You need to be logged in to post on the forum
Topic Options
Index
#450596 - 01/12/18 05:56 AM [PowerTracks Pro Audio] Ok, this one really has me perplexed!
Bernier Offline
Journeyman

Registered: 12/01/06
Posts: 472
Loc: Wisconsin
A little while back I started to noticed while using headphones, tracks were dropping out and an overall decrease in volume in PT 2017. I noticed when I pulled the jack out slightly in my audio I/O device (Line 6 Pod Studio UX1 , where the headphones are plugged in) I could hear them again, but overall still decreased volume. I replaced all cables and the headphone cable. I also replaced my I/O device, thinking maybe the input jack for the headphones was wearing out. Same issue!
When I close PT, and listen to other music, everything is fine! That was yesterday. Today, launched PT and everything is fine!
Anybody out there have ANY idea what is going on?
Thanks as always, Bernie

Top
#450709 - 01/12/18 03:36 PM [PowerTracks Pro Audio] Re: Ok, this one really has me perplexed! [Re: Bernier]
rharv Offline
Veteran

Registered: 05/30/00
Posts: 18765
Loc: Marysville, Mi. USA
If it happens again, open the Mixer and look at 2 sliders.

One is labeled A1 in the bottom right section. Push it up, have a good signal going out here.
The other lies between the Tracks side of the Mixer and the AUX/MainOut side, It's a lonely slider, out there on it's own, I think it's even unlabeled.
Not sure why it is there, but it does affect the output.
_________________________
Make your sound your own!

Top
#450851 - 01/13/18 10:36 AM [PowerTracks Pro Audio] Re: Ok, this one really has me perplexed! [Re: Bernier]
Bernier Offline
Journeyman

Registered: 12/01/06
Posts: 472
Loc: Wisconsin
I think the unlabeled mixer you are talking about is the main that controls all the others at once, unless I'm looking in the wrong place.
Interestingly today, I had the sMe problems. Also, when I closed all of my apps and just opened a movie on the internet, same issue - extremely low volume!

Top
#450893 - 01/13/18 01:17 PM [PowerTracks Pro Audio] Re: Ok, this one really has me perplexed! [Re: Bernier]
rharv Offline
Veteran

Registered: 05/30/00
Posts: 18765
Loc: Marysville, Mi. USA
Originally Posted By: Bernier
Also, when I closed all of my apps and just opened a movie on the internet, same issue - extremely low volume!

Yeah, that sounds like it isn't a PT issue. More likely a Windows setting.
_________________________
Make your sound your own!

Top
#450906 - 01/13/18 02:01 PM [PowerTracks Pro Audio] Re: Ok, this one really has me perplexed! [Re: rharv]
Bernier Offline
Journeyman

Registered: 12/01/06
Posts: 472
Loc: Wisconsin
I have noticed when I am playing a PT file only certain tracks play. Also, when listening to music or movies, only part of the audio is present. Not sure where even to begin on this one. Any suggestions? Thanks!

Top
#450981 - 01/13/18 06:22 PM [PowerTracks Pro Audio] Re: Ok, this one really has me perplexed! [Re: Bernier]
Teunis Online   content
Apprentice

Registered: 12/20/16
Posts: 217
Loc: Gold Coast, Queensland, Austra...
There have been many discussions on issues with audio particularly after Windows updates. Have you looked at them? Maybe the answer is there. For example the post Re: Sound gone wonky since windows update. However to me what you describe almost sounds as if it is hardware and you a losing a channel.

Tony
_________________________
HP i7-4770 16GB 512G SSD, Win 10 Home,
Roland Quad Capture, M-Audio Oxygen, Maton CW80, Telecaster + more
BIAB 2018 (516) RB 2018 (5), CakeWalk by BandLab, Reaper, Audacity, Melodyne

Top
#451460 - 01/16/18 05:09 AM [PowerTracks Pro Audio] Re: Ok, this one really has me perplexed! [Re: Bernier]
Bernier Offline
Journeyman

Registered: 12/01/06
Posts: 472
Loc: Wisconsin
Last resort - totally restoring my system to factory image. The I'm going to reinstall everything for music step by step and see what happens.
It's a good thing my system is almost new and there is nothing on it but software for making music!

Top
#451541 - 01/16/18 12:17 PM [PowerTracks Pro Audio] Re: Ok, this one really has me perplexed! [Re: Bernier]
Bernier Offline
Journeyman

Registered: 12/01/06
Posts: 472
Loc: Wisconsin
Reimaged my system reloaded everything, all seems to be fine now. Not sure what the issue is, I just hope I never see it again!
Thanks all for your help!
Bernie

Top
#453769 - 01/26/18 05:56 AM [PowerTracks Pro Audio] Re: Ok, this one really has me perplexed! [Re: Bernier]
Bernier Offline
Journeyman

Registered: 12/01/06
Posts: 472
Loc: Wisconsin
The gremlin has returned after a couple days. Losing bass and overall volume. Did a system restore and no help. Talked to Dell and they think it may be a hardware problem. Shipping the CPU back to Dell. And the saga continues...

