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#233315 - 01/06/14 03:30 PM [Band-in-a-Box for Windows] BIAB2014 doesn't see Sampletank files
Tom Leparskas Offline
Enthusiast

Registered: 12/30/05
Posts: 67
Loc: Windsor,Ontario,Canada
I have 2014 BIAB installed plus sampletank 2.5.
Sampletank is authorized and I can hear sounds from it when running in stand alone mode.
All the audio files are in the C:\programfiles(x86)\IKmultimedia\Sampletank 2.5\Band In a Box sub-directory where they are supposed to be.

In BIAB selecting Hi-Q menu choice from mixer pop-up- BIAB will report files as missing:

for example a drum part:

Hi-Q 001 01 Drums, Acoustic, Rock Kit SampleTank.tgs ** not found in C:\Program Files (x86)\IK Multimedia\SampleTank 2.5\Instruments\Band-in-a-Box\

or strings:

Hi-Q 050 01 Strings, Ensemble, Movie SampleTank.tgs ** not found in C:\Program Files (x86)\IK Multimedia\SampleTank 2.5\Instruments\Band-in-a-Box\

Thanks,
Tom

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#233319 - 01/06/14 03:41 PM [Band-in-a-Box for Windows] Re: BIAB2014 doesn't see Sampletank files [Re: Tom Leparskas]
Noel96 Offline
Veteran

Registered: 10/31/08
Posts: 12363
Loc: Australia
Hi Tom,

Navigate to the folder C:\Program Files (x86)\IK Multimedia\SampleTank 2.5\ and see if you can find a subfolder called Band-In-A-Box in any of the folders in the SampleTank2.5 directory. If so, please let me know it's path.

Regards,
Noel
_________________________
LINKS TO MY BIAB/RB SONGS


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#233320 - 01/06/14 03:48 PM [Band-in-a-Box for Windows] Re: BIAB2014 doesn't see Sampletank files [Re: Tom Leparskas]
Tom Leparskas Offline
Enthusiast

Registered: 12/30/05
Posts: 67
Loc: Windsor,Ontario,Canada
Noel:

I just found a previous forum thread after I posted - sorry to duplicate.

The path is c:\Program Files(x86)\IK Multimedia\sampletank 2.5\Instruments\Band In A Box.

Sampletank work as a standalone.

Tom

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#233322 - 01/06/14 03:56 PM [Band-in-a-Box for Windows] Re: BIAB2014 doesn't see Sampletank files [Re: Tom Leparskas]
Tom Leparskas Offline
Enthusiast

Registered: 12/30/05
Posts: 67
Loc: Windsor,Ontario,Canada
Noel:

I started BIAB as administrator.

When accessing ST I got a yellow pop up menu suggesting I move the band in a box folder up one level and put it under "sampletank 2.5"

Does that sound right? I didn't get the pop up starting BIAB in normal mode.

I will try it.

Tom

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#233334 - 01/06/14 04:27 PM [Band-in-a-Box for Windows] Re: BIAB2014 doesn't see Sampletank files [Re: Tom Leparskas]
Noel96 Offline
Veteran

Registered: 10/31/08
Posts: 12363
Loc: Australia
Hi Tom,

I wouldn't put the BIAB files up a level. Sampletank needs to have the files it seeks all off the same level/directory. That's usually the default ...\Instruments directory.

Have you tried going to BBW.EXE in the \bb directory and setting its permissions to "Administrator"? This is done by right clicking on the file and opening the "Properties" option. If I recall correctly from an earlier post, setting permissions is worth trying.

Regards,
Noel
_________________________
LINKS TO MY BIAB/RB SONGS


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#233384 - 01/06/14 08:19 PM [Band-in-a-Box for Windows] Re: BIAB2014 doesn't see Sampletank files [Re: Tom Leparskas]
Tom Leparskas Offline
Enthusiast

Registered: 12/30/05
Posts: 67
Loc: Windsor,Ontario,Canada
Noel:

OK, I've heeded your advice.

I set all permissions to 'allow' - - but when I try to adjust sST in DXI window it states I am not running ST in Admin Mode - restart in admin mode. It has full permissions.

However the issue of the 'lost' tgs files etc is not solved. BIAB still cannot find the sounds though they are in what seems to be the correct path.
Tom

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#233387 - 01/06/14 08:36 PM [Band-in-a-Box for Windows] Re: BIAB2014 doesn't see Sampletank files [Re: Tom Leparskas]
Noel96 Offline
Veteran

Registered: 10/31/08
Posts: 12363
Loc: Australia
Tom,

My files are in a sub-folder called Band-in-a-box. If your sub-folder does not have the above exact name with hyphens, try renaming it.

Also, at some point in time it might pay to shut down and reboot your computer (not simply start it up from hibernate/sleep).

Regards,
Noel
_________________________
LINKS TO MY BIAB/RB SONGS


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#233456 - 01/07/14 07:02 AM [Band-in-a-Box for Windows] Re: BIAB2014 doesn't see Sampletank files [Re: Noel96]
Tom Leparskas Offline
Enthusiast

Registered: 12/30/05
Posts: 67
Loc: Windsor,Ontario,Canada
Noel:

I'll check the path name, but wasn't it created by the installer?

