You need to be logged in to post on the forum
Topic Options
Index
#460983 - 03/07/18 08:06 AM [Band-in-a-Box for Windows] Styles not loading properly
Davedrum Offline
Newbie

Registered: 03/07/18
Posts: 11
Hi everyone.
I’m new to the forum and have purchased BIAB 2018 about two weeks ago.
Today I ran the disc clean up utility as this did not run on installation. Everything seemed ok but having typed in some chords I selected an appropriate style, it did not seem to load correctly and only played limited instruments and not in the style or instruments selected.
Strangely, when I ‘audition’ the styles, they play ok but they do not load up properly.
I’ve tried the usual close down and run again, I’ve even shut down and rebooted the computer but no joy.
Also in the mixer window, the instrument titles are no changing either it’s as if they are locked.
Am I missing something or do I need to contact technical help.
By the way I: based in the UK,

Top
#460997 - 03/07/18 10:05 AM [Band-in-a-Box for Windows] Re: Styles not loading properly [Re: Davedrum]
jford Offline
Veteran

Registered: 12/20/00
Posts: 10451
Loc: Pensacola, Florida
Which PAK did you purchase? If you purchased the Pro-PAK (which is actually just the entry level PAK, despite its name) or the Mega-PAK, they come with limited RealTracks and RealDrums. If that's the case, it's very possible you selected a style for which you don't have all the underlying RealTracks or RealDrums. The UltraPlusPak (along with the BonusPaks give you pretty much everything and you should not have many problems generating songs properly.

However, another thing I would try first after running the cleanup routine is to 1) rebuild the RealTracks list, 2) rebuild the RealDrums list, and 3) rebuild the StylePicker list. That should pick up any changes.

If that doesn't work, please provide specifics as to what you did (name of style, what you heard or didn't hear, etc). That way we can hone in on how to solve your problem.
_________________________
John

HP Win10Pro-64, 8GB
ASUS Win10Pro-64, 16GB
HP Win7Pro-64, 8GB

H/W-Behringer U-Phoria UMC404HD, Casio Kbds
S/W-BB/RB2018/Sonar/Reaper/Studio One/Samplitude/MixBus/Notion/Finale/Noteworthy/NI Komplete/Halion/Garritan/IK
Web-http://www.sus4chord.com

Top
#460999 - 03/07/18 10:10 AM [Band-in-a-Box for Windows] Re: Styles not loading properly [Re: Davedrum]
Matt Finley Offline
Veteran

Registered: 07/12/00
Posts: 17272
Loc: Hudson Valley & Lake George NY
Welcome. Although you just bought BIAB, check for program updates. Go to the Support tab, above.

There was a fix related to this a few updates ago. See what version and build you have in Help, About.
_________________________
BIAB 2018 Win Audiophile; [& 2018 Mac Pro]. Software: Mixcraft, Adobe Audition, Ozone, Encore; Win 10 64 Pro. Hardware: custom i7, 16 Gb RAM; Roland Integra-7, Focusrite 18i20(2), TCE Finalizer, Behringer X-Touch, Adam sub & 6" monitors.

Top
#461083 - 03/08/18 03:32 AM [Band-in-a-Box for Windows] Re: Styles not loading properly [Re: jford]
Davedrum Offline
Newbie

Registered: 03/07/18
Posts: 11
Hi Ford
I purchased the ultrapack so have access to all the styles. I transferred the whole package onto my computer as iI want to run the programme without the external drive. For the first couple of days everything worked fine and I was very pleased with the package. Then I read in the updates about the “disk cleanup utility” which it recommended I should do. I did this. It seems to run ok until I input chords for a new song, selected and style I wanted to try, then things started going wrong.
Since posting I’ve had a brief on line chat with tech support (I’m based in the UK)
I’ve tried rebuilding real tracks, real drums and styles.
This morning I’ve been trying to load songs and all sorts of things are out of place it seems. E.g
The mixer panel track titles is not showing the proper instrument names. Mostly showing J_swing 1, J_swing 2 etc drums are always listed .
I load a real track but only a midi track plays.
I load a style and get something different to that expected in terms of instruments.
Also, I load a midi track and try to load a soloist real track. I open the select realtracks then the select best soloist track and no selection appear. It’s as if there are no realtracks available.
The more I play with it, the more things I find wrong.
I’m wondering whether the only solution is an uninstall and complete reinstall.
Frustrating in the extreme!

