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#157619 - 04/22/12 10:06 AM Texas Blues Rock & New Age Audio Missing
johnnyo34 Offline
Journeyman

Registered: 08/03/10
Posts: 300
Loc: Tx. USA winter/ Sask. Canada, ...
I installed 2012 0n my C hard drive, along with Bonus Pak 10, & Bonus Pak 20.. John Jarvis shows 4, Texas Blues Rock shows 0, & New Age Audio With Audio Loops shows 0.. Real Styles with Drum Loops shows 1..
Is this correct, or did I do something wrong.???
thanks in advance.


Edited by johnnyo34 (04/22/12 10:07 AM)

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#157620 - 04/23/12 01:30 PM Re: Texas Blues Rock & New Age Audio Missing [Re: johnnyo34]
Andrew - PG Music Offline
PG Music Staff

Registered: 05/16/02
Posts: 3255
Loc: Victoria, BC
Hello johnny,

You should have entries in both. If you are installing from a disc with the bonus pak, you should find an installer for the loops and 'RealTracks Bonus Set'. If you have installed those, try pressing the rebuild button in the StylePicker.
_________________________
Andrew
PG Music Inc.

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#157621 - 04/23/12 10:39 PM Re: Texas Blues Rock & New Age Audio Missing [Re: Andrew - PG Music]
johnnyo34 Offline
Journeyman

Registered: 08/03/10
Posts: 300
Loc: Tx. USA winter/ Sask. Canada, ...
Thanks for your reply Andrew.., I downloaded all tracks, & used the Installer. I still get a message some Real Tracks not found e.g. 149 with Pedal Steel. I did a Rebuild but Texas Blues Rock still shows at 0, as well as New Age with Audio Loops. Support told me to re-install the tracks which I did, Installer checked for corrupt files, but non showed up..

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#157622 - 04/24/12 02:47 PM Re: Texas Blues Rock & New Age Audio Missing [Re: johnnyo34]
Andrew - PG Music Offline
PG Music Staff

Registered: 05/16/02
Posts: 3255
Loc: Victoria, BC
Hi,

Check the Bonus10PAK folder on your PlusPAK DVD disc 1... It doesn't sound like you installed those files. If it still doesn't work, please contact us back.
_________________________
Andrew
PG Music Inc.

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#157623 - 04/24/12 06:13 PM Re: Texas Blues Rock & New Age Audio Missing [Re: Andrew - PG Music]
johnnyo34 Offline
Journeyman

Registered: 08/03/10
Posts: 300
Loc: Tx. USA winter/ Sask. Canada, ...
Did another re-install, still no go.. Will contact support.

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#157624 - 04/24/12 06:57 PM Re: Texas Blues Rock & New Age Audio Missing [Re: johnnyo34]
Noel96 Offline
Veteran

Registered: 10/31/08
Posts: 9228
Loc: Australia
Johnny,

Did you run the separate install in the Bonus 10PAK folder? Sometimes with special add-ons like this, they are not included in the programming of "install BIAB". The add-ons themselves have their own individual installation programs that must be run to install them.

I recall that when I upgraded to 2012, I had to run around 3 (maybe 4) different installation programs to install all aspects of the program.

Regards,
Noel
_________________________
LINKS TO MY BIAB/RB SONGS


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#157625 - 04/24/12 09:22 PM Re: Texas Blues Rock & New Age Audio Missing [Re: Noel96]
johnnyo34 Offline
Journeyman

Registered: 08/03/10
Posts: 300
Loc: Tx. USA winter/ Sask. Canada, ...
Hi Noel, thanks for your help. Yes In Bonus 10 Pak there were 5 items, & I installed all 5 several times. & again it says Real Tracks #149 is not indtalled on my computer.

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#157626 - 04/24/12 09:27 PM Re: Texas Blues Rock & New Age Audio Missing [Re: johnnyo34]
Noel96 Offline
Veteran

Registered: 10/31/08
Posts: 9228
Loc: Australia
Johnny,

It's definitely time to contact Support. Give then the URL of this thread and they can read all the background.

