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#443976 - 12/10/17 07:54 AM [Off-Topic] Win 10 Updates - Breaking Audio Drivers
MusicStudent Offline
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Registered: 12/08/02
Posts: 5524
Loc: Chicago
Anyone else seeing this? My MOTU Audio Express has been going nuts on me in the past days. Thought I had fixed it, but this morning no joy at all. Reinstalling the old drivers and thinks are looking differenct in the Sounds Control Panel. There are simply not enough hours in the day to troubleshoot computers mad

Anyone else?

EDIT
OK, 30 minutes of my time I will never get back. Full driver uninstall - reboot (don't forget to do that) than full driver reinstall. All is good now! Except now I need to go get a cup of coffee... crazy


Edited by MusicStudent (12/10/17 08:11 AM)
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#443986 - 12/10/17 09:25 AM [Off-Topic] Re: Win 10 Updates - Breaking Audio Drivers [Re: MusicStudent]
sslechta Offline
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Registered: 12/27/13
Posts: 1247
Loc: St. Louis, MO. USA
Yes, lots of Windows patching during the past month. I'll be reinstalling my Focusrite drivers soon as I'm doing my once-every-2-years PC reimage. I like to clean the bloat-ware and wasted disk space by simply wiping my drives and starting over. Of course, pertinent files are backed up to my external USB drive. Yes, I'm a computer geek and I actually like to do this, don't judge.... smile
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Steve

BIAB/RB 2018, Pro Tools 2018, Korg N5, Proteus F/X, JBL LSR 4328 Powered Monitors, AKG/Shure Mics.
PC: 1 TB SSD, 2 TB HD, 128 GB Memory

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#443988 - 12/10/17 09:41 AM [Off-Topic] Re: Win 10 Updates - Breaking Audio Drivers [Re: sslechta]
eddie1261 Offline
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Registered: 04/08/11
Posts: 4390
Steve, have you gone to solid state drives yet? I did a job for a guy last month and out a SSD in as his boot drive and OMG! From power button to ready is like 5 seconds. I am behind the times on my reading and research because I retired and don't work in the IT field anymore, but back when I worked SSDs were limited to 50,000 write cycles. Apparently that has been improved upon.I might actually do it now. Like you, my storage is on other drives. I would do my music computer first and install only Windows and PG on the primary drive. As it is, all my songs are on a 10,000 rpm 2tb internal drive. And that is on a Dell with an i7 and 64gb of RAM. I just can't forget how fast that PC I loaded was up and running on power up. In the RV my PCs won't run 24/7 like they do at home. All of that will be running on the solar power and I can't waste the amps. Your drone footage makes me REALLY want to have one for sightseeing footage, but then I remember my RC car and how I couldn't control it. I am pretty sure my drone would end up in the Gulf of Mexico or at the bottom of the Grand Canyon somewhere.
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#443989 - 12/10/17 09:50 AM [Off-Topic] Re: Win 10 Updates - Breaking Audio Drivers [Re: MusicStudent]
MusicStudent Offline
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Registered: 12/08/02
Posts: 5524
Loc: Chicago
Steve
I suspect I was once like you. grin

I have been the computer geek in the family since the early days of the PC. I too liked to do this putzin. If I bought something new and it worked out of the box, I was disappointed that I didn't have to spend hours tweaking and fixing. But that was then and this is now. All that time spent and nothing to show for it. It is just "time consuming". crazy

Having said that, I sit here on my new Dell XPS i7 which will soon be my new Music DAW replacing my similar model which is ~10 years old. For the past week I have been going back on forth with Dell with a video problem - installed new drivers and two new bios updates - no joy. Finally last night I got them to agree that they will send a replacement. I just didn't want to troubleshoot a brand new $1000 machine. But then this morning my geek side took over and I swapped out the HDMI cable and I think it is fixed! This HDMI cable worked fine on other devices but apparently didn't like the dell video card.

So this morning I fixed the video in my new dell and the audio in my old dell. So why do I feel like it was all a waste of my time? crazy
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#443991 - 12/10/17 10:02 AM [Off-Topic] Re: Win 10 Updates - Breaking Audio Drivers [Re: eddie1261]
sslechta Offline
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Registered: 12/27/13
Posts: 1247
Loc: St. Louis, MO. USA
Originally Posted By: eddie1261
Steve, have you gone to solid state drives yet?

Your drone footage makes me REALLY want to have one for sightseeing footage, but then I remember my RC car and how I couldn't control it. I am pretty sure my drone would end up in the Gulf of Mexico or at the bottom of the Grand Canyon somewhere.



Hey Eddie, check my signature.... Yup, SSD for my C:\ drive and OS. I use my D:\ HDD for data storage. I also have a smaller E:\ SSD for recording/mixing projects.

