You need to be logged in to post on the forum
Topic Options
Index
#157619 - 04/22/12 07:06 AM Texas Blues Rock & New Age Audio Missing
johnnyo34 Offline
Journeyman

Registered: 08/03/10
Posts: 300
Loc: Tx. USA winter/ Sask. Canada, ...
I installed 2012 0n my C hard drive, along with Bonus Pak 10, & Bonus Pak 20.. John Jarvis shows 4, Texas Blues Rock shows 0, & New Age Audio With Audio Loops shows 0.. Real Styles with Drum Loops shows 1..
Is this correct, or did I do something wrong.???
thanks in advance.


Edited by johnnyo34 (04/22/12 07:07 AM)

Top
#157620 - 04/23/12 10:30 AM Re: Texas Blues Rock & New Age Audio Missing [Re: johnnyo34]
Andrew - PG Music Offline
PG Music Staff

Registered: 05/16/02
Posts: 2969
Loc: Victoria, BC
Hello johnny,

You should have entries in both. If you are installing from a disc with the bonus pak, you should find an installer for the loops and 'RealTracks Bonus Set'. If you have installed those, try pressing the rebuild button in the StylePicker.
_________________________
Andrew
PG Music Inc.

Top
#157621 - 04/23/12 07:39 PM Re: Texas Blues Rock & New Age Audio Missing [Re: Andrew - PG Music]
johnnyo34 Offline
Journeyman

Registered: 08/03/10
Posts: 300
Loc: Tx. USA winter/ Sask. Canada, ...
Thanks for your reply Andrew.., I downloaded all tracks, & used the Installer. I still get a message some Real Tracks not found e.g. 149 with Pedal Steel. I did a Rebuild but Texas Blues Rock still shows at 0, as well as New Age with Audio Loops. Support told me to re-install the tracks which I did, Installer checked for corrupt files, but non showed up..

Top
#157622 - 04/24/12 11:47 AM Re: Texas Blues Rock & New Age Audio Missing [Re: johnnyo34]
Andrew - PG Music Offline
PG Music Staff

Registered: 05/16/02
Posts: 2969
Loc: Victoria, BC
Hi,

Check the Bonus10PAK folder on your PlusPAK DVD disc 1... It doesn't sound like you installed those files. If it still doesn't work, please contact us back.
_________________________
Andrew
PG Music Inc.

Top
#157623 - 04/24/12 03:13 PM Re: Texas Blues Rock & New Age Audio Missing [Re: Andrew - PG Music]
johnnyo34 Offline
Journeyman

Registered: 08/03/10
Posts: 300
Loc: Tx. USA winter/ Sask. Canada, ...
Did another re-install, still no go.. Will contact support.

Top
#157624 - 04/24/12 03:57 PM Re: Texas Blues Rock & New Age Audio Missing [Re: johnnyo34]
Noel96 Offline
Veteran

Registered: 10/31/08
Posts: 6516
Loc: Australia
Johnny,

Did you run the separate install in the Bonus 10PAK folder? Sometimes with special add-ons like this, they are not included in the programming of "install BIAB". The add-ons themselves have their own individual installation programs that must be run to install them.

I recall that when I upgraded to 2012, I had to run around 3 (maybe 4) different installation programs to install all aspects of the program.

Regards,
Noel
_________________________
LINKS TO MY BIAB/RB SONGS


Top
#157625 - 04/24/12 06:22 PM Re: Texas Blues Rock & New Age Audio Missing [Re: Noel96]
johnnyo34 Offline
Journeyman

Registered: 08/03/10
Posts: 300
Loc: Tx. USA winter/ Sask. Canada, ...
Hi Noel, thanks for your help. Yes In Bonus 10 Pak there were 5 items, & I installed all 5 several times. & again it says Real Tracks #149 is not indtalled on my computer.

Top
#157626 - 04/24/12 06:27 PM Re: Texas Blues Rock & New Age Audio Missing [Re: johnnyo34]
Noel96 Offline
Veteran

Registered: 10/31/08
Posts: 6516
Loc: Australia
Johnny,

It's definitely time to contact Support. Give then the URL of this thread and they can read all the background.

All the best,
Noel
_________________________
LINKS TO MY BIAB/RB SONGS


Top
#157627 - 04/24/12 06:52 PM Re: Texas Blues Rock & New Age Audio Missing [Re: Noel96]
johnnyo34 Offline
Journeyman

Registered: 08/03/10
Posts: 300
Loc: Tx. USA winter/ Sask. Canada, ...
Thanks, I just tried to contact them, but support are gone for today.. It's probably some little thing (I hope)..
Johnny

Top
#157628 - 04/25/12 08:58 AM Re: Texas Blues Rock & New Age Audio Missing [Re: johnnyo34]
Rob - PG Music Offline
PG Music Staff

Registered: 11/25/09
Posts: 100
Hello Johnny,

Please call us directly ask for Rob please.

