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#395369 - 02/10/17 01:46 PM [Off-Topic] Welcome to the PG Team Deryk and Yutaro!
Callie - PG Music Offline
PG Music Staff

Registered: 09/27/06
Posts: 992
Loc: Victoria, BC
We are excited to be adding two new people to our Customer Service Team here at PG Music: Deryk & Yutaro!

You'll soon see them popping up here in the Forum - they're already answering your calls, emails, and online chats (when you use the Live Help feature...)

Welcome to the team Deryk & Yutaro!
_________________________
Callie
Marketing Representative
PG Music Inc.

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#395382 - 02/10/17 02:13 PM [Off-Topic] Re: Welcome to the PG Team Deryk and Yutaro! [Re: Callie - PG Music]
Matt Finley Offline
Veteran

Registered: 07/12/00
Posts: 15142
Loc: Hudson Valley & Lake George NY
Welcome!
_________________________
BIAB 2017 Audiophile. Software includes SONAR Platinum, Adobe Audition, Ozone, & Encore on Windows 10 64-bit. Hardware includes custom i7, 16 Gb RAM; Roland Integra-7, Focusrite 18i20, TCE Finalizer, Behringer X-Touch.

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#395390 - 02/10/17 02:45 PM [Off-Topic] Re: Welcome to the PG Team Deryk and Yutaro! [Re: Callie - PG Music]
Charlie Fogle Offline
Veteran

Registered: 04/07/13
Posts: 3517
Loc: South Carolina
Welcome aboard.


Charlie
_________________________
BiaB UltraPlus Pak 2017:BIAB Build 463, RB Build 7; 49 Bonus Paks 16/17; Xtra Styles PAKs 1,2; Windows 7 64 bit AMD Athlon IIX2 215 Dual-core processor; 500GB hard drive; 4GB DDR3 Memory.

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#395392 - 02/10/17 03:05 PM [Off-Topic] Re: Welcome to the PG Team Deryk and Yutaro! [Re: Callie - PG Music]
jford Offline
Veteran

Registered: 12/20/00
Posts: 9027
Loc: Pensacola, Florida
Welcome aboard, Deryk and Yutaro. Looking forward to your inputs and contributions to this great company.
_________________________
John

PC: Win10Pro-64
Laptop: Win7Pro-64
Both: 8GB RAM + Dual 7200RPM Drives + FastTrack Pro
S/W: BB/RB2017/Sonar/Reaper/Notion/Finale
Noteworthy Composer/Kontakt Ultimate/Casio Kbds
Halion/Garritan/IK Multimedia
Web: http://www.sus4chord.com

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#395484 - 02/11/17 01:53 AM [Off-Topic] Re: Welcome to the PG Team Deryk and Yutaro! [Re: Callie - PG Music]
GHinCH Offline
Expert

Registered: 01/08/10
Posts: 1484
Loc: Schleswig-Holstein, Germany
Welcome also from an oversea's point of view.
_________________________
Desktop; i7-2600k, 8 GB mem., Win 10 Pro, BIAB 2017; RB 2017 - latest build
Laptop: i5-2410M, 4 GB mem, Win 10 Pro, BIAB 2017; RB 2017 - latest build

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#395518 - 02/11/17 06:44 AM [Off-Topic] Re: Welcome to the PG Team Deryk and Yutaro! [Re: Callie - PG Music]
MarioD Offline
Veteran

Registered: 12/27/03
Posts: 9618
Loc: Hamlin NY
Welcome and have fun.
_________________________
I'm a wooden spoon, lead paint, no car seat, no seat belt, no bike helmet survivor

64 bit Win 10 - the latest BiaB and RB - Roland Octa-Capture audio interface - a ton of software and some hardware.

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#395543 - 02/11/17 08:35 AM [Off-Topic] Re: Welcome to the PG Team Deryk and Yutaro! [Re: Callie - PG Music]
VideoTrack Offline
Veteran

Registered: 06/05/12
Posts: 6060
Loc: Melbourne, Australia
Welcome to the great team.
_________________________

BIAB, RB 2017(Audiophile), Sonar Platinum, Izotope Prod. Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, KorgX3R, RodeNGT2, AM802mixer, NS40M Studio Monitors, Pioneer Active Mons, AKG K271 Studio H'phones

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#395551 - 02/11/17 09:14 AM [Off-Topic] Re: Welcome to the PG Team Deryk and Yutaro! [Re: VideoTrack]
Don Gaynor Offline
Veteran

Registered: 12/10/03
Posts: 7437
Loc: Oklahoma, USA
A hardy welcome from Oklahoma, a Southern Province. You are joining the best Customer Support Team on the planet (possibly the universe. The jury is still out).