Top
#461085 - 03/08/18 03:44 AM [Band-in-a-Box for Windows] Re: Styles not loading properly [Re: Davedrum]
Noel96 Offline
Veteran

Registered: 10/31/08
Posts: 13225
Loc: Australia
Dave,

When you say, "I transferred the whole package onto my computer as I want to run the programme without the external drive.", could you please explain how you did this.

As I read through your description, it sounded like you might have just copied everything over.

If that's the case, have you run the install program on the USB drive at any point in time?

Regards,
Noel
_________________________
LINKS TO MY BIAB/RB SONGS


Top
#461086 - 03/08/18 03:47 AM [Band-in-a-Box for Windows] Re: Styles not loading properly [Re: Matt Finley]
Davedrum Offline
Newbie

Registered: 03/07/18
Posts: 11
Hi Matt
Yes, I’ve checked that I have the latest copy and for any updates.
Please see my response to JFord but hears an actual example of one of the issues.
I just loaded a 2-5-1 progression fro practice.
I arbitrarily selected the real style _CTRYPOP.sty Country pop with Pedal Steel.
On loading the top line instrument titles are green (I.e. real instruments) however they are headed J_SWING 1; J-SWING 2 etc and they are actually playing midi instruments not real ones! There is no pedal steel guitar at all.

No idea what’s going wrong here. It’s awful!
Dave.

Top
#461088 - 03/08/18 03:56 AM [Band-in-a-Box for Windows] Re: Styles not loading properly [Re: Noel96]
Davedrum Offline
Newbie

Registered: 03/07/18
Posts: 11
Hi Noel
Yes I folllowed the instruction very carefully on installation. I did not simply copy the whole thing from the hard drive provided. The installation process asks which option you want and I chose appropriately. (See page 15 of the latest user manual.)
As stated however, the package ran beautifully for the first couple of days the problems started when I ran the clean up utility recommended in the chapter 3.
Any help would be greatly appreciated.
Cheers

Top
#461094 - 03/08/18 04:25 AM [Band-in-a-Box for Windows] Re: Styles not loading properly [Re: Davedrum]
Noel96 Offline
Veteran

Registered: 10/31/08
Posts: 13225
Loc: Australia
Dave,

If this were my problem, the first thing I'd do is to go to the link below and download the latest build (#512).

http://www.pgmusic.com/support_windowsupdates.htm

I'd then close BIAB, right-click on the build and select "Run as administrator" to install it. (Checking that the program paths are correct when it gets to that part of the installation.)

After the latest build is installed, I'd right-click on the shortcut used to start BIAB and select "Run as administrator". This starts the program in administrator mode which is what PG Music recommend.

Also, under the "Audio" menu on the top tool bar, I'd select "Audio Drivers/Settings" and change the audio driver to MME (I imagine that it is currently on WAS).

Does this help in any way?

Regards,
Noel
_________________________
LINKS TO MY BIAB/RB SONGS


Top
#461110 - 03/08/18 06:03 AM [Band-in-a-Box for Windows] Re: Styles not loading properly [Re: Noel96]
Davedrum Offline
Newbie

Registered: 03/07/18
Posts: 11
Hi Noel
Firstly THANK YOU!!
I followed your directions exactly. The package appears to be operating ok so far. The realstyles etc are appearing where they should and the instruments appear to be playing and being listed ok.
I’ve tried a couple of styles with alternate soloists and whilst some sound a bit off that might be my selection and inexperience in using Real styles.
I’m familiar with BIAB but my earlier version was 2005 and it’s changed so much since then.
I’m reasonably computerate at a very general level but get lost once into the finer points. E.G. no idea why changing the Audio driver setting to MME worked but hey, I’m operational again it seems.
Also don’t understand why the 512 update wasn’t pickup up by the normal “updates” that run in the package itself.

Once again thanks. I’ll let you know how things pan out over the next few days.
Best wishes.

Top
#461114 - 03/08/18 06:20 AM [Band-in-a-Box for Windows] Re: Styles not loading properly [Re: Davedrum]
Matt Finley Offline
Veteran

Registered: 07/12/00
Posts: 17272
Loc: Hudson Valley & Lake George NY
Each new update is considered a beta update when it is released. The program does not include beta updates in its check, so you need to do it manually. This is why I had asked you to go to the Support tab.
_________________________
BIAB 2018 Win Audiophile; [& 2018 Mac Pro]. Software: Mixcraft, Adobe Audition, Ozone, Encore; Win 10 64 Pro. Hardware: custom i7, 16 Gb RAM; Roland Integra-7, Focusrite 18i20(2), TCE Finalizer, Behringer X-Touch, Adam sub & 6" monitors.

