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#454254 - 01/28/18 02:49 PM [Band-in-a-Box for Windows] Error Message At Start up 2018 Build 510
Danny C. Offline
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Registered: 03/18/04
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For a milli-second when the BIAB screen opens down in the right hand corner I get this Orange Block with some message, I say some message because it is so darn fast I can't even do a screenshot to ascertain what it says. After many attempts, I did manage to see where it is some kind of notices about setting (asio?) settings that match? Does this make any sense to anyone, and if it does any instructions as to where I make these setting changes?

I know not much info, but as I said the message is only visible for maybe hundreds of a second and I can read that fast, almost but not that fast.

Thanks for any and all insight.

Later,
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#454282 - 01/28/18 04:23 PM [Band-in-a-Box for Windows] Re: Error Message At Start up 2018 Build 510 [Re: Danny C.]
Matt Finley Offline
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I have my own info that clears quickly about loading piano sounds.? Anyway, I just pressed the PrtSc key to see it after pasting the clipboard into another program like Word. You should be able to catch your message that way.
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BIAB 2018 Win Audiophile; [& 2018 Mac Pro]. Software: Mixcraft, Adobe Audition, Ozone, Encore; Win 10 64 Pro. Hardware: custom i7, 16 Gb RAM; Roland Integra-7, Focusrite 18i20(2), TCE Finalizer, Behringer X-Touch, Adam sub & 6" monitors.

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#454301 - 01/28/18 05:55 PM [Band-in-a-Box for Windows] Re: Error Message At Start up 2018 Build 510 [Re: Danny C.]
VideoTrack Offline
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Danny,

In BiaB, also try Help > Utilities > Display Log Text File of Yellow/Green messages.

The message may be listed there.

Note that the latest messages will be at the top.
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#454311 - 01/28/18 07:38 PM [Band-in-a-Box for Windows] Re: Error Message At Start up 2018 Build 510 [Re: Matt Finley]
Danny C. Offline
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Registered: 03/18/04
Posts: 6464
Loc: South Louisiana
Originally Posted By: Matt Finley
I have my own info that clears quickly about loading piano sounds.? Anyway, I just pressed the PrtSc key to see it after pasting the clipboard into another program like Word. You should be able to catch your message that way.


Matt this puppy is so fast I can'f press the Prtsc fast enough, I am talking a milli second.

Thanks,
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Danny C.
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#454312 - 01/28/18 07:39 PM [Band-in-a-Box for Windows] Re: Error Message At Start up 2018 Build 510 [Re: VideoTrack]
Danny C. Offline
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Registered: 03/18/04
Posts: 6464
Loc: South Louisiana
Great idea, and thanks I am going there right now.

Later,
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#454314 - 01/28/18 07:49 PM [Band-in-a-Box for Windows] Re: Error Message At Start up 2018 Build 510 [Re: Danny C.]
Danny C. Offline
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Registered: 03/18/04
Posts: 6464
Loc: South Louisiana
Well a combination of both you guys advice got me to the point I can see the message and it says: Windows Audio Session Error: Input and output sample rates must match. Audio input (recording) will be disabled. The error number is -9997

Does this ring a bell? Now I do not record with BIAB but I would like to get those sample rates in line if they should be that way, ny ideas?

Thanks,
_________________________
Danny C.
www.dannycampo.com
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#454315 - 01/28/18 08:08 PM [Band-in-a-Box for Windows] Re: Error Message At Start up 2018 Build 510 [Re: Danny C.]
Matt Finley Offline
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Registered: 07/12/00
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Loc: Hudson Valley & Lake George NY
It does. It will go away if you change your BIAB audio driver from WAS back to ASIO or MME.

Or, you can track down all your sound card and DAW settings and make them all 16 bit / 44.1K
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BIAB 2018 Win Audiophile; [& 2018 Mac Pro]. Software: Mixcraft, Adobe Audition, Ozone, Encore; Win 10 64 Pro. Hardware: custom i7, 16 Gb RAM; Roland Integra-7, Focusrite 18i20(2), TCE Finalizer, Behringer X-Touch, Adam sub & 6" monitors.

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#454360 - 01/29/18 07:00 AM [Band-in-a-Box for Windows] Re: Error Message At Start up 2018 Build 510 [Re: Danny C.]
lambada Offline
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Registered: 12/18/06
Posts: 1137
Loc: Hong Kong
Danny, I had the same message. (See my thread. http://www.pgmusic.com/forums/ubbthreads.php?ubb=showflat&Number=454359#Post454359 ) I switched back from MME to WAP and my WAP settings are working ok now with no message, but I'm not sure what changed. It may just have been restarting the PC. Peculiar. As I said in my thread, all my settings were correct 44.1 etc etc.