Donny

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#395595 - 02/11/17 02:37 PM [Off-Topic] Re: Welcome to the PG Team Deryk and Yutaro! [Re: Don Gaynor]
doctormidi Online   content
Enthusiast

Registered: 01/19/10
Posts: 76
Loc: Torino, ITALY
Welcome aboard, Deryk and Yutaro, and all the best for your new job!

Cheers from Italy!

Antonio
_________________________
I muri sono creature... scontrose

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#395616 - 02/11/17 05:24 PM [Off-Topic] Re: Welcome to the PG Team Deryk and Yutaro! [Re: Callie - PG Music]
Jim Fogle Offline
Veteran

Registered: 08/20/11
Posts: 2706
Loc: Winston-Salem, NC USA
Welcome Deryk and Yutaro,

You've joined a company that provides world class customer service, I hope you enjoy the experience.
_________________________
Jim Fogle
2017 BiaB (463) RB 2017(Build 7) UltraPlusPak
Music Creator 6 - Audacity
i3 laptop, 64bit Win 7, 8 GB ram, 480GB HDD
Music at: http://fogle622.wix.com/fogle622-audio-home

++ Saving My Sanity One Song At A Time ++

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#395695 - 02/12/17 06:46 AM [Off-Topic] Re: Welcome to the PG Team Deryk and Yutaro! [Re: Callie - PG Music]
Janice & Bud Offline
Veteran

Registered: 12/05/11
Posts: 4175
Loc: GA USA
Welcome to what I would think is a great gig!

J&B
_________________________
Never grow up...it's a trap!
All our songs feature BiaB
J&B YouTube Sampler
J&B SoundCloud Page
J&B Website

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#395861 - 02/13/17 05:48 AM [Off-Topic] Re: Welcome to the PG Team Deryk and Yutaro! [Re: Callie - PG Music]
Notes Norton Offline
Veteran

Registered: 07/06/00
Posts: 4009
Loc: Fort Pierce, Florida, U.S.A.
Welcome. I think you will find that the team you joined is one of the happiest and most professional you could have landed a job with.

Notes
_________________________
Bob "Notes" Norton smile Norton Music
http://www.nortonmusic.com

100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove
& Fake Disks for MIDI and/or RealTracks

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#395949 - 02/13/17 04:53 PM [Off-Topic] Re: Welcome to the PG Team Deryk and Yutaro! [Re: Callie - PG Music]
rharv Offline
Veteran

Registered: 05/30/00
Posts: 18075
Loc: Marysville, Mi. USA
Anyone else notice it's been 3 or 4 days and they have yet to say 'hi'?

Are they still in the training/orientation or?

Throw them in here, we're not so bad.
smile

Welcome, Deryk and Yutaro
_________________________
Make your sound your own!

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#396015 - 02/14/17 07:07 AM [Off-Topic] Re: Welcome to the PG Team Deryk and Yutaro! [Re: Callie - PG Music]
jford Offline
Veteran

Registered: 12/20/00
Posts: 9027
Loc: Pensacola, Florida
Yes, we need to see their forum avatars.
_________________________
John

PC: Win10Pro-64
Laptop: Win7Pro-64
Both: 8GB RAM + Dual 7200RPM Drives + FastTrack Pro
S/W: BB/RB2017/Sonar/Reaper/Notion/Finale
Noteworthy Composer/Kontakt Ultimate/Casio Kbds
Halion/Garritan/IK Multimedia
Web: http://www.sus4chord.com

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#396092 - 02/14/17 05:09 PM [Off-Topic] Re: Welcome to the PG Team Deryk and Yutaro! [Re: Callie - PG Music]
rharv Offline
Veteran

Registered: 05/30/00
Posts: 18075
Loc: Marysville, Mi. USA
Now you put added pressure on them frown
(I thought I probably added enough)
_________________________
Make your sound your own!

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PG Music News
Band-in-a-Box® Version 2017 for Windows Build 463 Available!

Band-in-a-Box® 2017 for Windows customers can install the latest patch update (Build 463) here: www.pgmusic.com/support_windowsupdates.htm#463

Summary of changes for Version 2017 Build 463:
Added: In the PDF manual, clicking on the Bookmarks navigation pane, Table of Contents, or Index will jump to the corresponding page. (Note: To use the navigational elements, you need to open the PDF manual in Adobe Reader.)
Fixed: When associating file types with Band-in-a-Box, the user would get the success message "File types are now registered for songs..." when the process failed.
Fixed: When unassociating file types with Band-in-a-Box, the user would get the success message "File types are now NOT registered for songs..." when the process failed.
Fixed: If opening a Band-in-a-Box song from Windows explorer, and specifically choosing the "Open" command instead of "Play", playback would start anyway.
Fixed: Band-in-a-Box might ask to associate file in Windows Explorer even if they are already set.
Fixed: Right-clicking on a Band-in-a-Box song in explorer and selecting play would not open the song.
Fixed: Associating file types only works if the exe is named "bbw.exe".
Fixed: Various Conductor hot keys were not working.
Fixed: Some number-pad keys were not working in the song memo.
Fixed: Toggling Loop Section with the 1 key would not display a message.
Fixed: With factory settings, it appears as if "Microsoft GS Wavetable Synth" is selected in the MIDI driver setup dialog even though it is not. The user might click Cancel because it appears that the driver is already selected.
Fixed: When in the MIDI driver setup dialog, clicking on Audio Settings should connect/disconnect MIDI drivers. Eg. the user might be attempting to connect to ASIO4ALL, which often does not work with the Microsoft GS Wavetable MIDI driver.
Fixed: Some RealTracks Artist Bio's typos/omissions.

