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#460717 - 03/05/18 05:52 PM [Band-in-a-Box for Windows] RT not found (instrument )
Victoria Johnson Offline
Enthusiast

Registered: 06/19/11
Posts: 40
I have always used the Celtic SlowWaltz guitar for songs... I just updated to 2018 and that instrument does not show up now on the style. The folder under RT has that guitar ("1815") I re-loaded the download and everything but that one guitar shows up ... what am I missing? How do I get that to work?

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#460770 - 03/06/18 05:04 AM [Band-in-a-Box for Windows] Re: RT not found (instrument ) [Re: Victoria Johnson]
VideoTrack Offline
Veteran

Registered: 06/05/12
Posts: 8121
Loc: Melbourne, Australia
If you go to the RealTracks picker, enter 1815 in the filter, press Update, do you see the track there?
Also, try Rebuild and Fix?


Attachments
2018-03-07_00-04-49.jpg


_________________________

BIAB, RB 2018(Audiophile), Sonar Platinum, Izotope Prod. Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, KorgX3R, RodeNGT2, AM802mixer, NS40M Studio Monitors, Pioneer Active Mons, AKG K271 Studio H'phones

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#460799 - 03/06/18 07:04 AM [Band-in-a-Box for Windows] Re: RT not found (instrument ) [Re: VideoTrack]
Victoria Johnson Offline
Enthusiast

Registered: 06/19/11
Posts: 40
It does not show up anymore...

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#460806 - 03/06/18 07:20 AM [Band-in-a-Box for Windows] Re: RT not found (instrument ) [Re: VideoTrack]
Victoria Johnson Offline
Enthusiast

Registered: 06/19/11
Posts: 40
I reloaded #173 which has two guitars the other a 4/4 #1814 and it is there but not the waltz.... I thought maybe it means that I have to have another style to make it work BUT I have about 30 backing tracks created using that guitar #1815... before I loaded the upgrade to 2018. I am totally confused.

The folder says it was updated yesterday .. and it has several files in it:
ag2561-2575 ...wma files. I've rebuilt several times.



Edited by Victoria Johnson (03/06/18 08:19 AM)

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#460833 - 03/06/18 08:54 AM [Band-in-a-Box for Windows] Re: RT not found (instrument ) [Re: Victoria Johnson]
1manband Offline
Apprentice

Registered: 12/10/01
Posts: 252
Loc: Jenks, OK
1815 works just fine here with 2018. I suggest contacting PG Music Support.
_________________________
Jim
Psalm 33:3 Sing unto him a new song; play skillfully with a loud noise.

BIAB 2018 build 516; Dell Inspiron N4110, Windows 10 64 bit, Intel Core i3-2350m running at 2.29 GHz, Memory: 6 GB DDR3, SDRAM 1MHz

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#460848 - 03/06/18 10:19 AM [Band-in-a-Box for Windows] Re: RT not found (instrument ) [Re: Victoria Johnson]
Noel96 Offline
Veteran

Registered: 10/31/08
Posts: 13223
Loc: Australia
Originally Posted By: Victoria Johnson
I just updated to 2018 and that instrument does not show up now on the style. The folder under RT has that guitar ("1815") I re-loaded the download and everything but that one guitar shows up ... what am I missing? How do I get that to work?


Just so that I can get a clearer picture of your situation in my mind, could you please answer the following questions...

When you say you 'updated', how did you do this?

What package did you purchase to update with?

Are both BIAB and Realtracks installed on your computer's internal hard drive?

Did you install the new version of the program over your old version (that is, in the same folder as your previous version)?

Regards,
Noel
_________________________
LINKS TO MY BIAB/RB SONGS


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#460858 - 03/06/18 10:53 AM [Band-in-a-Box for Windows] Re: RT not found (instrument ) [Re: Noel96]
Victoria Johnson Offline
Enthusiast

Registered: 06/19/11
Posts: 40
Just started a "chat" with live help.
Went from 2016 to 2018 BIAB [PRO], Reloaded Set #173, Yes both are on internal drive, Yes did the same folder over the old.

