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#381203 - 12/09/16 07:36 AM [Band-in-a-Box for Windows] BIAB 2017 Install: Be Careful If You Have NORTON AV
Buford Offline
Journeyman

Registered: 12/03/03
Posts: 704
Loc: Colorado
I got the new BIAB 2017 Everything package on Wednesday and installed it yesterday. It was probably the most difficult install of BIAB I've ever done and I've had this program for at least 20 years. But I'm not saying the problem was related to BIAB...actually I don't know, but I DO know it took me nearly 6 HOURS to get it installed correctly and working properly.

The culprit, it seems, was NORTON ANTI-VIRUS, provided by Xfinity and updated regularly. I don't normally have antivirus software on my music computers since they aren't allowed to even know there's an internet much less access it. But the computer on which I installed BIAB 2017 does access the web for uploading to SoundCloud, accessing the BIAB forums, and keeping BIAB updated primarily. Here is the problem:

Norton AV thinks the sforzando SFZ Synth installer is a virus and deletes it from the BIAB hard drive!!! It happened twice during the install on two different computers so I know it's the culprit. Simply turning off Norton during the install (I've never had to do this before)will not work. Because when you turn it back on it will find the file...and delete it.

You must EXCLUDE the sforzando SFZ Synth installer file from AV scans inside Norton first, which is easy enough to do. It would probably be a good idea to just EXCLUDE any folder that has BIAB files. There were other BIAB files that were deleted after the install but I was able to restore and exclude them. Not so with the sforzando SFZ Synth installer. I had to download a fresh copy from the PG Music site and copy it to the BIAB hard drive.

But all of the above was the easy part. I'm guessing NORTON compromised the entire install process as I discovered later that REAL TRACKS 254 - 277 did NOT install during the process. I used "What Add-Ons Do I Have" in BIAB to check the install and the Download Manager to confirm this and download and install the missing REAL TRACKS.

I was tempted to blow NORTON to the moon after this fiasco and I may still get my revenge today. Yeah, I'm nursing a grudge! Nobody messes with my BIAB! NOBODY! cool

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#381219 - 12/09/16 08:04 AM [Band-in-a-Box for Windows] Re: BIAB 2017 Install: Be Careful If You Have NORTON AV [Re: Buford]
BigSugarHopkins Offline
Enthusiast

Registered: 11/08/15
Posts: 79
Loc: The FAR South
I am not sure what "Xfinity" is and why you got Norton from there.

However, my Norton software from Symantic (www.norton.com) doesn't complain not delete anything during the BiaB 2017 download and install. Each file was checked as it was downloaded using DownLoadThemAll with Firefox. Including the Jbridge software I purchased. So it isn't the real Norton from Symantic problem.
_________________________
Band-in-a-Box PlusPAK Upgrade (2018) on Windows 10
Live instruments: Schecter Solo-6 Custom, Fender Mustang III v2.

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#381272 - 12/09/16 10:11 AM [Band-in-a-Box for Windows] Re: BIAB 2017 Install: Be Careful If You Have NORTON AV [Re: BigSugarHopkins]
Andrew - PG Music Offline
PG Music Staff

Registered: 05/16/02
Posts: 3715
Loc: Victoria, BC
Thanks for the report. Something to keep in mind if you use Norton is to make sure your definitions are up-to-date, and this might reduce those false positives. We regularly submit files to Norton for whitelisting, but it still seems quite fond of deleting .exe's from the USB drive.
_________________________
Andrew
PG Music Inc.

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#381303 - 12/09/16 01:06 PM [Band-in-a-Box for Windows] Re: BIAB 2017 Install: Be Careful If You Have NORTON AV [Re: BigSugarHopkins]
Buford Offline
Journeyman

Registered: 12/03/03
Posts: 704
Loc: Colorado
Originally Posted By: Tim Cook
I am not sure what "Xfinity" is and why you got Norton from there.