Top
#453778 - 01/26/18 06:59 AM [PowerTracks Pro Audio] Re: Ok, this one really has me perplexed! [Re: Bernier]
Jim Fogle Online   content
Veteran

Registered: 08/20/11
Posts: 3732
Loc: Winston-Salem, NC USA
Bernier,

Thanks for the continuing the updates. Most forum responses agree the issue is hardware related. So everyone is eager to know what Dell finds out.
_________________________
Jim Fogle
2018 BiaB (516) UltraPlusPak RB 2018 (Build 5)
Cakewalk by Bandlab - Sonar Home Studio - Cakewalk Music Creator 6 - Audacity
i3 laptop, 64bit Win 7, 8 GB ram, 480GB HDD
Music at: http://fogle622.wix.com/fogle622-audio-home

Top
#455170 - 02/01/18 02:59 PM [PowerTracks Pro Audio] Re: Ok, this one really has me perplexed! [Re: Bernier]
Bernier Offline
Journeyman

Registered: 12/01/06
Posts: 472
Loc: Wisconsin
Update - I tried my headphones with my iPad and had the same problem as my music PC so it is not the PC. I noticed when I jiggled the headphone end of the Jack the problem disappeared. This is what I have suspected from the beginning. I actually had my headphones and associated cable replaced, and had the same problem.. I think it is a design issue in the headphones. Since the headphone cable has a microphone built in the cable, I thought that might be the issue because the Jack for my audio I/O (Line 6 UX1) probably dos not utilize this. I normally plug my headphones into the UX1.
My PC is capable of Bluetooth and my headphones are also wireless Bluetooth capable.
When I look for audio devices in my PC it lists the Line 6 UX 1 as my sound card. Since UX1 is plugged into my PC via usb, now I am wondering if my playback will be routed through the UX1 sound card and delivered wirelessly to my headphones. That would eliminate the cable issue. Gonna give it a try.....

Top
#455335 - 02/02/18 04:23 PM [PowerTracks Pro Audio] Re: Ok, this one really has me perplexed! [Re: Bernier]
rharv Offline
Veteran

Registered: 05/30/00
Posts: 18765
Loc: Marysville, Mi. USA
Yeah, I'm guessing it might work, but not how you are thinking it does.

I think the signal will be routing from the computer to the headphones directly. At that point the UX1 is no longer in the signal path between PT and the headphones.
It then becomes a Windows routing issue.
_________________________
Make your sound your own!

Top
#464474 - 03/28/18 03:55 AM [PowerTracks Pro Audio] Re: Ok, this one really has me perplexed! [Re: Bernier]
Paj Offline
Apprentice

Registered: 01/16/06
Posts: 153
Headphone jacks are no longer all created equally. The fact that 3mm/eighth-inch headphone jacks have gradually become non-standard is one of the dirty little secrets of globalization and marketing focusing on cell phones rather than dedicated audio devices. Consumers more readily accept this crappy treatment than do professionals, which might explain why 1/4-inch jacks don't have nearly the same incompatibility issues.

Paj
8^)

Top
#464836 - 03/30/18 07:37 AM [PowerTracks Pro Audio] Re: Ok, this one really has me perplexed! [Re: Paj]
Bernier Offline
Journeyman

Registered: 12/01/06
Posts: 472
Loc: Wisconsin
Thanks for the response. I agree - it has shown itself to be a headphone jack issue.
Do you know where I can get a good replacement?
Thanks! Bernie

Top


PG Music News
RealTracks Artist Quinn Bachand - Hard at Work!

Check it out - this is happening NOW... Quinn Bachand's latest RealTracks recording session!

Image: http://www.pgmusic.com/gfx/Quinn_Session.jpeg

Listen to demos of Quinn's existing RealTracks at http://www.pgmusic.com/realtracks.artists.php?a=61&os=win&sortby=name

The Band-in-a-Box® 2018 PlusPAK Upgrade for Mac

Did you know....

If you are currently using a Band-in-a-Box® 2017 UltraPlusPAK or EverythingPAK and are wanting to upgrade to the new version, with the 202 new RealTracks that were just released, the PlusPAK upgrade is a great option! This is available on DVD, flash drive, or electronic delivery - simply install the content to your existing 2017 BB folder! Add the 49-PAK to your purchase, and you'll complete the RealTracks library with the 40 BONUS unreleased RealTracks!