Edited by lambada (01/29/18 07:04 AM)
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Windows 10 Home insider preview (Evaluation) Build 17083
BIAB 2018 (Build 510)
Intel(R) Core(TM), i3-4160, CPU @3.60 GHz RAM 16 GB, 64 Bit X64-based processor
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#454462 - 01/29/18 01:28 PM [Band-in-a-Box for Windows] Re: Error Message At Start up 2018 Build 510 [Re: Danny C.]
Danny C. Offline
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Registered: 03/18/04
Posts: 6464
Loc: South Louisiana
Thanks Neil and All,

Well I changed to MME and the error message went away but the track was so out of sync I figured I'd put up with the error message if it is a trade off for the track being in sync.

Thanks you all so very large!
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Danny C.
www.dannycampo.com
https://www.facebook.com/pages/Danny-Campo/379776252109306?skip_nax_wizard=true

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#454472 - 01/29/18 02:26 PM [Band-in-a-Box for Windows] Re: Error Message At Start up 2018 Build 510 [Re: Danny C.]
Matt Finley Offline
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Registered: 07/12/00
Posts: 17214
Loc: Hudson Valley & Lake George NY
Try ASIO. Also try switching back to WAS. I know, it makes no sense, but some here have reported success.
_________________________
BIAB 2018 Win Audiophile; [& 2018 Mac Pro]. Software: Mixcraft, Adobe Audition, Ozone, Encore; Win 10 64 Pro. Hardware: custom i7, 16 Gb RAM; Roland Integra-7, Focusrite 18i20(2), TCE Finalizer, Behringer X-Touch, Adam sub & 6" monitors.

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#454485 - 01/29/18 03:25 PM [Band-in-a-Box for Windows] Re: Error Message At Start up 2018 Build 510 [Re: Matt Finley]
Danny C. Offline
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Registered: 03/18/04
Posts: 6464
Loc: South Louisiana
Yes Matt that is what I did, like I said the error message turns about to be a small price to pay to get things back in-sync. LOL

Thanks again my friends!
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Danny C.
www.dannycampo.com
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#454912 - 01/31/18 11:33 AM [Band-in-a-Box for Windows] Re: Error Message At Start up 2018 Build 510 [Re: Danny C.]
Andrew - PG Music Offline
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Registered: 05/16/02
Posts: 3769
Loc: Victoria, BC
Quote:
Well a combination of both you guys advice got me to the point I can see the message and it says: Windows Audio Session Error: Input and output sample rates must match. Audio input (recording) will be disabled. The error number is -9997

Does this ring a bell? Now I do not record with BIAB but I would like to get those sample rates in line if they should be that way, ny ideas?


If you get this message, you are using WASAPI audio drivers. Go to Audio | Audio Drivers / Settings | [Audio Drivers]. The information in this dialog will show you the Sample Rate for the selected input and output devices. The orange message is saying that these do not match, and that they need to if you want to record audio. The sample rate is set in Windows. The [Windows control panel] button is a shortcut to the Windows audio devices settings.
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Andrew
PG Music Inc.

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#456339 - 02/07/18 05:06 PM [Band-in-a-Box for Windows] Re: Error Message At Start up 2018 Build 510 [Re: Andrew - PG Music]
Danny C. Offline
Veteran

Registered: 03/18/04
Posts: 6464
Loc: South Louisiana
Thanks Andrew, I will try that tomorrow and let you know the results.

Sorry been away from the forum for a few days.

Thanks again,
_________________________
Danny C.
www.dannycampo.com
https://www.facebook.com/pages/Danny-Campo/379776252109306?skip_nax_wizard=true

The More You Drink The Better I Sound

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#456897 - 02/10/18 11:06 PM [Band-in-a-Box for Windows] Re: Error Message At Start up 2018 Build 510 [Re: Andrew - PG Music]
Danny C. Offline
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Registered: 03/18/04
Posts: 6464
Loc: South Louisiana
That handled it Andrew. I set them both on 48000.

Thanks,
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Danny C.
www.dannycampo.com
https://www.facebook.com/pages/Danny-Campo/379776252109306?skip_nax_wizard=true

The More You Drink The Better I Sound

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