Top
#461116 - 03/08/18 06:33 AM [Band-in-a-Box for Windows] Re: Styles not loading properly [Re: Matt Finley]
Davedrum Offline
Newbie

Registered: 03/07/18
Posts: 11
Thanks Matt
Being a newbie I assumed that my in programme updates would take that on board. However, now I know .....

Top
#461118 - 03/08/18 06:47 AM [Band-in-a-Box for Windows] Re: Styles not loading properly [Re: Davedrum]
jford Offline
Veteran

Registered: 12/20/00
Posts: 10451
Loc: Pensacola, Florida
Dave, I'm glad it worked out for you.

It's really weird that it worked and then didn't after running the cleanup utility. Sometimes you have to run it again. Also, always double check that your RealTracks/RealDrums are properly defined (either the default or custom location), that you rebuild all the "pickers", and that you "run BIAB as administrator" (running a program as administrator is not the same thing as being logged in as an administrator).

Again, glad it's working now, and keep asking questions. We may not always have the answers, but we'll certainly try to help.
_________________________
John

HP Win10Pro-64, 8GB
ASUS Win10Pro-64, 16GB
HP Win7Pro-64, 8GB

H/W-Behringer U-Phoria UMC404HD, Casio Kbds
S/W-BB/RB2018/Sonar/Reaper/Studio One/Samplitude/MixBus/Notion/Finale/Noteworthy/NI Komplete/Halion/Garritan/IK
Web-http://www.sus4chord.com

Top
#461129 - 03/08/18 07:46 AM [Band-in-a-Box for Windows] Re: Styles not loading properly [Re: Davedrum]
Matt Finley Offline
Veteran

Registered: 07/12/00
Posts: 17272
Loc: Hudson Valley & Lake George NY
I'm glad it's working well now.

Lots of valuable advice summarized by John above, useful for everyone.

About the beta releases, I always update anyway, directly from the website. Each update fixes something, and some add new functionality. Since you can always roll back, I just load the newest one with confidence.
_________________________
BIAB 2018 Win Audiophile; [& 2018 Mac Pro]. Software: Mixcraft, Adobe Audition, Ozone, Encore; Win 10 64 Pro. Hardware: custom i7, 16 Gb RAM; Roland Integra-7, Focusrite 18i20(2), TCE Finalizer, Behringer X-Touch, Adam sub & 6" monitors.

Top


PG Music News
Tutorials - How to Install Band-in-a-Box® for Mac

Here are some tutorial videos we've created to help you install your Band-in-a-Box® purchase.

Our Band-in-a-Box® Pro, MegaPAK, and PlusPAK are delivered as a download, on DVD, or on a 32GB USB flash drive.

Installing Band-in-a-Box® from DVD: click here to watch.

Installing Band-in-a-Box® from the 32GB flash drive: click here to watch.
Your flash drive shipment also includes a Band-in-a-Box® keychain!

The Band-in-a-Box® UltraPAK is available as a download or shipped on a portable hard drive. When you receive the hard drive version, there are a few different installation options:

Option #1 - Run Band-in-a-Box® directly from the USB drive only: click here to watch.

Option #2 - Install Band-in-a-Box® on your computer hard drive, but leave the RealTracks and RealDrums on the USB hard drive: click here to watch.

Option #3 - Install Band-in-a-Box® AND RealTracks on your computer hard drive: click here to watch.

All of these videos are available on our YouTube Channel or Videos support page.

Video - Making A Song in Band-in-a-Box® 2018

Ever wonder how to create a song in Band-in-a-Box®? We start off with the basics in our latest video for Band-in-a-Box® 2018!

Windows users: click here | Mac users: click here

RealTracks Patch Update for Windows Users

Band-in-a-Box® 2018 for Windows users can download the latest RealTracks update patch (519) here.

This patch includes some RealTracks audio updates we have made since the release of Band-in-a-Box 2018. 2018 users should be sure to download the latest Band-in-a-Box 2018 update patch (519), as that patch includes the bulk of the fixes for RealTracks released with 2018. This is a larger download than typical because it updates the Vocal Oohs and Aahs RealTracks audio files. There is more information and Audiophile patches available here.

Summary of RealTracks Audio updates:
Improved: There were small issues with the tuning of several Bass styles. This has been fixed for both the original mix and the direct input mix. This affects the following RealTracks:
- Bass, Acoustic, AmericanaSlow16thsByron Ev16 060
- Bass, Acoustic, AmericanaSlow128Byron Sw 040
- Bass, Acoustic, RockabillySwingByron Sw 190
- Bass, Acoustic, BluesyPopByron Ev 100
Improved: Audio glitches have been removed from the ends of phrases in the Vocal Oohs and Aahs RealTracks.