I've given bbw full permissions, as well as all the files in the sampletank folder.

Have done a full re-boot and actually re-installed Hi-Q files. That didn't do it.

I'm at work, so will check actual path name when I get home.

Thanks,

Tom

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#233462 - 01/07/14 07:38 AM [Band-in-a-Box for Windows] Re: BIAB2014 doesn't see Sampletank files [Re: Tom Leparskas]
Noel96 Offline
Veteran

Registered: 10/31/08
Posts: 12363
Loc: Australia
Tom,

See how you go. If the problem persists, it probably means that you'll need to (re)set Sampletank's default path. I'll explain how to do that if you don't get any joy.

Out of curiosity ...

1. Are you using the free Sampletank that came with BIAB?

2. Have you authorized ST through IK Multimedia?

3. Have you used ST on earlier versions of BIAB?

Regards,
Noel
_________________________
LINKS TO MY BIAB/RB SONGS


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#233468 - 01/07/14 07:50 AM [Band-in-a-Box for Windows] Re: BIAB2014 doesn't see Sampletank files [Re: Tom Leparskas]
Noel96 Offline
Veteran

Registered: 10/31/08
Posts: 12363
Loc: Australia
Tom,

I'm replying to your recent comments in the other thread. I've noticed from other posts over recent months that logging into your computer as administator is not enough. People have reported that it's actually necessary to go to the file bbw.exe and give it administration priviges by right-clicking on it and opening the files "Properties". Is that how you set BBW.EXE? If not, it's definitely worth trying.

Regards,
Noel
_________________________
LINKS TO MY BIAB/RB SONGS


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#233469 - 01/07/14 07:52 AM [Band-in-a-Box for Windows] Re: BIAB2014 doesn't see Sampletank files [Re: Noel96]
Tom Leparskas Offline
Enthusiast

Registered: 12/30/05
Posts: 67
Loc: Windsor,Ontario,Canada
Noel:
exactly as you say - I did it in properties : Allow read/write in all checkboxes. (for SYSTEM / ADMIN / and USER)

Tom


Edited by Tom Leparskas (01/07/14 07:53 AM)

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#233470 - 01/07/14 07:57 AM [Band-in-a-Box for Windows] Re: BIAB2014 doesn't see Sampletank files [Re: Tom Leparskas]
Noel96 Offline
Veteran

Registered: 10/31/08
Posts: 12363
Loc: Australia
Tom,

(I'm not sure if you saw this post above so I'm just putting it below in case it slipped past.)

Out of curiosity ...

1. Are you using the free Sampletank that came with BIAB?

2. Have you authorized ST through IK Multimedia?

3. Have you used ST on earlier versions of BIAB?

Also ...

4. How are you running BIAB (from your computer's hard drive or the USB drive?

5. What directory / folder do you have BIAB installed to?

Sorry for the questions but it's important for me to appreciate your set-up.

Kind regards,
Noel
_________________________
LINKS TO MY BIAB/RB SONGS


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#233473 - 01/07/14 08:02 AM [Band-in-a-Box for Windows] Re: BIAB2014 doesn't see Sampletank files [Re: Tom Leparskas]
VideoTrack Offline
Veteran

Registered: 06/05/12
Posts: 7588
Loc: Melbourne, Australia
Originally Posted By: Tom Leparskas
Noel:
exactly as you say - I did it in properties : Allow read/write in all checkboxes. (for SYSTEM / ADMIN / and USER)

Tom

I think Noel means like this:


Attachments
07-Jan-14 11-57-57 PM.jpg

07-Jan-14 11-59-21 PM.jpg

08-Jan-14 12-00-17 AM.jpg


_________________________

BIAB, RB 2018(Audiophile), Sonar Platinum, Izotope Prod. Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, KorgX3R, RodeNGT2, AM802mixer, NS40M Studio Monitors, Pioneer Active Mons, AKG K271 Studio H'phones

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#233474 - 01/07/14 08:04 AM [Band-in-a-Box for Windows] Re: BIAB2014 doesn't see Sampletank files [Re: Noel96]
Tom Leparskas Offline
Enthusiast

Registered: 12/30/05
Posts: 67
Loc: Windsor,Ontario,Canada
Noel:

THIS may answer it - and I never thought of it.

Checking IK's FAQ's it turns out ST 2.5 is NOT a 64 bit plug-in.

I run Windows 7 64 bit.

It's not going to work no matter what..
IK has posted Sampltank 3.0 will be the 64 bit compatible plugin.

Amplitude 3 DOES run in 64 - so I've never had an issue with it.

OY!!

I wish PG Music had that info posted somewhere to save all these headaches. I'll just skip HI-Q for now.

Tom

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#233478 - 01/07/14 08:18 AM [Band-in-a-Box for Windows] Re: BIAB2014 doesn't see Sampletank files [Re: VideoTrack]
Tom Leparskas Offline
Enthusiast

Registered: 12/30/05
Posts: 67
Loc: Windsor,Ontario,Canada
Trevor:
I've discovered that ST 2.5 is not a 64 bit plug-in. It's in the IK Multimedia FAQ's.

I'm running Windows 7 64 bit Professional.

Dang - lot of trouble for nothing -skipping HI-Q for now.

Thanks,

Tom

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