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RealBand
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Joined: Aug 2014
Posts: 2
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OP
Newbie
Joined: Aug 2014
Posts: 2 |
I purchased Band in a Box with RealBand Yesterday. The Installation on Windows 7 pro was a complete success with no problems.
Running BB is fine, however when I run RealBand, after asking a screen asking to configure ASIO sound/Midi and Default paths, whether I answer yes or no to ASIO the whole computer freezes and is not functional, (Not just RealBand the whole computer) After rebooting disk damage has to be repaired with the checkdsk function built into windows, taking about half to three quarters of an hour. (I have gone through the process three times now). I'm hesident to run it again without support of knowing how to fix it. My computer has an ASUS sound card, 16GB memory and lots of hard disk space. Any help would be appreciated.
Thank You
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RealBand
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Joined: Sep 2007
Posts: 3,921
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I strongly suggest that you contact customer support ASAP. The link is at the top of every PG Music page. They are very good at what they do and should have you sorted in good order. Umm, interesting username. (I remember THAT much Latin from high school!)  HTH, Richard
"My primary musical instrument is the personal computer."
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RealBand
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Joined: Apr 2010
Posts: 5,139
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Veteran
Joined: Apr 2010
Posts: 5,139 |
I strongly suggest that you contact customer support ASAP. The link is at the top of every PG Music page. They are very good at what they do and should have you sorted in good order. Umm, interesting username. (I remember THAT much Latin from high school!) HTH, Richard Very good Richard. Now, would you please give the class the case and declension of that term? 
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RealBand
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Joined: Apr 2009
Posts: 9,324
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Joined: Apr 2009
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The ASUS sound card... is that a factory (built in) soundcard?
If so, don't select ASIO as the driver, use MME.
I did a quick look up on Bing for the ASUS cards and it appears they are sound cards for gamers and such things. My initial thought is that the cards do not support ASIO properly and that could very well be the cause of the freeze up. If the drivers don't match the hardware, there can easily be problems.
I would try one more time to run Real Band but this time select MME as the driver. See what happens. If it loads and runs, you have found the source of the problem. Very likely though, you will have other sound related issues using MME with Real Band. My guess right now would be that you may experience latency with track playback where some of the tracks will seem out of sync with the others... normally this will occur between the audio tracks and the midi/synth tracks in the DAW on playback. That issue can be addressed later, but first see if the drivers (MME) will let the program run properly.
You can find my music at: www.herbhartley.comAdd nothing that adds nothing to the music. You can make excuses or you can make progress but not both. The magic you are looking for is in the work you are avoiding.
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RealBand
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Joined: Sep 2007
Posts: 3,921
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Joined: Sep 2007
Posts: 3,921 |
I strongly suggest that you contact customer support ASAP. The link is at the top of every PG Music page. They are very good at what they do and should have you sorted in good order. Umm, interesting username. (I remember THAT much Latin from high school!) HTH, Richard Very good Richard. Now, would you please give the class the case and declension of that term? I got C's in Latin. It wasn't until I studied Polish in the military that I got the technical aspects of grammar. Unfortunately, I learned it In Polish over 40 years ago, so I still can't give you a good answer. (BTW, my username is the Polish form of "Richard.")
"My primary musical instrument is the personal computer."
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RealBand
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Joined: Apr 2010
Posts: 5,139
Veteran
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Veteran
Joined: Apr 2010
Posts: 5,139 |
I strongly suggest that you contact customer support ASAP. The link is at the top of every PG Music page. They are very good at what they do and should have you sorted in good order. Umm, interesting username. (I remember THAT much Latin from high school!) HTH, Richard Very good Richard. Now, would you please give the class the case and declension of that term? I got C's in Latin. It wasn't until I studied Polish in the military that I got the technical aspects of grammar. Unfortunately, I learned it In Polish over 40 years ago, so I still can't give you a good answer. (BTW, my username is the Polish form of "Richard.") I got my Latin in a Polish Catholic High School, taught by nuns who only spoke Polish. I learned more Polish than Latin, and I've forgotten most of it, except for "Dzień dobry".
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RealBand
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Joined: Sep 2007
Posts: 3,921
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Joined: Sep 2007
Posts: 3,921 |
I graduated Magna Cum from language school. I can still make small talk. Occasionally I dream in Polish. But I'm impressed—you spelled "dzień dobry" properly!
Last edited by Ryszard; 08/29/14 10:40 AM.
"My primary musical instrument is the personal computer."
