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Band-in-a-Box for Windows
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Joined: Feb 2001
Posts: 708
Journeyman
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OP
Journeyman
Joined: Feb 2001
Posts: 708 |
I have been getting an intermittent access violation, which freezes BIAB, ever since I installed
2016 on a new laptop. The error references "elastiquepro.dll" I have seen previous posts that
mention similar problems with elastique but haven't seen a definitive solution mentioned. It only
happens when I hit Play with a song with RT's. Never at BIAB start up, and never with the first song after start-up.
Here is my set up and things I have tried.
New I7 laptop, Win 10
Virtually NOTHING on the laptop other than BIAB 2016/430, no virus program or internet connection.
Using hard synth with MME and 300ms latency and VSTi/DXi disabled.
Checked for any updated audio drivers and disabled a couple I don't need.
Running BBW.exe as administrator, with UAC disabled.
Tried a return to BIAB factory settings and then did a COMPLETE new BIAB install.
I did a search and cannot find any file called elastique anywhere on the computer other than a logo so the program must have been around at some time. I have another computer running BIAB 2016 and cannot find elastique on that one either.
What does BIAB use elastique for? I believe it is an "audio stretching" program, whatever that means. Is it hiding somewhere? Do I really need it?
Any suggestions?
Thanks
Tony
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Band-in-a-Box for Windows
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Joined: Jun 2005
Posts: 7,687
Veteran
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Veteran
Joined: Jun 2005
Posts: 7,687 |
You definitely need it and other DAW's use it too. What it does is allow for audio time stretching without audible artifacts.
The reason you haven't read much about this problem is nobody but one other person has reported this. I've never seen it and except for that one other person nobody else has either.
My only suggestion is to install the latest updates because we're at 431 now.
Biab/RB latest build, Win 11 Pro, Ryzen 5 5600 G, 512 Gig SSD, 16 Gigs Ram, Steinberg UR22 MkII, Roland Sonic Cell, Kurzweil PC3, Hammond SK1, Korg PA3XPro, Garritan JABB, Hypercanvas, Sampletank 3, more.
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Band-in-a-Box for Windows
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Joined: Feb 2001
Posts: 708
Journeyman
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OP
Journeyman
Joined: Feb 2001
Posts: 708 |
Sorry, forgot I had loaded 431 since I drafted the post, no better.
If it is needed by BIAB how come I cannot find it anywhere on two different computers running BIAB?
Tony
Last edited by Tony Wright; 01/14/16 11:39 AM.
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 18,883
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Hi Tony, The file should be in the \bb folder and it's called dllelastiquepro.dll As a suggestion, it might help PG Music if you add any further thoughts to the below thread because then all the information about this issue is in one location. Peter Gannon has also been visiting this other thread. here is the earlier threadAs Bob mentions, Elastique Pro is one of the programs PG Music uses with Realtracks when assembling backings. It's a product by zplane. Regards, Noel
MY SONGS...Audiophile BIAB 2024
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 15,545
PG Music Staff
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PG Music Staff
Joined: May 2000
Posts: 15,545 |
Hi Tony,
Please send a song that this happens with to beta@pgmusic.com
Have Fun!
Peter Gannon
PG Music Inc.
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Band-in-a-Box for Windows
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Joined: Feb 2001
Posts: 708
Journeyman
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OP
Journeyman
Joined: Feb 2001
Posts: 708 |
Thanks Peter
It is very intermittent so I will have to wait for the next time it happens.
I found the elastique file in the bb folder, I didn't realize that the name started with dll.
Tony
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Band-in-a-Box for Windows
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Joined: Dec 2006
Posts: 1,574
Expert
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Expert
Joined: Dec 2006
Posts: 1,574 |
Have you checked out this thread? Is it the same message? If it is, rest assured they're working on it  http://www.pgmusic.com/forums/ubbthreads.php?ubb=showflat&Number=330700#Post330700
Last edited by lambada; 01/14/16 02:53 PM.
Windows 10 Home 20H2 Build 19042.487
BIAB 2021 (Build 818)
Intel(R) Core(TM), i3-4160, CPU @3.60 GHz RAM 16 GB, 64 Bit X64-based processor
Zoom UAC-2 (USB 3 interface-built in midi)
VoiceLive 3 Extreme, Sputnik Valve Condenser Mic
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Band-in-a-Box for Windows
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Joined: Feb 2001
Posts: 708
Journeyman
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OP
Journeyman
Joined: Feb 2001
Posts: 708 |
Yes, I had seen the thread but it seemed to relate to the Jukebox and ASIO, neither of which I am using so it seemed better to ask a different question. Anyway Peter has replied to me so this thread is active.
Tony
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Band-in-a-Box for Windows
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Joined: Dec 2006
Posts: 1,574
Expert
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Expert
Joined: Dec 2006
Posts: 1,574 |
No, I got it outside of jukebox, but much rarer. I don't use ASIO either. :-) If you run jukebox, you'll probably see the error message quite quickly.
Windows 10 Home 20H2 Build 19042.487
BIAB 2021 (Build 818)
Intel(R) Core(TM), i3-4160, CPU @3.60 GHz RAM 16 GB, 64 Bit X64-based processor
Zoom UAC-2 (USB 3 interface-built in midi)
VoiceLive 3 Extreme, Sputnik Valve Condenser Mic
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Band-in-a-Box for Windows
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Joined: Feb 2001
Posts: 708
Journeyman
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OP
Journeyman
Joined: Feb 2001
Posts: 708 |
No, I got it outside of jukebox, but much rarer. I don't use ASIO either. :-) If you run jukebox, you'll probably see the error message quite quickly. Good idea to run Jukebox to speed up occasions when the problem occurs. I immediately found an offending song (they are always multi RT songs) and sent the file to Peter. Tony
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 15,545
PG Music Staff
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PG Music Staff
Joined: May 2000
Posts: 15,545 |
Tony,
"They are always multi RT songs"
What does a "multi RT" that mean? Is that a track with Realtracks changing on it, or is it just simply a style that has a few Realtracks
Also, if you disable prefs - Realtracks speed up Realtracks generation time (similar wording) does it still happen, and if so does it happen before play begins or after?
Have Fun!
Peter Gannon
PG Music Inc.
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Band-in-a-Box for Windows
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Joined: Feb 2001
Posts: 708
Journeyman
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OP
Journeyman
Joined: Feb 2001
Posts: 708 |
Hi Peter
I mean simply a style that has several Realtracks.
The access error always happens at the start of a song, usually as the second bar plays.
I tried disabling Realtrack fast generation and it makes no difference. You should know that I always use "pause until midi or key received." so I cannot play a song until generation has finished and the yellow flag appears. All my songs are frozen.
I tried a test with the Jukebox playing just four bars and left it cycling round a group of 10 songs. In this case "pause until midi or key received" was disabled. I ran the test with and without fast regeneration and the access error occurs in both cases although, as I have said, it's very intermittent. This is a good test because you can leave it running for hours if necessary.
I have also just run the same test on another (Win8.1) computer running build 430 and get the same error.
Tony
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Band-in-a-Box for Windows
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Joined: Feb 2001
Posts: 708
Journeyman
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OP
Journeyman
Joined: Feb 2001
Posts: 708 |
Peter
I think the problem is related to the "High quality tempo/pitch stretching" option.
I ran the jukebox test without this option ticked and had no error even after 30 minutes running the Jukebox. I ticked this option and got the error within 1 minute. I then repeated the test with the same results.
Tony
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Update Your PowerTracks Pro Audio 2024 Today!
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