Nice on the drone comment. I rarely fly mine. For the most part I program the courses it flies. Less chance for idiot crashing on my part. smile
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Steve

BIAB/RB 2018, Pro Tools 2018, Korg N5, Proteus F/X, JBL LSR 4328 Powered Monitors, AKG/Shure Mics.
PC: 1 TB SSD, 2 TB HD, 128 GB Memory

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#443994 - 12/10/17 10:16 AM [Off-Topic] Re: Win 10 Updates - Breaking Audio Drivers [Re: MusicStudent]
sslechta Offline
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Registered: 12/27/13
Posts: 1247
Loc: St. Louis, MO. USA
Originally Posted By: MusicStudent
I suspect I was once like you. grin

All that time spent and nothing to show for it. It is just "time consuming". crazy

So this morning I fixed the video in my new dell and the audio in my old dell. So why do I feel like it was all a waste of my time? crazy



What you have to show for it is the knowledge, that you can do it! smile

And as far as time consuming, yup! I'm on vacation from the office for the remainder of the year so this is the perfect time waster. Hehe

I use this guy's Windows 10 tweaks when I start a new install. Been following him since Win 8.1:

TweakHound - Computer stuff...
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Steve

BIAB/RB 2018, Pro Tools 2018, Korg N5, Proteus F/X, JBL LSR 4328 Powered Monitors, AKG/Shure Mics.
PC: 1 TB SSD, 2 TB HD, 128 GB Memory

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#444000 - 12/10/17 11:04 AM [Off-Topic] Re: Win 10 Updates - Breaking Audio Drivers [Re: sslechta]
Don Gaynor Offline
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Registered: 12/10/03
Posts: 7947
Loc: Oklahoma, USA
Suddenly, I'm experiencing distortion in audio. I haven't changed anything. Could this be a result of a Windows 10 update? How do I check?

Donny

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#444008 - 12/10/17 11:40 AM [Off-Topic] Re: Win 10 Updates - Breaking Audio Drivers [Re: MusicStudent]
sslechta Offline
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Registered: 12/27/13
Posts: 1247
Loc: St. Louis, MO. USA
Hey Donny,

The last two updates are related to the issue. Check here:

Windows Settings - (Windows key + "I")-->Update & Security-->Update History

2017-11 Update for Windows 10 Version 1703 for x64-based Systems (KB4049011)
2017-11 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4048954)

Those updates were applied on my machines toward the end of November. You may want to see if the install date on those was about the same time as your issue started.

You might need to reinstall your audio drivers at that point.


Edited by sslechta (12/10/17 11:40 AM)
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Steve

BIAB/RB 2018, Pro Tools 2018, Korg N5, Proteus F/X, JBL LSR 4328 Powered Monitors, AKG/Shure Mics.
PC: 1 TB SSD, 2 TB HD, 128 GB Memory

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#444038 - 12/10/17 01:35 PM [Off-Topic] Re: Win 10 Updates - Breaking Audio Drivers [Re: sslechta]
Don Gaynor Offline
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Registered: 12/10/03
Posts: 7947
Loc: Oklahoma, USA
Originally Posted By: sslechta
Hey Donny,

The last two updates are related to the issue. Check here:

Windows Settings - (Windows key + "I")-->Update & Security-->Update History

2017-11 Update for Windows 10 Version 1703 for x64-based Systems (KB4049011)
2017-11 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4048954)

Those updates were applied on my machines toward the end of November. You may want to see if the install date on those was about the same time as your issue started.

You might need to reinstall your audio drivers at that point.


Thanks, Steve.

I discovered that Adobe Flash Player was corrupted so I updated it. The distortion is gone but I find that I need much more volume to bring the music up to a comfortable level. I had been listening at 10-15% and now need 40-50%.

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#444056 - 12/10/17 02:06 PM [Off-Topic] Re: Win 10 Updates - Breaking Audio Drivers [Re: MusicStudent]
sslechta Offline
Expert

Registered: 12/27/13
Posts: 1247
Loc: St. Louis, MO. USA
There's usually more than one place on your PC to adjust volume. The Windows volume control and the audio interface volume control. One of those may have changed.
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Steve

BIAB/RB 2018, Pro Tools 2018, Korg N5, Proteus F/X, JBL LSR 4328 Powered Monitors, AKG/Shure Mics.
PC: 1 TB SSD, 2 TB HD, 128 GB Memory

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#444086 - 12/10/17 03:56 PM [Off-Topic] Re: Win 10 Updates - Breaking Audio Drivers [Re: sslechta]
Don Gaynor Offline
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Registered: 12/10/03
Posts: 7947
Loc: Oklahoma, USA
Steve,

That is set at 50% Is there a deeper control that's eluding me?

