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#141014 - 12/15/11 08:33 AM Wow & Wow!
Rutabago Offline
Apprentice

Registered: 01/20/07
Posts: 275
Loc: Ottawa Canada.
I live a long way from Victoria B.C., here in Ottawa ON. I ordered 2012 on Tues. about noon. It was in my hands by Wed. 10 am. Such super service! I do have one question. This time it came with a cute little Phillips screwdriver. What's It for? .....Hank

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#141015 - 12/15/11 08:52 AM Re: Wow & Wow! [Re: Rutabago]
Noel96 Offline
Veteran

Registered: 10/31/08
Posts: 6636
Loc: Australia
Hi Rutabago,

I've read a few instances of the USB hard drives not sitting correctly in their cases. Sometimes this has stopped the drive working and other times it has made for a noisy drive. I suspect the screwdriver is there to open the casing and correct the drive's seating if necessary.

Regards,
Noel
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#141016 - 12/15/11 09:51 AM Re: Wow & Wow! [Re: Noel96]
Mac Offline
Veteran

Registered: 05/29/00
Posts: 38502
Loc: Chesapeake, Virginia USA
I suspect that someone up at pgmusic in the assembly/shipping left their little screwdriver in your box as it is not typically an included item. Happened to someone last year as well.

I wouldn't worry about it, either, just enjoy your new jeweler's screwdriver.



--Mac
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#141017 - 12/15/11 10:01 AM Re: Wow & Wow! [Re: Mac]
Ed C Offline
Newbie

Registered: 05/24/08
Posts: 7
It was in mine also... I don't think it was a mistake.. Of course i've always wanted a little screwdriver.. Good for fixing glasses.

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#141018 - 12/15/11 10:05 AM Re: Wow & Wow! [Re: Ed C]
Mac Offline
Veteran

Registered: 05/29/00
Posts: 38502
Loc: Chesapeake, Virginia USA
Maybe *some* of the drive kits they bought do include a screwdriver, don't know.

Just don't want those who didn't get a screwdriver in theirs to think that they are missing out on anything important...


--Mac
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You must be Audiominds.
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#141019 - 12/15/11 10:09 AM Re: Wow & Wow! [Re: Mac]
John Conley Offline
Veteran

Registered: 09/28/03
Posts: 8333
Loc: London, Ontario, Canada
Might never be important I have one or two around and the wife has one in her purse tied to the swiss army knife of 40 years. I got another with my drive this year.

My's wife's swiss army knife provides lots of entertainment like...'anyone have a corkscrew?' or scissors, or a screwdriver/bottleopener.

Ha.
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John Conley
Musica est vita

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#141020 - 12/15/11 10:29 AM Re: Wow & Wow! [Re: John Conley]
Rutabago Offline
Apprentice

Registered: 01/20/07
Posts: 275
Loc: Ottawa Canada.
Hmm. Peter, you should have the answer.

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#141021 - 12/15/11 10:51 AM Re: Wow & Wow! [Re: Rutabago]
filkertom Offline
Expert

Registered: 01/03/06
Posts: 1882
Loc: Ann Arbor, MI
What most of you don't realize is that the hard drive is in fact a miniaturized TARDIS (with a fully functional chameleon circuit), and the screwdriver belongs to a tiny Doctor Who.
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My Music at Bandcamp
Win7/64 SP1 • i5-3570K • 16 GB RAM
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#141022 - 12/15/11 12:06 PM Re: Wow & Wow! [Re: filkertom]
thesleeve Offline
Enthusiast

Registered: 10/10/11
Posts: 28
As long as we're talking about the hard drives... May I ask, what is the physical size of the drive enclosure that PG Music ships? Nowadays those things range anywhere from the size of an iPod up to a small textbook.

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#141023 - 12/15/11 12:08 PM Re: Wow & Wow! [Re: filkertom]
JBlue7 Offline
Apprentice

Registered: 12/01/06
Posts: 148
Loc: Glos. England
I want a Christmas Screwdriver too for my glasses. HAHA.
Any news on the 146 patch?
149 beta update has certainly improved things, great work.
Thanks Jeff

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#141024 - 12/15/11 01:22 PM Re: Wow & Wow! [Re: JBlue7]
Will - PG Music Offline
Apprentice

Registered: 06/03/10
Posts: 108
Hello all,

Noel96 had it - we are including screwdrivers with the hard drive packages now, just in case a hard drive reseat is required (as per our hard drive troubleshooting doc: http://www.pgmusic.com/tutorial_hd-troubleshoot.htm )

Thanks,
Will
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Technical Support: 1-866-983-2474
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#141025 - 12/15/11 01:40 PM Re: Wow & Wow! [Re: thesleeve]
jazzmammal Online   content
Veteran

Registered: 06/08/05
Posts: 5027
Loc: Redondo Beach, Ca.
it's a touch bigger than an IPhone and I got the small screwdriver too. One of the early HD's from PG did lose connection and I had to open up the drive case and plug it back in. Those little screws are tiny, I dropped one on my carpet and the thing just disappeared, took me a few minutes to find it.

Bob
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#141026 - 12/15/11 01:50 PM Re: Wow & Wow! [Re: jazzmammal]
Matt Finley Online   content
Veteran

Registered: 07/12/00
Posts: 11204
Loc: Mid-Hudson Valley, New York an...
Well, I did not get a little screwdriver. Perhaps that's because in another thread, I mentioned I already had one from PG Music from another update. At least this time the OP didn't call the screwdriver 'goofy'. And yes, one time I had to reattach the hard drive's connector to make it operational after shipping. They are rough on packages in New York.

The audiophile drive (might be the same as regular) is 5 1/4" by 3 1/8" by just under 1/2" thick.
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#141027 - 12/15/11 02:02 PM Re: Wow & Wow! [Re: Matt Finley]
David Walker Offline
Apprentice

Registered: 10/19/05
Posts: 240
Well, I hope I get one. My 2011 hd had a screw missing and part of the electronics were spilling out. Just pushed them back in. Everything worked well. Still missing the screw though...No puns at this point please..ha ha.

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#141028 - 12/15/11 02:49 PM Re: Wow & Wow! [Re: David Walker]
PeterGannon Offline
PG Music Staff

Registered: 05/29/00
Posts: 11477
The screwdrivers are provided to us "free of charge" when we buy the hard drive enclosures (cases). If the delivery man has been drop kicking the package, its possible the hard drive connections have become loose - so the screwdriver is "just in case" you need to open the drive to reseat the hard drive.
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Have Fun!
Peter Gannon
PG Music Inc.

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