Band-in-a-Box® 2018 for Windows Patch Update Available!

Band-in-a-Box® 2018 for Windows users can download the latest (free) update patch (519) here.

Summary of changes:
Added: Additional dialog available for detailed information in the StyleMaker (fields for memo, examples, and other parameters). These are set in the StyleMaker (more dialog, a button called "Style Memos etc").
Added: Help Video button Added to the Audio Harmony dialog.
Improved: ABC opening improvements with some accidentals, and leadin bars that occur in middle of song.
Improved: Audio harmonies now used Improved algorithms, and can be easily set using N voices above, M voices below (and have additional functions like duplicate melody, and dup. melody octave below).
Improved: Lyrics will be now read from .mid files that used to be karaoke files (.kar) and got renamed somewhere along the line.
Improved: Support for RealTracks that should be transposed only lower (ie heavy metal guitars) and for future Improved metal guitar comping.
Improved: The Audio Harmony Dialog has been rearranged to be more intuitive when using Band-in-a-Box Intelligent Mode.
Fixed: Audio harmonies might be missing some notes.
Fixed: Audio harmonies would be generated with the wrong notes if selecting a range of audio in the middle of the track.
Fixed: Band-in-a-Box might crash on bootup with error "Read Beyond end of file".
Fixed: Band-in-a-Box should show message if the latest VJT application is not installed when the user tries to render videos.
Fixed: File > Open Special > Open Audio was importing audio instead of opening it in a new song.
Fixed: In the Bar Settings window, "Chordsheet and Notation - Start a New Line" should say "Notation - Start a New Line".
Fixed: It was not possible to record audio using WAS audio drivers if "Output always on" was disabled.
Fixed: Misc. RealTracks updates.
Fixed: Quicklist drums picker sometimes showing too many drums in the list.
Fixed: Redundant flash messages were showing.
Fixed: Removing a custom drums from a track would still display Drums as the name of the loop in the track.
Fixed: Rendering audio while there is a region of bars highlighted in the chord sheet might cause a crash.
Fixed: Saving a MIDI file would fail unless saving as type 1.
Fixed: Some 12-key RealTracks were incorrectly set to allow transposition.
Fixed: The Audio Harmony dialog needed some hints.
Fixed: The Audio Harmony dialog was missing the new Band-in-a-Box Intelligent Mode.
Fixed: The VJT application should print out its version number in log files.

Tutorials - How to Install Your Band-in-a-Box® for Mac Hard Drive

When you have your Band-in-a-Box® 2018 for Mac UltraPAK shipped to you on a portable hard drive, there are a few different options for installation. We go over these 3 options with our latest video series:

Option 1: Run Band-in-a-Box® directly from the USB drive only: click here to view.

Option 2: Install Band-in-a-Box® on your computer hard drive, but leave the RealTracks & RealDrums on the USB hard drive: click here to view.

Option 3: Install Band-in-a-Box® and the RealTracks & RealDrums on your computer hard drive: click here to view.

Check out all our Band-in-a-Box for Mac videos here.

Video - Downloading and Installing RealTracks Sets for Band-in-a-Box® for Mac

Have you purchased your Band-in-a-Box® package, and want to make sure you're downloading and installing the RealTracks Sets correctly?

Well, we've created just the tutorial video you're looking for! Band-in-a-Box® 2018 for Mac® - Downloading and Installing RealTracks Sets.

Video link:
www.pgmusic.com/?vid=QndXu8H_IwM

Thoughts on Band-in-a-Box® 2017 - Mac Power Users Discussion

David Sparks and Katie Floyd discuss a variety of topics in their recent episide of Mac Power Users: https://www.relay.fm/mpu/432 - listen all the way through (and laugh along with them - it was a very entertaining episode!), or jump to 1:37:40 where David shares his thoughts on Band-in-a-Box® 2017 for Mac!

Thank you David and Katie!

Forum Stats
27638 Members
50 Forums
52295 Topics
432928 Posts

Max Online: 2434 @ 11/14/17 12:37 AM
Newest Members
LumpyMusic, PWC, malcolmdanny45, IgorKo, run97410

27638 Registered Users
Top Posters (30 Days)
Icelander 177
Noel96 160
Janice & Bud 136
David Snyder 130
rsdean 119
MarioD 109
Deryk - PG Music 108
beatmaster 107
Scott C 97
Kent - PG Music 97
Today's Birthdays
Daniel Parra, Ian M, sinly