Support: 1-866-983-2474, 250-475-2708,
+ 800-4746-8742 *

* Outside USA & Canada

Top
#157629 - 04/25/12 02:56 PM Re: Texas Blues Rock & New Age Audio Missing [Re: Rob - PG Music]
johnnyo34 Offline
Journeyman

Registered: 08/03/10
Posts: 300
Loc: Tx. USA winter/ Sask. Canada, ...
Well PG Support spent considerable time with me & my BIAB is working as it should..
Thanks PG Music for their great support, & knowledgeable staff.
Summed up in one word "AWESOME"
Johnny

Top
#157630 - 04/25/12 03:05 PM Re: Texas Blues Rock & New Age Audio Missing [Re: johnnyo34]
Matt Finley Offline
Veteran

Registered: 07/12/00
Posts: 11091
Loc: Mid-Hudson Valley, New York an...
Excellent. Was the solution something you could share that others would benefit from? Or was it something unique to your system?
_________________________
"Brazilian Wish" CD 2-minute preview. Studio recordings of songs composed in Band in a Box.

Top
#157631 - 04/25/12 05:50 PM Re: Texas Blues Rock & New Age Audio Missing [Re: Matt Finley]
johnnyo34 Offline
Journeyman

Registered: 08/03/10
Posts: 300
Loc: Tx. USA winter/ Sask. Canada, ...
Matt, I rewally don't know what it was but they did delete some files, they went into my computer, & did stuff while I sat back & watched. Most of it was beyond my comprehension, deleted stuff, moved some files, Sent me some liks to download & reinstall. Not much I can share, though I'd be glad to if I knew what it was. I think most of it was unique to my system.. But the support I recieved was just awesome..
A great big Thank You to PG Music..
Johnny

Top
#157632 - 04/25/12 05:57 PM Re: Texas Blues Rock & New Age Audio Missing [Re: johnnyo34]
Matt Finley Offline
Veteran

Registered: 07/12/00
Posts: 11091
Loc: Mid-Hudson Valley, New York an...
They went in and 'did stuff'? I love it: the Wizard has left the building!

Thanks for the followup. I'm glad you're all set and it's great for you to give such a testimonial for PG Music Support.
_________________________
"Brazilian Wish" CD 2-minute preview. Studio recordings of songs composed in Band in a Box.

Top
#157633 - 04/25/12 07:46 PM Re: Texas Blues Rock & New Age Audio Missing [Re: Matt Finley]
johnnyo34 Offline
Journeyman

Registered: 08/03/10
Posts: 300
Loc: Tx. USA winter/ Sask. Canada, ...
This modern technology never ceases to amaze me. how they can take over a computer & straighten it up while I watch.. I wuz just born 40 years too early.. ,But this program is a lot of fun & stops my brain from stagnating.. & my program has never worked better, now to learn some of it..

Top


Shout Box (Live chat with other users)

PG Music News
RealTracks Artist Miles Black Performs Sunday!

Join Miles Black & Bob Murphy as they perform at Vancouver's Tom Lee Music on Sunday!
Click here for more information.

Band-in-a-Box... Share Your Song with Soundcloud!

Did you know that there are are a number of ways to share your Band-in-a-Box song? Not only can you print out your song in notation, you have the option of saving in a variety of MIDI and audio formats for playback from your computer or an audio CD. You can even upload your arrangement to Dropbox and Soundcloud!

Watch how easy it is to upload your Band-in-a-Box song to Soundcloud here.

Make sure to post a link to your song on our User Showcase Forum!

Purchase Add-ons for Band-in-a-Box!

To get the most out of Band-in-a-Box, we offer a huge selection of add-ons, including RealTracks and RealDrums!

With additional sets of MIDI SuperTracks, Styles, Soloists, Melodists, Essential Phrases & Riffs, Fakebooks, Video Tutorials and more, the possibilities are endless...
Add-ons for Windows
Add-ons for Mac

Hardware Purchase Options Available!

Check out our Hardware Section for great deals on products like the Roland SD-50, Roland MIDI Interface, Voice Live products and the TC Helicon Switch 3 Footswitch!

Chinese Simplified Band-in-a-Box 2014 for Windows Now Available!

The latest Band-in-a-Box 2014 Chinese Language patch for Windows includes a PDF of the complete manual! Learn more...

RealTracks Artist Trevor Hutchinson - Lúnasa Tour Dates

Trevor Hutchinson is the bass player for the band Lúnasa, which has some October performances in Switzerland and December dates all over the USA!

For a complete list of their upcoming events head to http://www.lunasa.ie/lunasa-tourdates/.

RealTracks Artist Artist Rob McNelley - 2014 Album Credits

This year you'll find Rob McNelley's guitar playing on albums by Lady Antebellum, Rascal Flatts, Bob Seger & More! Click here to see a full list of Rob's album credits.

If you're using some RealTracks by Rob McNelley in your Band-in-a-Box and RealBand creations, make sure to share your songs on our User Showcase Forum.

Forum Stats
22130 Members
37 Forums
30424 Topics
242896 Posts

Max Online: 1063 @ 07/10/13 09:12 AM
Newest Members
Joa, mnopqr250290, gorepj, JimmieNot, bardy

22129 Registered Users
Top Posters (30 Days)
Icelander 220
c_fogle 130
Noel96 106
dcuny 102
R & AM 100
Guitarhacker 90
90 dB 90
Al-David 86
solidrock 82
floyd jane 78
Today's Birthdays
jjtime, Steve Young