However, my Norton software from Symantic (www.norton.com) doesn't complain not delete anything during the BiaB 2017 download and install. Each file was checked as it was downloaded using DownLoadThemAll with Firefox. Including the Jbridge software I purchased. So it isn't the real Norton from Symantic problem.


Hi Tim,

Xfinity is Comcast. Norton Security Suite is included with Comcast internet. The files are updated every time we boot up so it's not the version.

BB

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#381304 - 12/09/16 01:09 PM [Band-in-a-Box for Windows] Re: BIAB 2017 Install: Be Careful If You Have NORTON AV [Re: Andrew - PG Music]
Buford Offline
Journeyman

Registered: 12/03/03
Posts: 704
Loc: Colorado
Originally Posted By: Andrew - PG Music
Thanks for the report. Something to keep in mind if you use Norton is to make sure your definitions are up-to-date, and this might reduce those false positives. We regularly submit files to Norton for whitelisting, but it still seems quite fond of deleting .exe's from the USB drive.


Hi Andrew,

As I posted above we update the definitions every time we boot up. But, good to know that you've experienced this with Symantec before as it validates my report.

Thanks,
Bob

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#381317 - 12/09/16 01:55 PM [Band-in-a-Box for Windows] Re: BIAB 2017 Install: Be Careful If You Have NORTON AV [Re: Buford]
Noel96 Offline
Veteran

Registered: 10/31/08
Posts: 12912
Loc: Australia
Bob,

Over the years, Norton AV has created a number of problems. At one stage, it used delete BBW.EXE and caused grief for a number of people


Edited by Noel96 (12/09/16 01:57 PM)
_________________________
LINKS TO MY BIAB/RB SONGS


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#381322 - 12/09/16 02:14 PM [Band-in-a-Box for Windows] Re: BIAB 2017 Install: Be Careful If You Have NORTON AV [Re: Buford]
jimb Offline
Enthusiast

Registered: 11/16/06
Posts: 20
I'm in the same boat. Long time user and this is the worst so far...

I have Xfinity Norton as well and have been fighting this same install issue. The Norton provider shouldn't be the root cause if it is updated from Norton...

PGM tech support had me d/l install package to UltraPak drive I purchased. Seemed to work until I transferred .sty files to that drive and now back to Norton eating the dllelastiquePro3.dll which appears to want to glue all this together. Norton thinks there is a ws.reputation.1 file hiding in there so deletes it.

I've scanned and re-scanned every drive to make sure there is no malware.

This doesn't make much sense.....The Xfinifty Norton causing the problem? Won't run without it and I'm not paying for a separate Norton or shutting Norton on and off everytime I want to use BIAB. And why would an .sty file cause Norton to freak out?
Not pleased with the whole adventure this time around. And tech saying that Norton doesn't like our files isn't a resolution.

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#381348 - 12/09/16 03:51 PM [Band-in-a-Box for Windows] Re: BIAB 2017 Install: Be Careful If You Have NORTON AV [Re: Buford]
cxp Offline
Enthusiast

Registered: 01/21/09
Posts: 27
Also a long time user with the same problem. My Norton anti-virus is part of my CenturyLink internet service. I have lost track of how many .exe and .dll files Norton has removed. I have not been able to use the program yet.

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#381364 - 12/09/16 04:48 PM [Band-in-a-Box for Windows] Re: BIAB 2017 Install: Be Careful If You Have NORTON AV [Re: Buford]
DEddy Offline
Journeyman

Registered: 12/10/14
Posts: 685
Loc: Canada
Suggest you put \BB folder into the Exclude section.
_________________________
Win 10, 64 bit, love my Lenovo T420, BIAB 2018 (512), RB 2018 (5)

Short term memory is getting shorter.

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#381373 - 12/09/16 05:00 PM [Band-in-a-Box for Windows] Re: BIAB 2017 Install: Be Careful If You Have NORTON AV [Re: DEddy]
RichardWilliams Offline
Enthusiast

Registered: 12/22/04
Posts: 80
Loc: Sydney, Australia
I've had some really strange behaviour from Norton Internet Security both this year and last year. I have the same standalone version installed on my desktop and notepad computers and their definitions are up-to-date. Both computers are running Windows 10.

