Registering and authenticating are two different things. Registering your serial number with PGMusic ensures that your online account has access to the downloadable version of the files and records that you purchased the software.
Authenticating/authorizing is the process whereby you ensure your computer is legally running BIAB (or RealBand - you have to do it for both programs, even though it's the same serial number). You get to authorize the software on up to three computers.
If you actually previously authorized your software and it appears that it didn't take, I would close BIAB and then run it "as administrator" (you can right click on the desktop icon and select "run as administrator". to ensure it writes the correct information to your computer. Failing that, I would contact PGMusic support to see if they can help you.
John
Laptop-HP Omen I7 Win11Pro 32GB 2x2TB, 1x4TB SSD Desktop-ASUS-I7 Win10Pro 32GB 2x1.5TB, 2x2TB, 1x4TB SATA
When you purchased your product you either received the software as a downloadable files or on hard media like CDs, DVDs, USB hard drive or on a USB memory stick. Whichever way you received the software a serial number was given. Downloadable files are always available on your account page. The account page will include files for all your purchases since 2014 and the serial numbers issued with each program purchase. Hard copy the serial number is typically on a CD or DVD sleeve or on a card packed with the hard drive or USB memory stick.
For Band-in-a-Box 2018 press the Help menu button at the top of the screen and the last selection is "Activate Band-in-a-Box (Serial Number required) ...". The procedure is the same for RealBand, only the program name is changed. A window opens to enter the serial number or you will receive a message saying the program is already activated.
Jim, I appreciate your help, but I understand that process, and have done it. My question is you said there’s a difference between “authentication” and registering the product. I don’t see anything about authentication, and I have registered the product. Guess, I’ll contact support.
"Registering" means that you have logged in into your PG Music sales account and have entered your serial number in the "My Products" section that's found in the user area of the website. (see the top image below)
"Authorization" or "Activation" means that you've successfully applied the 'activating' process found under 'Help'. (see the lower image below)
Inasmuch as I understand PG Music's system, and I'm simply a user like you, REGISTRATION is a prerequisite for accessing downloads. ACTIVATION, on the other hand, is a prerequisite for running the program past the 30-day trial period.
From reading your posts, it sounds like you might have completed the second process but not the first.
Be sure to click on "Activate Band-in-a-Box" to double check. It will tell you if you are actually activated, if you already did it, or it will ask for your serial number if it isn't activated.
Also, the account information is accessible from the main PGMusic web site (http://www.pgmusic.com), not from the forum site. I suspect you created the account when you purchased BIAB, so those credentials can be used to access it (or if not, you can create your account). After you log in, if you click on "My Account", you will see your purchased products. If they are not there, you can enter you serial number (to register it) and then they will show up.
John
Laptop-HP Omen I7 Win11Pro 32GB 2x2TB, 1x4TB SSD Desktop-ASUS-I7 Win10Pro 32GB 2x1.5TB, 2x2TB, 1x4TB SATA
When you startup BIAB, right-click on the startup shortcut and select "Run as administrator". (This is needed to successfully use all the features that the program offers. Maybe the problem you're experiencing is related to this.)
To set the "Run as administrator" option permanently...
1. Right-click on the shortcut
2. Select "Properties"
3. Activate the "Run as admin" option that's found under the 'Compatibility' tab.
I run both BIAB and RB in Administrator Mode.
Lastly, any of the files that you are wanting to download with Download Manager can be manually retrieved (individually) from the "My Products" are of your sales account once the software is registered.
Add updated printing options, enhanced tracks settings, smoother use of MGU and SGU (BB files) within PowerTracks, and more with the latest PowerTracks Pro Audio 2024 update!
Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.
Did you know... not only can you download your Band-in-a-Box® Pro, MegaPAK, or PlusPAK purchase - you can also choose to add a flash drive backup copy with the installation files for only $15? It even comes with a Band-in-a-Box® keychain!
For the larger Band-in-a-Box® packages (UltraPAK, UltraPAK+, Audiophile Edition), the hard drive backup copy is available for only $25. This will include a preinstalled and ready to use program, along with your installation files.
Backup copies are offered during the checkout process on our website.
Already purchased your e-delivery version, and now you wish you had a backup copy? It's not too late! If your purchase was for the current version of Band-in-a-Box®, you can still reach out to our team directly to place your backup copy order!
Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.
Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.
Update your Band-in-a-Box® 2024 for Windows® Today!
Update your Band-in-a-Box® 2024 for Windows for free with build 1111!
With this update, there's more control when saving images from the Print Preview window, we've added defaults to the MultiPicker for sorting and font size, updated printing options, updated RealTracks and other content, and addressed user-reported issues with the StylePicker, MIDI Soloists, key signature changes, and more!
A few excerpts:
"The Tracks view is possibly the single most powerful addition in 2024 and opens up a new way to edit and generate accompaniments. Combined with the new MultiPicker Library Window, it makes BIAB nearly perfect as an 'intelligent' composer/arranger program."
"MIDI SuperTracks partial generation showing six variations – each time the section is generated it can be instantly auditioned, re-generated or backed out to a previous generation – and you can do this with any track type. This is MAJOR! This takes musical experimentation and honing an arrangement to a new level, and faster than ever."
"Band in a Box continues to be an expansive musical tool-set for both novice and experienced musicians to experiment, compose, arrange and mix songs, as well as an extensive educational resource. It is huge, with hundreds of functions, more than any one person is likely to ever use. Yet, so is any DAW that I have used. BIAB can do some things that no DAW does, and this year BIAB has more DAW-like functions than ever."
Convenient Ways to Listen to Band-in-a-Box® Songs Created by Program Users!
The User Showcase Forum is an excellent place to share your Band-in-a-Box® songs and listen to songs other program users are creating!
There are other places you can listen to these songs too! Visit our User Showcase page to sort by genre, artist (forum name), song title, and date - each listing will direct you to the forum post for that song.
If you'd rather listen to these songs in one place, head to our Band-in-a-Box® Radio, where you'll have the option to select the genre playlist for your listening pleasure. This page has SoundCloud built in, so it won't redirect you. We've also added the link to the Artists SoundCloud page here, and a link to their forum post.
We hope you find some inspiration from this amazing collection of User Showcase Songs!
Our User Showcase Forum receives more than 50 posts per day, with people sharing their Band-in-a-Box songs and providing feedback for other songs posted.
One of our representatives will be happy to help you over the phone. Our hours of operation are from
6:00AM to 6:00PM PST (GMT -8) Monday thru Friday, and 8:00AM to 4:00PM PST Saturday. We are closed Sunday. You can also send us your questions via email.
One of our representatives will be happy to help you on our Live Chat or by email. Our hours of operation are from
6:00AM to 6:00PM PST (GMT -8) Monday thru Friday; 8:00AM to 4:00PM PST (GMT -8) Saturday; Closed Sunday.
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