAB problems and it turned out to be his anti-virus software. He downloaded and installed Microsoft Security Essentials (free to all who have a legitimate copy of Windows) and the problem went away. I've searched the forums and, unfortunately, I cannot find the thread so I'm still in the dark as to what the software was. Why not send an email to support@pgmusic.com and ask if McAfee is known to have any impact on the successful running of BIAB? Regards, Noel
MY SONGS...Audiophile BIAB 2024
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Hi Bart, I've been following this thread because there's a used Novation 61SL on Craigslist right now and I'm thinking of buying it. A couple of observations here, first no need to keep uninstalling/reinstalling Biab. I've never had to do that in the last 7 or 8 years on 4 or 5 different computers. Whatever issues I've had Biab has never, repeat never been the culprit. It's simply the settings not some install problem.
Note my sig below, I also have Win 7 64 bit. Just for you I just dusted off my 3 year old Evolution MK461c controller. This was the last one under Evo's name before M-Audio took them over. M-Audio's driver will work with this controller if somebody ever needed to update but it was not necessary for me. This computer is 18 months old and I never set it up with my Evo so this was new for me. I plugged it in and Win 7 immediately saw it and installed drivers. I then opened Biab (important point, any time you change the controller or change ASIO settings, Biab has to be closed and then reopened). Anyway, Biab sees the Evo, I selected it and everything's good including Sampletank. Oh yeah, I set the Evo to Channel 5. I'm using my Sonic Cell as the interface, it's has it's own ASIO driver and the latency was too high so I went in and changed it. I forgot to close Biab first and that caused all sorts of glitches but when I closed and reopened it all is good.
I had my computer custom built for me and the guy set me up as admin on bootup so that's not an issue. If this helps you when I click on "computer" and double click my C drive bb shows up right near the top of the list. Biab does not write to the registry so it doesn't go in either "Program Files" or "Program Files (x86).
If you set your system up exactly the same as mine but that Novation still doesn't work then I need to know since I'm right on the cusp of buying one. Personally, I seriously doubt it's a problem with the Novation, it's in your Biab settings. To summarize:
1. bb shows up in your root C drive directory, not in either of the Program Files.
2. Win 7 automatically installs the controller.
3. Inside Biab your Novation is the input and your interface is the output.
4. Select ASIO and it's "Always On".
5. Close/reopoen Biab.
6. Select a softsynth as your default, if it's not GM then select an instrument on Ch 5 inside your plugin window, if it is GM then you can use Biab's instrument select window for the "Thru" track.
7. Put your Novation to channel 5.
8. Play the Novation.
That what I just did and my Evo works fine. Again, I had not set it up with my new computer until just now.
Forgot, make sure your Novation is turned on first before you open Biab.
Additionally, to clarify the "Route Thru to Midi Driver" thing, the window that opens says clearly if you're using ASIO, that setting is ignored.
So many little things to mention, I've never used any commercial A/V software, I use MS Security Essentials, AVG, Malwarebytes and Spybot. All free and they've all worked for me for years and years. So it's possible I guess, that your McAfee might be the culprit.
Bob
Last edited by jazzmammal; 01/06/13 06:16 PM.
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Bob the jazzmammal makes a good point about use of MIDI drivers and Band in a Box.
The MIDI device must be connected and recognized by the OS with BiaB completely shut down. Then start up BB.
I have several USB class compliant and several that need their own drivers and that always seems to get me. I start up BB and then remember I don't have the keyboard attached. Attaching at that point, BB won't connect. Gotta shut down BB completely, attach the goody, then start BB again. Darnit.
--Mac
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Now that I'm all hooked up, I've been playing with it and found a couple of small glitches. First I thought I had ASIO working fine set at 13ms but that was with 4 midi tracks and Real Drums. When I switched to 5 RT's plus me playing on the Thru, I got glitches and I had to set it back up to 20ms. Not good, 20 is a bit too high for my liking. I can work with it if I had to but I can feel the latency. So, too many live audio tracks causes glitches at 13ms. The other thing is when I changed instruments inside ST and tried to play the controller right away, very bad latency until I hit play on Biab, then it was ok. I'm going to experiment more with ASIO including with RB but right now it's dinner time.
Bob
Biab/RB latest build, Win 11 Pro, Ryzen 5 5600 G, 512 Gig SSD, 16 Gigs Ram, Steinberg UR22 MkII, Roland Sonic Cell, Kurzweil PC3, Hammond SK1, Korg PA3XPro, Garritan JABB, Hypercanvas, Sampletank 3, more.
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@MarioD: I still have Kontakt4 32 bit on my machine and that plays nice with Roland VS-100.