Last year I used my desktop computer to download all the files with no problems. After each download Norton popped up to tell me that the file was safe. I then installed everything I had downloaded onto my Desktop computer with no interference from Norton. However, not so when I tried to install the same files on my Notepad. Norton jumped in and deleted each installation file telling me that it had that "ws.reputation.1" file referred to above. I think from memory I had to disable Norton before I could install the files.

This year was also trouble-free on my desktop machine with Norton telling me the downloaded files were safe and most of the files installed OK on the notepad except for one of the real style packs, I can't remember which one. Fortunately, this time instead of simply deleting the file as it had done last year, it warned me what it was about to do and gave me the opportunity to override it.

I can't explain why I persevere with Norton year after year.


Edited by RWilliams (12/09/16 05:02 PM)
_________________________
Richard Williams
Sydney
Australia

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#381401 - 12/09/16 06:30 PM [Band-in-a-Box for Windows] Re: BIAB 2017 Install: Be Careful If You Have NORTON AV [Re: Buford]
MikeK Offline
Veteran

Registered: 10/21/07
Posts: 2065
Loc: Buford, GA
I don't mess with Norton AV at all. Nothing but bad experiences. Windows 10's Windows Defender works well. In addition, I use SpyHunter 4. This thing monitors live what's happening and remembers if you allow certain applications (such as BIAB, or anything from PGMusic) is allowed to be executed on your machine. Had no problems - ever (since converting to Win 10). This combo seems to really work well.
_________________________
Cheers,
Mike

My Music * PC: Avatar FX8366ice AMD FX-8350(4.0GHz) 16GB DDR3 6TB HDD+128GB SSD HDD Capacity NVIDIA GeForce GTX 660 Ti 2GB Win 10 64-Bit. AKAI EIE PRO Sound Interface. BIAB/RB 2018

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#381480 - 12/10/16 05:23 AM [Band-in-a-Box for Windows] Re: BIAB 2017 Install: Be Careful If You Have NORTON AV [Re: DEddy]
Buford Offline
Journeyman

Registered: 12/03/03
Posts: 704
Loc: Colorado
Originally Posted By: DEddy
Suggest you put \BB folder into the Exclude section.



Yep...that's the solution. Do it BEFORE you download anything or even plug in your BIAB drive. Then there should be no problem. I've also experienced this recently when downloading a REAPER update.

Thanks,
Bob

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#381485 - 12/10/16 05:33 AM [Band-in-a-Box for Windows] Re: BIAB 2017 Install: Be Careful If You Have NORTON AV [Re: Andrew - PG Music]
Buford Offline
Journeyman

Registered: 12/03/03
Posts: 704
Loc: Colorado
Originally Posted By: Andrew - PG Music
Thanks for the report. Something to keep in mind if you use Norton is to make sure your definitions are up-to-date, and this might reduce those false positives. We regularly submit files to Norton for whitelisting, but it still seems quite fond of deleting .exe's from the USB drive.


Andrew,

Since Norton seems to be the bad actor in all of these posts, perhaps a notice from PGM somewhere to customers about this up front to avoid all the problems. It's pretty simple to EXCLUDE the BB folder or any folder where downloads are placed...if you know about it beforehand.

Bob

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PG Music News
User Tip - Slowing Down and Looping Audio in Band-in-a-Box®

Forum user DeaconBlues09 created a video tutorial to help answer a fellow forum user's question:
Using the Audio Chord Wizard to tempo map, slow down, and learn the notes of an audio track - video link http://www.pgmusic.com/?vid=R09Lf3bHjhQ

Forum thread: http://www.pgmusic.com/forums/ubbthreads.php?ubb=showflat&Number=467504

Thanks for sharing!

#TBT - Band-in-a-Box® 2006 for Windows Ear Training Fun!

With the release of Band-in-a-Box® 2006 for Windows we added two great games for ear training: Pitch Invasion and Music Replay!