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#460863 - 03/06/18 11:07 AM [Band-in-a-Box for Windows] Re: RT not found (instrument ) [Re: Victoria Johnson]
Noel96 Offline
Veteran

Registered: 10/31/08
Posts: 13223
Loc: Australia
Thanks for the extra info.

Live Chat might have solved your problem by now... if not, though, something that has worked for a couple of people with similar problems as yours is as follows.

1. Log-in into your sales account.

2. Go to "My Products".

3. Scroll down a bit and you'll see all the files that are available with your purchase. Download the the installation file that contains set 173 and install that.

Sometimes getting the latest version of the installation file seems to contain what appears to be missing from the original installation file.

Regards,
Noel
_________________________
LINKS TO MY BIAB/RB SONGS


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#460869 - 03/06/18 11:38 AM [Band-in-a-Box for Windows] Re: RT not found (instrument ) [Re: Noel96]
Victoria Johnson Offline
Enthusiast

Registered: 06/19/11
Posts: 40
Re installed EVERYTHING and is now working again YEAH ... thanks for all help!

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#460937 - 03/06/18 07:12 PM [Band-in-a-Box for Windows] Re: RT not found (instrument ) [Re: Victoria Johnson]
1manband Offline
Apprentice

Registered: 12/10/01
Posts: 252
Loc: Jenks, OK
Good news! PG support staff is really good.
_________________________
Jim
Psalm 33:3 Sing unto him a new song; play skillfully with a loud noise.

BIAB 2018 build 516; Dell Inspiron N4110, Windows 10 64 bit, Intel Core i3-2350m running at 2.29 GHz, Memory: 6 GB DDR3, SDRAM 1MHz

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#460943 - 03/06/18 07:29 PM [Band-in-a-Box for Windows] Re: RT not found (instrument ) [Re: Victoria Johnson]
VideoTrack Offline
Veteran

Registered: 06/05/12
Posts: 8121
Loc: Melbourne, Australia
Excellent, thank for letting us know it's resolved, and the method that did the trick.
_________________________

BIAB, RB 2018(Audiophile), Sonar Platinum, Izotope Prod. Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, KorgX3R, RodeNGT2, AM802mixer, NS40M Studio Monitors, Pioneer Active Mons, AKG K271 Studio H'phones

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PG Music News
Tutorials - How to Install Band-in-a-Box® for Mac

Here are some tutorial videos we've created to help you install your Band-in-a-Box® purchase.

Our Band-in-a-Box® Pro, MegaPAK, and PlusPAK are delivered as a download, on DVD, or on a 32GB USB flash drive.

Installing Band-in-a-Box® from DVD: click here to watch.

Installing Band-in-a-Box® from the 32GB flash drive: click here to watch.
Your flash drive shipment also includes a Band-in-a-Box® keychain!

The Band-in-a-Box® UltraPAK is available as a download or shipped on a portable hard drive. When you receive the hard drive version, there are a few different installation options:

Option #1 - Run Band-in-a-Box® directly from the USB drive only: click here to watch.

Option #2 - Install Band-in-a-Box® on your computer hard drive, but leave the RealTracks and RealDrums on the USB hard drive: click here to watch.

Option #3 - Install Band-in-a-Box® AND RealTracks on your computer hard drive: click here to watch.

All of these videos are available on our YouTube Channel or Videos support page.

Video - Making A Song in Band-in-a-Box® 2018

Ever wonder how to create a song in Band-in-a-Box®? We start off with the basics in our latest video for Band-in-a-Box® 2018!

Windows users: click here | Mac users: click here

RealTracks Patch Update for Windows Users

Band-in-a-Box® 2018 for Windows users can download the latest RealTracks update patch (519) here.

This patch includes some RealTracks audio updates we have made since the release of Band-in-a-Box 2018. 2018 users should be sure to download the latest Band-in-a-Box 2018 update patch (519), as that patch includes the bulk of the fixes for RealTracks released with 2018. This is a larger download than typical because it updates the Vocal Oohs and Aahs RealTracks audio files. There is more information and Audiophile patches available here.

