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#396413 - 02/17/17 07:53 AM [Off-Topic] PG Music Inc. - Update Hours of Operation
Callie - PG Music Offline
PG Music Staff

Registered: 09/27/06
Posts: 903
Loc: Victoria, BC
Wondering when we're available by phone, the Live Help feature on our website, or here in the office?

We've recently updated our Hours of Operation:

Customer Service & Sales:
Monday - Friday: 6:00AM to 7:00PM PST (GMT -8)
Saturday: 7:00AM to 6:00PM PST (GMT -8)
Sunday & Holidays: 8:00AM to 4:00PM PST (GMT -8)

Contact info:
Tel: 1-800-268-6272 or 1-888-PGMUSIC (Within USA and Canada)
Tel: + 800-4746-8742 (Outside USA and Canada where International Freephone service is available)
sales@pgmusic.com

Technical Support:
Monday - Friday: 10:00AM to 5:00PM PST (GMT -8)

Contact info:
Tel: 1-866-983-2474 or 250-475-2708
support@pgmusic.com

Additional contact information for PG Music Inc. is available at www.pgmusic.com/contact.htm.
_________________________
Callie
Marketing Representative
PG Music Inc.

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#396561 - 02/18/17 04:22 AM [Off-Topic] Re: PG Music Inc. - Update Hours of Operation [Re: Callie - PG Music]
Guitarhacker Offline
Veteran

Registered: 04/03/09
Posts: 4732
Very cool....

that makes for great hours for us over here on the east coast of the lower 48
_________________________
You can find my music at:
www.herbhartley.com

Add nothing that adds nothing to the music

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PG Music News
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Now available - detail video demonistrations of the RealTracks & RealDrums included in the Country, Rock-Pop, and Jazz RealPAKs Volume 13 (released with Band-in-a-Box® 2017 for Windows).

RealPAK: Country Volume 13
RealPAK: Rock-Pop Volume 13
RealPAK: Jazz Volume 13

Learn more about all the RealPAKs when you visit www.pgmusic.com/bbwin.realtracks.htm

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Wow - searching "Band-in-a-Box" on YouTube brings up a huge number of videos! Like this one... it sounds GREAT! www.pgmusic.com/?vid=sWFp1ZnTxT0.

Good thing we have our I just heard Band-in-a-Box on YouTube forum to share these videos! If you've found a YouTube video that uses Band-in-a-Box you can share it too!

Band-in-a-Box® 2017 in Italiano!

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Joanne's instructions are easy to follow along with - click here to read the blog post.

Band-in-a-Box® 2016 for Mac Patch Update 152 Available!

Band-in-a-Box® 2016 for Mac users can download this free patch update here.

Included in the update:
Fixed: Audio could not be pasted beyond the end of the existing audio data.
Fixed: Audio importing would fail.
Improved: If making a tempo map after using the Audio Chord Wizard, and the current style has a different time signature, you will be asked to choose a different style. If possible, you can choose to keep the current style, but the time signature of each bar will be set for you.
Fixed: Automatic updates were not working.
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Fixed: The Expand!2 plugin would cause all menus in Band-in-a-Box to stop responding.
Changed: The new hot key for opening the Record MIDI dialog has been changed to control+R.
Fixed: The "Piano, Acoustic, Bright Grand Sforzando" patch was missing from the Hi-Q list.
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Fixed: "Could not load Hi-Q patch." would show if trying to load the "Organ, Electric, Jazz Sforzando" patch.
Fixed: Clicking on the Guitar window would show notes on the Melody mixer piano instead of the Thru mixer piano.
Fixed: VST plugins that have been uninstalled should not appear in the plugin list.
Improved: Plugins can be chosen by double-clicking on them in the list, instead of having to hit [Return] or clicking [OK].
Fixed: In the Japanese version, when opening the Email dialog, you would be asked to save the song even though it was already saved.
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Fixed: In the Japanese version, a song with an audio track would not give the option to attach the audio file.

RealBand 2017 Patch Update (Build 4) Available!

RealBand 2017 Users can download this free patch update here.

Included in the update:
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Fixed - Spurious warning about rebuilding style picker when not needed has been removed.
Fixed - FX button now correctly turns blue if MIDI track is actually using a VSTi or DXi synth.
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Band-in-a-Box® 2017 for Windows Patch Update 459 Available!

Band-in-a-Box® 2017 for Windows users can download this free patch update here.

Included in the update:
Fixed: Audio Edit window was not displaying lines for audio stretching features (bug introduced in build 458).
Fixed: Clicking on the Mixer piano (Thru track) does not display notes on the Guitar or Big Piano windows.
Fixed: The select bar dialog would conflict with keyboard input.
Fixed: Email Song dialog would not show options to attach Artist Performance Tracks if they were WMA files.
Fixed: Hitting the [\] key (forward slash) while in the notation window would crash Band-in-a-Box with the "Cannot focus a disabled or invisible window" error.
Fixed: Band-in-a-Box might crash on bootup with "Not enough timers available" error.
Fixed: The RealTracks picker might freeze if using a custom RealTracks folder location, and this folder does not exist (eg. an external hard drive is not connected, or re-connected with a different drive letter).
Fixed: If using Windows 10, holding down the mouse anywhere in the chord sheet window and scrolling the mouse wheel would cause Band-in-a-Box to immediately crash.
Fixed: When saving MusicXML files, slurs would be rejected by other programs that opened the files.
Fixed: After performing a drag and drop, the previous state of soloed tracks was not restored.
Fixed: Drag and drop of audio track would render Bass track instead.
Fixed: When using multiple monitors, some popup windows would be forced onto the primary monitor (eg. changing song title, changing track label).
Fixed: When using multiple monitors, Band-in-a-Box would not properly open to the previous size, position, and maximized state.
Fixed: Previewing chords in the chord sheet (Shift+Enter) or using the chord builder would eventually stop playing all the notes in the chord if using the "always on" setting for the audio driver (MME or ASIO).
Fixed: Splash screen was missing if running program in any language other than English.
Improved: Shots and Holds for Direct Input RealTracks can be assigned unique Holds library numbers, and unique decibel offsets.
Fixed: If using a 3/4 style, Band-in-a-Box would switch to the ZZJAZZ style (4/4) when launching the Audio Chord Wizard. This would cause an incorrect tempo map to be made afterwards.
Improved: If making a tempo map after using the Audio Chord Wizard, and the current style has a different time signature, you will be asked to choose a different style. If possible, you can choose to keep the current style, but the time signature of each bar will be set for you.
Fixed: Automatic updates were sometimes not working
Fixed: Rendered WAV files would not be acidized if the option to normalize was enabled.
Added: Drums name is more descriptive in the drums panel of the mixer, e.g. saying "snare and high hat"instead of "snhh"

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