Pitch Invasion helps to develop perfect pitch as you shoot down "alien" notes invading from above (you hear the note sound, and click on the on-screen piano/MIDI or QWERTY keyboard to shoot them down).

Music Replay develops your pitch, rhythm, and melody recognition by replaying what the program plays, in note, rhythm, or melodic modes.

These games can still be accessed with newer versions of the program - in Band-in-a-Box® 2018 you'll find these by accessing the Practice Window or Ear Training Window, both located in the Window drop-down menu. The Practice Window can also be accessed using the Practice button within the main Band-in-a-Box screen (don't see it? CTRL+T to change the view).

Learn all about the features released with Version 2006 here.

Video: Exporting Audio Files in Band-in-a-Box® 2018

Our latest video, Band-in-a-Box® 2018 for Windows - Exporting Audio Files Tutorial walks you through the different options to export your Band-in-a-Box® songs and song tracks from Band-in-a-Box® as an audio file (WAV, MP3, etc.)!

http://www.pgmusic.com/?vid=_Px958TmzhA

Band-in-a-Box® 2018 for Windows Build 516 Update Available!

Band-in-a-Box 2018 for Windows customer can download the latest free patch update here: http://www.pgmusic.com/support_windowsupdates.htm#516

Summary of changes:
Improved: More RealTracks have HiQ transcriptions. Fixed Bass AmericanaSlow16thsByron bad chords.
Improved: The Audio Drivers dialog for WAS devices now shows Bit Depth in the device description.
Improved: WAS audio driver performance has been Improved when using 44.1 kHz sample rate.
Improved: Windows Audio Session error messages contain more specific information.
Updated: Misc. updates to StylePicker database, memos, manuals, help files.
Fixed: "BBW.LST not found" errors when using the Hybrid Style maker dialog.
Fixed: "mono" was being ignored when rendering a batch of songs to audio files.
Fixed: "normalize individual tracks" was only working for MIDI tracks.
Fixed: "One file per track" was being ignored when rendering a batch of songs to audio files.
Fixed: Access violation on bootup if using a Roland audio interface (ASIO) that is not connected.
Fixed: Adjusting Melody or Soloist tracks to fit a new number of choruses was not undo-able.
Fixed: An access violation error might occur in the RealTracks Picker if quickly scrolling and double-clicking to hear demos.
Fixed: Changing a track name using the StylePicker mixer controls might open a hidden popup window.
Fixed: Changing the number of choruses was not undo-able.
Fixed: Clicking on the far left of the Guitar window would cause a "!!!!!" flash message to show.
Fixed: If adjusting the number of choruses in your song, choosing Cancel is ignored when asked, "OK to adjust Melody track to fit new # of choruses?".
Fixed: JazzBebopDannyBrushes sometimes out of sync.
Fixed: Panning the audio track did not work.
Fixed: Some Amplitube presets/styles/demos pointed to a preset which wasn't available in some installs.
Fixed: Some typos and omissions in RealDrums Picker.
Fixed: The [.STY] button in the Hybrid Style maker dialog.
Fixed: The [Get Patch/Drum Kit Info] button in the MIDI drivers dialog would not find the synthesizer documentation.
Fixed: The About dialog was not showing the Fretlight Ready logo.
Fixed: The Audio Chord Wizard would always run in English.
Fixed: The busy mouse cursor might remain after analyzing audio with the Audio Chord Wizard.
Fixed: The PDF driver installer could not be launched from Band-in-a-Box.
Fixed: The Plugins window would be too small when using plugins that have a small GUI.
Fixed: Using a Coyote DXi synthesizer (eg CoyoteWT or ForteDXi) might cause crackling/buzzing noise during playback.
Fixed: Using a multi speaker layout (eg. 4 speakers surround sound) instead of stereo might cause failure to connect to audio hardware with error -9996. This only happened when using WAS as audio driver type.
Fixed: Video rendering would fail if saved using Japanese characters in file name.
Fixed: When saving a Hybrid style for the first time, the File Save dialog should start in the Styles directory.