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RealBand
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Joined: Apr 2010
Posts: 5,139
Veteran
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Veteran
Joined: Apr 2010
Posts: 5,139 |
I graduated Magna Cum from language school. I can still make small talk. Occasionally I dream in Polish. But I'm impressed—you spelled "dzień dobry" properly! I copied/pasted it from a Polish dictionary. I can say it - had to say it a bunch back then - but I sure can't spell it!
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RealBand
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Joined: Dec 2011
Posts: 3,311
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Joined: Dec 2011
Posts: 3,311 |
Hi Sine Nomine.
I don't think Guitarhacker has fully understood the problem.
The window you refer to usually appears immediately after booting RealBand and so you don't have the option of choosing MME, just saying Yes/No to using ASIO, at which time everything hangs, right? You will need to uninstall your ASIO drivers for RealBand to boot without this request and then you can choose MME.
It does sound like a driver conflict, so it would help to know which ASIO drivers you are using and if you have any external USB audio interfaces connected. Then we should be able to advise you better.
ROG.
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RealBand
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Joined: May 2000
Posts: 21,631
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Joined: May 2000
Posts: 21,631 |
You could try renaming RB.CFG and Realband.INI
They are found in the folder you run Realband from (often C:\Realband or the external drive)
Change to RB_old.CFG and Realband_old.INI or whatever. This way you have them still and can rename them back later.
When launched, RB rebuilds these files from scratch (because they don't exist) and acts like new again..
After that pay close attention to additional options you may not have noticed previously during setup.
Last edited by rharv; 08/29/14 04:01 PM.
Make your sound your own!
.. I do not work here, but the benefits are still awesome
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RealBand
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Joined: Aug 2014
Posts: 2
Newbie
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OP
Newbie
Joined: Aug 2014
Posts: 2 |
Thank You so much for your support people. I had no idea how wonderful you would be. I was out for the last day and a half which is why I was not here yesterday.
I did ask support the same question, and they have responded as this:
"If your computer is crashing when RealBand reaches the audio driver selection stage, that indicates that your audio driver is a likely culprit. Please download the latest version of the driver from Asus' website and reinstall it. Don't worry if you already have the latest version, you should reinstall it anyway in case it's just corrupted."
I will today follow all the advise given and report back. Since I have several sound programs including Sonar. I've never had a problem of freezing.
I have disabled the on board sound card in favour of the ASUS Xonar D2X. (Which is a music board including MIDI)
My computer does have ASIO installed but I didn't uninstall it. I might do that, since I havn't used it. Sonar (on my computer) didn't like it.
"Sine Nomine" is Latin for "No Name" or "without a name"
Thanks for all your help - I'll report back after following your suggestions.
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RealBand
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Joined: Sep 2007
Posts: 3,921
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Thank YOU, Nameless One, for reporting back. It lets us know whether we're doing well or not. We look forward to seeing you progress. I'd also like to welcome you to what we believe is the friendliest and most helpful forum on da whole Innerwebz!
R.
"My primary musical instrument is the personal computer."
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RealBand
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Joined: Apr 2009
Posts: 9,324
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Certainly keep us posted on how you resolve this.
With so many different computer hardware configurations, bumps in the road are inevitable but solvable.
You can find my music at: www.herbhartley.comAdd nothing that adds nothing to the music. You can make excuses or you can make progress but not both. The magic you are looking for is in the work you are avoiding.
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RealBand
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Joined: Apr 2013
Posts: 8,095
Veteran
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Joined: Apr 2013
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I purchased Band in a Box with RealBand Yesterday. The Installation on Windows 7 pro was a complete success with no problems.
Running BB is fine, however when I run RealBand, after asking a screen asking to configure ASIO sound/Midi and Default paths, whether I answer yes or no to ASIO the whole computer freezes and is not functional, (Not just RealBand the whole computer) After rebooting disk damage has to be repaired with the checkdsk function built into windows, taking about half to three quarters of an hour. (I have gone through the process three times now). I'm hesident to run it again without support of knowing how to fix it. My computer has an ASUS sound card, 16GB memory and lots of hard disk space. Any help would be appreciated.
Thank You
Since Sine Nomine has the opportunity to choose (although unsuccessfully) to configure prior to RB crashing his computer, I was curious to whether starting Windows in safe mode would get him further into the program and allow him to re-configure RB to prevent the crashing. I don't disagree with any of the previous suggestions and they may be what ultimately resolves the issue. Just curious on others thoughts about safe mode which has helped me with similar problems in the past.
BIAB Ultra Pak+ 2024:RB 2024, Latest builds: Dell Optiplex 7040 Desktop; Windows-10-64 bit, Intel Core i7-6700 3.4GHz CPU and 16 GB Ram Memory.