(note: This patch will update Band-in-a-Box® 2017 to Build 463 from any previous 2017 build.)

Video - Tony Lee Glenn's Final Version - Relic

We recently shared a video submitted by Band-in-a-Box user Tony Lee Glenn that was his detailed explanation for exporting audio from Band-in-a-Box for use in an Adobe Audition. Want to see the final product? Check out this video: http://www.pgmusic.com/?vid=EUicsf2lyyc

Great Job Tony!

The Band-in-a-Box® 2017 for Mac New Features Video

Learn more about all the new Band-in-a-Box® 2017 for Mac version with this video: www.pgmusic.com/?vid=iT9tXELeayM

Read more about all the new features in Band-in-a-Box® 2017 for Mac at http://www.pgmusic.com/bbmac.new.htm

Band-in-a-Box® 2017 for Mac Special - Up to 50% Off for a Limited Time!

Just released: Band-in-a-Box® 2017 for Mac with over 80 new features, 202 New RealTracks, and more!

To celebrate, we are slashing upgrade prices for a limited time! Until May 31, 2017 you can save up to 50% when you purchase your Band-in-a-Box® 2017 for Mac Upgrade!

View all the purchase options for Band-in-a-Box® 2017 for Mac at www.pgmusic.com/bbmac.packages.htm.

A summary of our special upgrade prices:
Band-in-a-Box® Pro:
Upgrade from Version 2016: $59 (reg: $69)
Upgrade from Version 2015 or earlier or crossgrade from Windows: $69 (reg: $79)
Special 2017 Program Update from 2016: $49
**Requires Version 2016. Includes version 2017 program updates only. (No other Add-ons or Bonus PAK) **available for a limited time!**

Band-in-a-Box® MegaPAK:
Upgrade from Version 2016: $89 (reg: $149)
Upgrade from Version 2015 or earlier or crossgrade from Windows: $99 (reg: $159)

Band-in-a-Box® PlusPAK:
Upgrade from Version 2016: $99 (reg: $129)
(The PlusPAK is designed to upgrade 2016 UltraPlusPAK & EverythingPAK users who are downloading their upgrade or do not want to purchase a new hard drive)

Band-in-a-Box® UltraPlusPAK:
Upgrade from Version 2016: $149 (reg: $279)
Upgrade from Version 2015 or earlier or crossgrade from Windows: $169 (reg: $299)

Band-in-a-Box® EverythingPAK:
Upgrade from Version 2016: $169 (reg: $379)
Upgrade from Version 2015 or earlier or crossgrade from Windows: $189 (reg: $399)

Band-in-a-Box® Audiophile Edition:
Upgrade from 2016 Audiophile Edition: $199 **available for a limited time!**

Learn more about the new features available in Band-in-a-Box® 2017 for Mac: www.pgmusic.com/bbmac.new.htm.

Picture - RealTracks Artists Oliver Gannon and Neil Swainson Perform!

A member of our PG Team snapped this great photo of RealTracks Artists Oliver Gannon and Neil Swainson as they shared the stage with Tony Genge and Kelby MacNayr this past Sunday for a great show put on at Hermann's Jazz Club in Victoria, BC!

Click here to take a peak!
[from L to R: Tony Genge (piano), Oliver Gannon (guitar), Neil Swainson (bass), and Kelby MacNayr (drums)]

Learn more about all of the RealTracks Artists when you visit www.pgmusic.com/realtracks.artists.php.

Band-in-a-Box® 2017 for Mac Video - Everything You Need to Know in Under 6 Minutes*

Learn more about the new Band-in-a-Box® 2017 for Mac version when you check out our latest video: www.pgmusic.com/?vid=JO9RHH29uKU

In this video you'll see the new GUI, hear the new RealTracks & RealDrums features, 12-key Guitar RealTracks with Hi-Q Tab/Notation, UserTracks enhancements, Chord Sheet enhancements, and more!

A complete list of the new features added to Band-in-a-Box® 2017 for Mac can be viewed at www.pgmusic.com/bbmac.new.htm

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