All the best,
Noel
_________________________
LINKS TO MY BIAB/RB SONGS


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#157627 - 04/24/12 09:52 PM Re: Texas Blues Rock & New Age Audio Missing [Re: Noel96]
johnnyo34 Offline
Journeyman

Registered: 08/03/10
Posts: 300
Loc: Tx. USA winter/ Sask. Canada, ...
Thanks, I just tried to contact them, but support are gone for today.. It's probably some little thing (I hope)..
Johnny

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#157628 - 04/25/12 11:58 AM Re: Texas Blues Rock & New Age Audio Missing [Re: johnnyo34]
Rob - PG Music Offline
PG Music Staff

Registered: 11/25/09
Posts: 100
Hello Johnny,

Please call us directly ask for Rob please.

Support: 1-866-983-2474, 250-475-2708,
+ 800-4746-8742 *

* Outside USA & Canada

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#157629 - 04/25/12 05:56 PM Re: Texas Blues Rock & New Age Audio Missing [Re: Rob - PG Music]
johnnyo34 Offline
Journeyman

Registered: 08/03/10
Posts: 300
Loc: Tx. USA winter/ Sask. Canada, ...
Well PG Support spent considerable time with me & my BIAB is working as it should..
Thanks PG Music for their great support, & knowledgeable staff.
Summed up in one word "AWESOME"
Johnny

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#157630 - 04/25/12 06:05 PM Re: Texas Blues Rock & New Age Audio Missing [Re: johnnyo34]
Matt Finley Offline
Veteran

Registered: 07/12/00
Posts: 13401
Loc: Hudson Valley & Lake George NY
Excellent. Was the solution something you could share that others would benefit from? Or was it something unique to your system?
_________________________
BIAB 2016 for Windows Audiophile, SONAR Platinum, Adobe Audition, Ozone, & Encore running on Windows 10 64-bit, i7. Hardware includes a Roland Integra-7, Focusrite 18i20, TCE Finalizer, Behringer X-Touch.

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#157631 - 04/25/12 08:50 PM Re: Texas Blues Rock & New Age Audio Missing [Re: Matt Finley]
johnnyo34 Offline
Journeyman

Registered: 08/03/10
Posts: 300
Loc: Tx. USA winter/ Sask. Canada, ...
Matt, I rewally don't know what it was but they did delete some files, they went into my computer, & did stuff while I sat back & watched. Most of it was beyond my comprehension, deleted stuff, moved some files, Sent me some liks to download & reinstall. Not much I can share, though I'd be glad to if I knew what it was. I think most of it was unique to my system.. But the support I recieved was just awesome..
A great big Thank You to PG Music..
Johnny

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#157632 - 04/25/12 08:57 PM Re: Texas Blues Rock & New Age Audio Missing [Re: johnnyo34]
Matt Finley Offline
Veteran

Registered: 07/12/00
Posts: 13401
Loc: Hudson Valley & Lake George NY
They went in and 'did stuff'? I love it: the Wizard has left the building!

Thanks for the followup. I'm glad you're all set and it's great for you to give such a testimonial for PG Music Support.
_________________________
BIAB 2016 for Windows Audiophile, SONAR Platinum, Adobe Audition, Ozone, & Encore running on Windows 10 64-bit, i7. Hardware includes a Roland Integra-7, Focusrite 18i20, TCE Finalizer, Behringer X-Touch.

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#157633 - 04/25/12 10:46 PM Re: Texas Blues Rock & New Age Audio Missing [Re: Matt Finley]
johnnyo34 Offline
Journeyman

Registered: 08/03/10
Posts: 300
Loc: Tx. USA winter/ Sask. Canada, ...
This modern technology never ceases to amaze me. how they can take over a computer & straighten it up while I watch.. I wuz just born 40 years too early.. ,But this program is a lot of fun & stops my brain from stagnating.. & my program has never worked better, now to learn some of it..