Summary of RealTracks Audio updates:
Improved: There were small issues with the tuning of several Bass styles. This has been fixed for both the original mix and the direct input mix. This affects the following RealTracks:
- Bass, Acoustic, AmericanaSlow16thsByron Ev16 060
- Bass, Acoustic, AmericanaSlow128Byron Sw 040
- Bass, Acoustic, RockabillySwingByron Sw 190
- Bass, Acoustic, BluesyPopByron Ev 100
Improved: Audio glitches have been removed from the ends of phrases in the Vocal Oohs and Aahs RealTracks.

Band-in-a-Box® 2018 for Windows Patch Update Available!

Band-in-a-Box® 2018 for Windows users can download the latest (free) update patch (519) here.

Summary of changes:
Added: Additional dialog available for detailed information in the StyleMaker (fields for memo, examples, and other parameters). These are set in the StyleMaker (more dialog, a button called "Style Memos etc").
Added: Help Video button Added to the Audio Harmony dialog.
Improved: ABC opening improvements with some accidentals, and leadin bars that occur in middle of song.
Improved: Audio harmonies now used Improved algorithms, and can be easily set using N voices above, M voices below (and have additional functions like duplicate melody, and dup. melody octave below).
Improved: Lyrics will be now read from .mid files that used to be karaoke files (.kar) and got renamed somewhere along the line.
Improved: Support for RealTracks that should be transposed only lower (ie heavy metal guitars) and for future Improved metal guitar comping.
Improved: The Audio Harmony Dialog has been rearranged to be more intuitive when using Band-in-a-Box Intelligent Mode.
Fixed: Audio harmonies might be missing some notes.
Fixed: Audio harmonies would be generated with the wrong notes if selecting a range of audio in the middle of the track.
Fixed: Band-in-a-Box might crash on bootup with error "Read Beyond end of file".
Fixed: Band-in-a-Box should show message if the latest VJT application is not installed when the user tries to render videos.
Fixed: File > Open Special > Open Audio was importing audio instead of opening it in a new song.
Fixed: In the Bar Settings window, "Chordsheet and Notation - Start a New Line" should say "Notation - Start a New Line".
Fixed: It was not possible to record audio using WAS audio drivers if "Output always on" was disabled.
Fixed: Misc. RealTracks updates.
Fixed: Quicklist drums picker sometimes showing too many drums in the list.
Fixed: Redundant flash messages were showing.
Fixed: Removing a custom drums from a track would still display Drums as the name of the loop in the track.
Fixed: Rendering audio while there is a region of bars highlighted in the chord sheet might cause a crash.
Fixed: Saving a MIDI file would fail unless saving as type 1.
Fixed: Some 12-key RealTracks were incorrectly set to allow transposition.
Fixed: The Audio Harmony dialog needed some hints.
Fixed: The Audio Harmony dialog was missing the new Band-in-a-Box Intelligent Mode.
Fixed: The VJT application should print out its version number in log files.

Tutorials - How to Install Your Band-in-a-Box® for Mac Hard Drive

When you have your Band-in-a-Box® 2018 for Mac UltraPAK shipped to you on a portable hard drive, there are a few different options for installation. We go over these 3 options with our latest video series:

Option 1: Run Band-in-a-Box® directly from the USB drive only: click here to view.

Option 2: Install Band-in-a-Box® on your computer hard drive, but leave the RealTracks & RealDrums on the USB hard drive: click here to view.

Option 3: Install Band-in-a-Box® and the RealTracks & RealDrums on your computer hard drive: click here to view.

Check out all our Band-in-a-Box for Mac videos here.

Video - Downloading and Installing RealTracks Sets for Band-in-a-Box® for Mac

Have you purchased your Band-in-a-Box® package, and want to make sure you're downloading and installing the RealTracks Sets correctly?

Well, we've created just the tutorial video you're looking for! Band-in-a-Box® 2018 for Mac® - Downloading and Installing RealTracks Sets.

Video link:
www.pgmusic.com/?vid=QndXu8H_IwM

Thoughts on Band-in-a-Box® 2017 - Mac Power Users Discussion

David Sparks and Katie Floyd discuss a variety of topics in their recent episide of Mac Power Users: https://www.relay.fm/mpu/432 - listen all the way through (and laugh along with them - it was a very entertaining episode!), or jump to 1:37:40 where David shares his thoughts on Band-in-a-Box® 2017 for Mac!

Thank you David and Katie!

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