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Band-in-a-Box for Windows
Joined: Dec 2007
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For a while my PC hangs & freezes all of a sudden, about once every 2 days.

It seems most of the times when closing a hard disk folder or program by clicking the (red) X right upper corner. The lot crashes shown a frozen blue circle, appearing on a mouse click there, and nothing goes then, no reaction from mouse, keyboard, or pressing ALT-DEL-CNRTL. Needs a hardware cold-boot. Maybe i can change some settings in the (latest) BIOS of my ASUS x99 mainboard?

The BIOS is capable of a lot of tweaks for gaming, but i left all standard, only turned onboard audio and WIFI are switched off, (latter releases an extra PCIe slot that way).

Cold booting doesn't show any errors after boot-up, PC runs smoothly after a fresh boot, and nothing i can find in windows log files. Not really USB drive related but with SATA, could be SSD related maybe. 2 Samsung SSD 850 pro's, the most reliable they say. Over provisioning active, and latest firmware installed.

So far done: Windows cleanup, SFC /scannow (100% OK), reinstalled graphics (AMD Radeon) thoroughly by removing drivers & cleanup thereof. Reinstalled all needed VC basics, done memory hard ware test, Checkdisk on the used drives, Antivirus and spyware testing, CCleaner registry check. Reinstalled audio too, but i think it has to do with Windows (64bit) itself.

The only real change i made is giving up totally on Office 2016/365, bought it, but had constant (license) problems with it, and use Soffice now instead; doubt if that's the reason.

A while before these crashes started i updated my Mainboards' BIOS, checked Chipset drivers, but the PC ran smoothly for at least 2 months.

Any idea's from experts on windows 10 welcome! thnx, F

Band-in-a-Box for Windows
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Your efforts seem very thorough.

Have you tried Blue Screen View to see what kind of message you can get? https://www.nirsoft.net/utils/blue_screen_view.html

Have you tried a utility like Speccy that will show you the temperature of all components?


BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
Band-in-a-Box for Windows
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Nope, but thanks for the tip. As these crashes are relatively rare, it will take some time to report back ... F

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Blue Screen View will, I think, read the last crash file that's already there before it was installed. Try it anyway.


BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
Band-in-a-Box for Windows
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Done: alas my Windows/MiniDump folder was empty .... nothing to see. But i read somewhere that these crashes are since a windows 10 update, and MS*ck (sorry, couldn't resist) blames AMD (my RADEON R7 360 graphics card) not being able to cope with their unanounced 'update'. Q: Why? i keep windows update switched off in services, so it shouldn't be the cause. Just found a 3 days old AMD driver update, will try it out now- F

ADDED Info: the latest AMD updated drivers from early march seem to be my PC's salvation. Read somewhere that the same kind of crashes can happen with NVDIA hardware; moral, get the latest graphics drivers (and choose basic, don't use them games tweaking options). BUT ALAS: the occasional dropout stuttering of Windows 10 is back, see here: BIAB thread on audio problems in Windows 10 .

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