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Want to be notified when a new version of Band-in-a-Box®, PowerTracks, or other PG Music Inc. products are released? Sign up for the newsletter at http://www.pgmusic.com/newsletter.htm.

If you purchased Band-in-a-Box® (or any other PG Music Inc. product) directly from us, you're already on the list!

Of course, we also announce new releases and specials on our Facebook page (https://www.facebook.com/pgmusicinc/), Twitter account (https://twitter.com/BandinaBox), and right here in our Forums!

Amazing Band-in-a-Box User Comments!

Great program with lots of support through the publisher and after-market. Use it for teaching, practicing, and gigging.
-Andrew L.

I just got my 6th film placement on a song recorded entirely in Band-in-a-Box. You guys rock!
-Terry Fernihough (Band-in-a-Box Endorsing Artist!)

I love this program. I have only had it for around a month but it has made things a lot easier for me. I no longer have to scour the internet for backing tracks. I just plug in the chords I want to use, find the style I want and done. Saving me so much time and being able to transpose into different keys is awesome too.
As the days go on I will be delving deeper into what it can do, importing some of my backing tracks into Abelton 9 to play with and writing some songs.
Best money I have spent on something in while.
-Peter S.

I started using Band-in-a-Box around 1990. It was the DOS version naturally and I used one of those old portable computers with dual floppy drives and a built in 9" monochrome display. I connected midi cables to a great sounding Yamaha keyboard and played my music using midi tracks. I did a demo for a university music class that was a lot of fun. Wow, it is almost unimaginable to see where this product has elevated to today. I have upgraded many times over the past 28 years but each time I am even more amazed. Thank you PG Music for being such a major part of my love for music all of these years!!!
-Dwayne G.

Incredible Software. Great for ignorance and experts and for anyone who wants to deal with music. If you do not have a hobby and want to have one "band in a box" is the best choice. Simple, but if you want to be an expert on it, you need to make an effort to master it perfectly for perfect use. The only disadvantage is if you do not want to become a musician, and use it, you will become a perfect musician. Therefore, be cautious. It's not a toy.
-Ilija B.

I’ve been using it for about the same time (20 years). I’m a trumpet player and just really want some backing on lead sheets. With the Real Styles - it sounds fantastic! Takes just minutes to input chord changes and find the right style. There is so much you can do and I love having the Soloist features to really add color.
-Mike B.

Read even more great feedback here.

Band-in-a-Box® 2018 Danish Edition for Windows® is Here!

http://www.bandinabox.com/bb.php?os=win&lang=da

Band-in-a-Box® 2018 til Windows er klar!

Vi har haft travlt, og har tilføjet mere end 50 nye funktioner og en fantastisk samling af nyt indhold, bl. a. RealTracks, MIDI SuperTracks, Instrumental Studies, Loops, Artist Performances, Amplitube presets og dertil hørende stilarter, 12-tonearter RealTracks og Hi-Q Guitar Notation! Vi har tilføjet 202 nye RealTracks, hvilket er det dobbelte af de 101, vi ofte tidligere har udgivet! Vi introducerer Video RealTracks (40 i genrerne Country, Pop, and Jazz), som fungerer helt som RealTracks, men også har videoer af musikerne, mens de spiller! Vi har også lavet en ny Xtra Styles PAK 4 med 160 nye Xtra Stilarters. (Xtra stilarter er stilarter baseret på tidligere udgivne RealTracks). Der er mere end 200 nye RealStyles baseret på vores nye RealTracks bl.a. Americana, Klezmer, Top-40, Jazz stryger pads, Vokal (ooh og aah), Ny Crooner "Shout" BigBand stilart og meget mere! Vi har en Bonus 49-PAK med 40 ekstra ikke tidligere udgivne RealTracks foruden de 202 ovenfor nævnte, så alt i alt er der 242 nye RealTracks til rådighed! Bonus 49-PAK indeholder også Video RealTracks sæt 1 og 2, 32 nye MIDI SuperTracks, 108 nye Instrumental Studies, 52 Loops og 8 Artist Performances.

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