Increasing the latency of the driver in BIAB doesn't do anything.
@Noel96: I've had McAfee for many years, it was already installed before I installed 2010 a few years ago. Never was a problem. However, when I get home tonight I'll uninstall BIAB and Mcafee and then reinstall BIAB to see what happens.
@jazzmammal: I've done your 1-8 checklist and many variations on it but to no avail.
@Mac: The Impulse has no on/off switch, it starts up when the PC starts up, so that's no problem.
Gee, I feel like a whining child by now, saying "no, that's not it" at every suggestion you make. I'm sorry. Rest assured that I very much appreciate all your efforts, even though you may feel by now that we're grappling at straws. I am already in contact with support and as Noel96 suggested I have asked them to also look at this thread.
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Ok, dumb question. Are you familiar with GM? Do you understand my #6? Kontakt is not a GM synth so the Biab instrument dropdown over on the left has no effect. You have select an instrument manually inside Kontakt on midi channel 5 before you will hear anything. You haven't told us those kinds of details yet. Excatly what synth are you using and how are you setting up an instrument to play using your Novation?
I just scanned through the thread and I see you have Sampletank. Lets use that. Make ST your default synth just like I did and then put the ST piano on Channel 5 inside ST's window. I'm sure you must know this already but just in case, your channels are on the left side in ST's window, click on #5 and then go back to the right and double click any instrument to insert it on channel 5. Then back in Biab click on the Thru track on the main Biab screen and make sure your Novation is set to Channel 5. If that doesn't work, I'm out of ideas, it worked fine for me the first time I set it up. Maybe it is some incompatibility issue with Novation, if so you're screwed.
Don't keep uninstalling/reinstalling Biab, you're just wasting time.
Bob
Last edited by jazzmammal; 01/07/13 04:12 PM.
Biab/RB latest build, Win 11 Pro, Ryzen 5 5600 G, 512 Gig SSD, 16 Gigs Ram, Steinberg UR22 MkII, Roland Sonic Cell, Kurzweil PC3, Hammond SK1, Korg PA3XPro, Garritan JABB, Hypercanvas, Sampletank 3, more.
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There's one OP observation in this thread that, to me, stands out above all others: Quote:
And finally, the MIDI Monitor shows no activity when inputting from the Impulse.
Normally, there's a simple explanation: Channel mismatch, bad cable, local on/midi off, something like that. Yet from the very first sentence of the thread, it appears the controller (among others) works with other midi software. Therefore, IMHO, the question is simple: why are the midi transmissions of a healthy controller not even penetrating the BB module? As Megafiddle and Mac sorta implied above, with no answer to that, what's the point in speculating on issues that lie further along the signal path?
-Ron
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Without sounding too much like a PG fanboy, the only thing I've run into in the last 7 years that is PG's fault was when I bought Jamstix and it wouldn't work in Real Band. Other than that without fail, the issue is some simple config problem. Without being there looking over his shoulder at his monitor the only thing I can think of is point out possible things he may have overlooked. Anything's possible but I think it's very unlikely the problem is his Novation is somehow incompatible with Biab. Novation's a big name, if it works with everything else, it works with Biab and that's all there is to it.
Also, I ignore when someone says they're not a noob. Anyone who's having these sorts of problems is a noob and I'm just trying to list all possibilities. I'm certainly not some computer guru but I know basic Windows operations and these programs. My stuff simply works using the defaults and that's it. It's been mentioned several times already that Biab does not write to the registry yet there's mention of uninstalling and using reg cleaners. The admin thing gets noob's all the time yet it's basic Windows protocol. Same thing for 32 vs 64 bit. You have to pay attention but it's really no big deal.
I'm convinced there is no issue here other than following directions properly. This is not belittling Bart at all, this stuff can be confusing plus he's from a non English speaking country, that could be an issue as well. He's just overlooking something simple. When's the last time you heard of anyone having a deal breaking problem with a big name midi controller like Novation?
Bob
Biab/RB latest build, Win 11 Pro, Ryzen 5 5600 G, 512 Gig SSD, 16 Gigs Ram, Steinberg UR22 MkII, Roland Sonic Cell, Kurzweil PC3, Hammond SK1, Korg PA3XPro, Garritan JABB, Hypercanvas, Sampletank 3, more.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Update Your PowerTracks Pro Audio 2024 Today!
The Newest RealBand 2024 Update is Here!
The newest RealBand 2024 Build 5 update is now available!
Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.
This free update is available to all RealBand 2024 users. To learn more about this update and download it, head to www.pgmusic.com/support.realband.htm#20245
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Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.
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A few excerpts:
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Thank you to everyone who has contributed!
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