Donny

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#444092 - 12/10/17 04:45 PM [Off-Topic] Re: Win 10 Updates - Breaking Audio Drivers [Re: MusicStudent]
sslechta Offline
Expert

Registered: 12/27/13
Posts: 1247
Loc: St. Louis, MO. USA
Windows volume control is the little speaker icon in the lower right near the clock. If you're listening to music in Media Monkey, for example, it also has a volume control.
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Steve

BIAB/RB 2018, Pro Tools 2018, Korg N5, Proteus F/X, JBL LSR 4328 Powered Monitors, AKG/Shure Mics.
PC: 1 TB SSD, 2 TB HD, 128 GB Memory

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#444095 - 12/10/17 05:08 PM [Off-Topic] Re: Win 10 Updates - Breaking Audio Drivers [Re: sslechta]
Don Gaynor Offline
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Registered: 12/10/03
Posts: 7947
Loc: Oklahoma, USA
I was aware of that one. I'm at 50% now. Thanks, Steve.

Donny

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#444221 - 12/11/17 08:20 AM [Off-Topic] Re: Win 10 Updates - Breaking Audio Drivers [Re: MusicStudent]
jford Offline
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Registered: 12/20/00
Posts: 10627
Loc: Pensacola, Florida
Quote:
All is good now! Except now I need to go get a cup of coffee...


Your mistake was not starting with the coffee. smile
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#444240 - 12/11/17 09:09 AM [Off-Topic] Re: Win 10 Updates - Breaking Audio Drivers [Re: MusicStudent]
Matt Finley Offline
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Registered: 07/12/00
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That's self-help FAQ #1.

Good one, John.
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#445406 - 12/15/17 06:09 PM [Off-Topic] Re: Win 10 Updates - Breaking Audio Drivers [Re: Matt Finley]
Teunis Offline
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Registered: 12/20/16
Posts: 255
Loc: Gold Coast, Queensland, Austra...
I use external sound cards on my machines. What I have found is you need them plugged in when doing updates even more importantly when upgrading say from 1703 to 1709. Similarly with printers. I have found drivers can go belly up when devices aren't available when doing updates.

For what it is worth

Tony
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#445412 - 12/15/17 07:57 PM [Off-Topic] Re: Win 10 Updates - Breaking Audio Drivers [Re: MusicStudent]
Matt Finley Offline
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That’s a very good tip. Thanks, Tony.
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#447425 - 12/27/17 06:39 AM [Off-Topic] Re: Win 10 Updates - Breaking Audio Drivers [Re: MusicStudent]
jford Offline
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Registered: 12/20/00
Posts: 10627
Loc: Pensacola, Florida
Well, it didn't break my Audio Drivers, but just this morning, I got a Windows 10 Creators update that took about an hour to apply. I noticed after it finished that I now have a Windows.old folder coming in at about 42GB (which I can remove once I double check everything works).

Something to watch out for if you are running low on disk space before applying an major update.
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John

HP Win10Pro-64, 8GB
ASUS Win10Pro-64, 16GB
HP Win7Pro-64, 8GB

H/W-Behringer U-Phoria UMC404HD, Casio Kbds
S/W-BB/RB2018/Sonar/Reaper/Studio One/Samplitude/MixBus/Notion/Finale/Noteworthy/NI Komplete/Halion/Garritan/IK
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#447469 - 12/27/17 08:39 AM [Off-Topic] Re: Win 10 Updates - Breaking Audio Drivers [Re: MusicStudent]
sslechta Offline
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Registered: 12/27/13
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Loc: St. Louis, MO. USA
That's interesting John. I said almost the same thing in the Help! Tech S.O.S (Off topic) forum a couple of weeks ago:

Possible scam - windows update notification

Nice to know M$ is consistent with their destruction of our systems. smile

The Disk Cleanup with Clean System Files checked did the trick on removing the Windows.Old directory as well. It looks like it had made backups of Program Files and Program Files (x86) in that folder causing a lot of that space usage.

I had no issues with my system since removing that folder.
_________________________


Steve

BIAB/RB 2018, Pro Tools 2018, Korg N5, Proteus F/X, JBL LSR 4328 Powered Monitors, AKG/Shure Mics.
PC: 1 TB SSD, 2 TB HD, 128 GB Memory

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#447472 - 12/27/17 08:48 AM [Off-Topic] Re: Win 10 Updates - Breaking Audio Drivers [Re: MusicStudent]
jford Offline
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Registered: 12/20/00
Posts: 10627
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Yep, I've removed Windows.old before (using Disk Cleanup); was just surprised at how big the folder was, though. Luckily my hard drive had sufficient space.
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John

HP Win10Pro-64, 8GB
ASUS Win10Pro-64, 16GB
HP Win7Pro-64, 8GB

H/W-Behringer U-Phoria UMC404HD, Casio Kbds
S/W-BB/RB2018/Sonar/Reaper/Studio One/Samplitude/MixBus/Notion/Finale/Noteworthy/NI Komplete/Halion/Garritan/IK
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