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This patch includes:
Added: "Highlight selected cell" checkbox added to Display Options. If enabled, the currently selected cell will be highlighted instead of just out-lined. Select "Cell highlighting" in the color picker to pick the highlighting color. This feature is useful for JAWS Screen Reader users.
Added: "Play when chosen" option added to StylePicker.
Updated: Help file.
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Fixed: Clicking on the Print button in the Big Lyrics window would open the old version of the Options for Copy Lyrics to Clipboard dialog.
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Fixed: In the Notation Window, changing modes with the right-click menu would not highlight the correct mode button (eg. from editable to regular mode).
Fixed: It is not possible to enter "Faug" as a slash chord, unless typing Roman Numerals ('iv') or Nashville Notation ('4') for the root.
Fixed: It is not possible to enter 'Fadd2' as a slash chord, unless typing Roman Numerals ('iv') or Nashville Notation ('4') for the root.
Fixed: Lines drawn under the stave in the lead sheet.
Fixed: Song memo did not show information about audio loops or UserTracks in song.
Fixed: The GUI for some VST plugins did not fit into the plugins window. An example plugin is XLN Addictive Drums 2.
Fixed: The GUI for some VST plugins sometimes change size, and the plugins window would not grow or shrink to match. An example plugin is the Roland soundCANVAS VA.
Fixed: The Higher Banks dialog was limited to 1983 patches. The new limit is 10000.
Fixed: The lead sheet print range always defaulted to the first chorus.
Fixed: The right-click menu in the Notation Window would not do anything if in non-editable mode.

Band-in-a-Box® 2016 for Mac - Build 129 Update Available

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Summary of the changes:
Added: "Highlight selected cell" checkbox added to Display Options. If enabled, the currently selected cell will be highlighted instead of just out-lined. Select "Cell highlighting" in the color picker to pick the highlighting color. This feature is useful for JAWS Screen Reader users.
Added: "Play when chosen" option added to StylePicker.
Added: Additional Chord Display layer now has an option for "Normal" display.
Added: Option to load the previous song or style "At program bootup..." added to Preferences.
Fixed: BossaTerryClark variation 3 named incorrectly in RD Picker
Fixed: Chord entry during playback was very slow.
Fixed: Command+w would close Notation Window, but not automatically switch to the chord sheet.
Fixed: Control+Minus would not set the relative tempo to 50%.
Fixed: Diminished chords were recognized wrong when "Treat 'dim' chord as a diminished triad (Cdim5) instead of CDim7" setting was enabled. Entering a 'dim' or 'dim5' chord would result in a 'dim7' chord. Entering a 'dim7' chord would result in no chord.
Fixed: Hitting TAB key while in the Notation Window would cause key input to stop working.
Fixed: If "Auto-open/close editable layers" is enabled, and a song with lyrics is opened from the Finder before Band-in-a-Box is open, the lyrics would not be loaded.
Fixed: It is not possible to enter 'Fadd2' as a slash chord, unless typing Roman Numerals ('iv') or Nashville Notation ('4') for the root.
Fixed: It is not possible to enter 'Faug' as a slash chord, unless typing Roman Numerals ('iv') or Nashville Notation ('4') for the root.
Fixed: It was not possible to select "1st/2nd/3rd" or "1st/2nd/3rd/4th" type endings in the repeats dialog.
Fixed: 'MIDI QWERTY Keyboard Wizard' feature was not working.
Fixed: Opening a song from the Finder would not automatically start playback.
Fixed: Song memo did not show information about audio loops or UserTracks in song.
Fixed: The "Play when selected" option in the Song Picker had no effect.
Fixed: The chord sheet did not work properly with keyboard layouts other than US.
Fixed: The Select Track dialog would get stuck behind the Load XML dialog.

The 49-PAK for Mac - It's Here to Stay!

If you think missed your chance to purchase the 49-PAK during our Mac special, we have news... you didn't!

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