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RealBand
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Joined: Jun 2012
Posts: 18,353
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Joined: Jun 2012
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Since Sine Nomine has the opportunity to choose (although unsuccessfully) to configure prior to RB crashing his computer, I was curious to whether starting Windows in safe mode would get him further into the program and allow him to re-configure RB to prevent the crashing. I don't disagree with any of the previous suggestions and they may be what ultimately resolves the issue. Just curious on others thoughts about safe mode which has helped me with similar problems in the past. This is a good idea, but keep in mind that Windows Safe Mode often doesn't always allow new drivers to be installed / uninstalled, it just loads a sub-set of basic drivers at start-up. Worth trying though, along with the other good suggestions.
BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Update Your PowerTracks Pro Audio 2024 Today!
The Newest RealBand 2024 Update is Here!
The newest RealBand 2024 Build 5 update is now available!
Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.
This free update is available to all RealBand 2024 users. To learn more about this update and download it, head to www.pgmusic.com/support.realband.htm#20245
The Band-in-a-Box® Flash Drive Backup Option
Today (April 5) is National Flash Drive Day!
Did you know... not only can you download your Band-in-a-Box® Pro, MegaPAK, or PlusPAK purchase - you can also choose to add a flash drive backup copy with the installation files for only $15? It even comes with a Band-in-a-Box® keychain!
For the larger Band-in-a-Box® packages (UltraPAK, UltraPAK+, Audiophile Edition), the hard drive backup copy is available for only $25. This will include a preinstalled and ready to use program, along with your installation files.
Backup copies are offered during the checkout process on our website.
Already purchased your e-delivery version, and now you wish you had a backup copy? It's not too late! If your purchase was for the current version of Band-in-a-Box®, you can still reach out to our team directly to place your backup copy order!
Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.
Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.
Update your Band-in-a-Box® 2024 for Windows® Today!
Update your Band-in-a-Box® 2024 for Windows for free with build 1111!
With this update, there's more control when saving images from the Print Preview window, we've added defaults to the MultiPicker for sorting and font size, updated printing options, updated RealTracks and other content, and addressed user-reported issues with the StylePicker, MIDI Soloists, key signature changes, and more!
Learn more about this free update for Band-in-a-Box® 2024 for Windows at www.pgmusic.com/support_windowsupdates.htm#1111
Band-in-a-Box® 2024 Review: 4.75 out of 5 Stars!
If you're looking for a in-depth review of the newest Band-in-a-Box® 2024 for Windows version, you'll definitely find it with Sound-Guy's latest review, Band-in-a-Box® 2024 for Windows Review: Incredible new capabilities to experiment, compose, arrange and mix songs.
A few excerpts:
"The Tracks view is possibly the single most powerful addition in 2024 and opens up a new way to edit and generate accompaniments. Combined with the new MultiPicker Library Window, it makes BIAB nearly perfect as an 'intelligent' composer/arranger program."
"MIDI SuperTracks partial generation showing six variations – each time the section is generated it can be instantly auditioned, re-generated or backed out to a previous generation – and you can do this with any track type. This is MAJOR! This takes musical experimentation and honing an arrangement to a new level, and faster than ever."
"Band in a Box continues to be an expansive musical tool-set for both novice and experienced musicians to experiment, compose, arrange and mix songs, as well as an extensive educational resource. It is huge, with hundreds of functions, more than any one person is likely to ever use. Yet, so is any DAW that I have used. BIAB can do some things that no DAW does, and this year BIAB has more DAW-like functions than ever."
Convenient Ways to Listen to Band-in-a-Box® Songs Created by Program Users!
The User Showcase Forum is an excellent place to share your Band-in-a-Box® songs and listen to songs other program users are creating!
There are other places you can listen to these songs too! Visit our User Showcase page to sort by genre, artist (forum name), song title, and date - each listing will direct you to the forum post for that song.
If you'd rather listen to these songs in one place, head to our Band-in-a-Box® Radio, where you'll have the option to select the genre playlist for your listening pleasure. This page has SoundCloud built in, so it won't redirect you. We've also added the link to the Artists SoundCloud page here, and a link to their forum post.
We hope you find some inspiration from this amazing collection of User Showcase Songs!
Congratulations to the 2023 User Showcase Award Winners!
We've just announced the 2023 User Showcase Award Winners!
There are 45 winners, each receiving a Band-in-a-Box 2024 UltraPAK! Read the official announcement to see if you've won.
Our User Showcase Forum receives more than 50 posts per day, with people sharing their Band-in-a-Box songs and providing feedback for other songs posted.
Thank you to everyone who has contributed!
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