This package is on sale for just $99 during our special (reg. $129): http://www.pgmusic.com/bbmac.packages.pluspak.htm.

Get to Know The Band-in-a-Box® 2018 49-PAK for Mac

Purchase Band-in-a-Box® 2018 for Mac during our special and you will receive a Free Bonus PAK which includes Video RealTracks Set 1: Pop Ballad Band, 10 MIDI SuperTracks, 7 Instrumental Studies, 40 AmpliTube Presets & 37 Associated bonus Styles, and 52 Loops for Band-in-a-Box!

Take it a step further and add a 49-PAK to your purchase for only $49! Add the 49-PAK to your Band-in-a-Box® for Mac purchase and you'll receive these GREAT Band-in-a-Box Add-ons:
Video RealTracks Set 2: Country TrainBeat Band
ALL 40 UNRELEASED Bonus RealTracks
22 MIDI SuperTracks
101 Instrumental Studies
Artist Performance Set 8: Traditional Songs Sung by Béatrix Méthé.

Get to Know The Band-in-a-Box® 2018 49-PAK: Video link - Band-in-a-Box® 2018 for Mac- 49-PAK Overview

Band-in-a-Box® Version 2018 Pro & MegaPAK RealCombos!

We've added MORE to the RealCombos included in the Pro & MegaPAK packages with the release of Band-in-a-Box® 2018 for Mac!

The Band-in-a-Box® 2018 Pro includes 300 RealTracks instruments in over 100 bands - that's 100+ more than previous years - listen to them here.

There are now over 500 RealTracks in 300 Bands in the Band-in-a-Box® 2018 MegaPAK! Take a look at all the RealTracks & RealDrums in the MegaPAK here.

To receive the new version with these new RealCombos, upgrade during our special for as little as $59! http://www.pgmusic.com/bbmac.packages.htm.

Get ALL the Regular RealTracks & RealDrums when you upgrade to an UltraPAK or Audiophile Edition!

Title Track Day, May 23, 2018!

Did you know... today is Title Track Day!

Which album do you think of on this special day? Better yet, have you created your own album and named it after a song?

Join the converation...

New! Video RealTracks for Band-in-a-Box® 2018 for Mac!

NEW with Band-in-a-Box® 2018 for Mac - Video RealTracks Sets!

Video RealTracks allow you to see the RealTracks artist playing that track - you can use them just like any other RealTrack, and you can generate a video which will display the musician playing your song exactly as you hear it. You can also include a chord sheet or notation in the video.

We've added Video RealTracks Set 1: Pop Ballad Band to our Free Bonus PAK included in Band-in-a-Box® 2018 for Mac packages during our release special (which ends May 31st!).
Video RealTracks Set 2: Country TrainBeat Band is included in the 2018 49-PAK, along with 40 Bonus UNRELEASED RealTracks, 22 MIDI SuperTracks, 101 Instrumental Studies, and Artist Performance Set 8: Traditional Songs Sung by Béatrix Méthé.

SPECIAL OFFER: During our Band-in-a-Box® 2018 for Mac release special, purchase our "Video RealTracks Set 3-6 Special Bundle Offer" to complete your purchase with the remaining Video RealTracks Sets for the low price of just $49! http://www.pgmusic.com/bbmac.videorealtracks.htm

Learn more about the new Video RealTracks and see them in action: http://www.pgmusic.com/?vid=fzkX6jO_hW4

Video - 202 NEW RealTracks for Band-in-a-Box® 2018 for Mac!

With the release of Band-in-a-Box® 2018 for Mac we also released 202 NEW RealTracks (in Sets 278-300)!

Listen to all the individual demos here: www.pgmusic.com/bbmac.202newrealtracks.htm, or watch our Band-in-a-Box® 2018 for Mac - 202 New RealTracks Overview Video: http://www.pgmusic.com/?vid=7ZrfGSqjaOU

Get all 202 new RealTracks when you purchase any Band-in-a-Box® 2018 UltraPAK, Audiophile Edition, or the PlusPAK upgrade - on sale until May 31st!

Forum Stats
27519 Members
50 Forums
51889 Topics
428762 Posts

Max Online: 2434 @ 11/14/17 12:37 AM
Newest Members
Dixiesatellite72, hhbailey, medblues, Terry V, The Captain

27519 Registered Users
Top Posters (30 Days)
Icelander 347
Noel96 155
Janice & Bud 150
zedd 133
David Snyder 133
JayO 111
rsdean 110
Scott C 99
floyd jane 98
Charlie Fogle 97
Today's Birthdays
cbkslo, Liana ALEXANDRA