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Help! Tech S.O.S (Off topic)
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Joined: May 2015
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I think Band in a Box is somehow messing with my Mac. My Mac has had some issues where the cusor will start to take over on it's own. The cursor will just randomly mve up on it's own, jitter and will become enlarged and then shrink back to its normal size. Band in a Box will also sometimes activate the function buttons on my Mac for no reason. These issues really make it hard for me to mouse to do things like click on bars in BIAB, navigate the forum and do other basic taskes. What should I do to fix the issues?
Computer: Macbook Pro, 16 inch 2021 DAWs: Pro Tools, Logic, and Maschine plays drums, percussion, bass, steel pan, keyboard, music producer/engineer
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Help! Tech S.O.S (Off topic)
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Joined: Jan 2013
Posts: 1,260
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I think Band in a Box is somehow messing with my Mac. My Mac has had some issues where the cusor will start to take over on it's own. The cursor will just randomly mve up on it's own, jitter and will become enlarged and then shrink back to its normal size. Band in a Box will also sometimes activate the function buttons on my Mac for no reason. These issues really make it hard for me to mouse to do things like click on bars in BIAB, navigate the forum and do other basic taskes. What should I do to fix the issues? I know nothing about Mac's but from my perspective....I really don't think that BIAB (just being software) is the cause of your problem. How old is your Mac/hardware? Are you using a wireless mouse (serial or USB) that may need battery replacement? Is there a poor connection with your mouse? Could this be a graphics setting or driver issue that BIAB may not be compatible with? Is there a hardware driver that needs updating? I'm just shooting from the hip here but I'd eliminate the above comments first. I'm little help but you did get a bump. I'll be curious as to how this gets resolved....I might learn something too. Back to it....
Last edited by chulaivet1966; 05/28/18 05:44 AM.
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Help! Tech S.O.S (Off topic)
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Joined: Dec 2003
Posts: 8,987
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That's exactly how your Mac would react if you are inadvertently hosting a hacker invasion.
I would run a boot-time virus scan for malicious software. It certainly doesn't cost anything. There are many free malware scanners but I am on a Windows system.
Please post back with the fix you find.
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Help! Tech S.O.S (Off topic)
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Joined: Nov 2008
Posts: 1,382
PG Music Staff
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PG Music Staff
Joined: Nov 2008
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Hi Islansoul,
If you're using a wireless keyboard and mouse, then I'd say low batteries, as chulaivet1966 mentioned, would be my top suspect, or possibly interference from other devices. If replacing batteries doesn't help, I'd try switching to a wired keyboard and mouse temporarily as a test.
Just in case we're missing some crucial detail, what exactly indicated that Band-in-a-Box was the culprit?
Thanks Kent PG Music
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Help! Tech S.O.S (Off topic)
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Joined: May 2015
Posts: 880
Expert
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OP
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Joined: May 2015
Posts: 880 |
I think Band in a Box is somehow messing with my Mac. My Mac has had some issues where the cusor will start to take over on it's own. The cursor will just randomly mve up on it's own, jitter and will become enlarged and then shrink back to its normal size. Band in a Box will also sometimes activate the function buttons on my Mac for no reason. These issues really make it hard for me to mouse to do things like click on bars in BIAB, navigate the forum and do other basic taskes. What should I do to fix the issues? I know nothing about Mac's but from my perspective....I really don't think that BIAB (just being software) is the cause of your problem. How old is your Mac/hardware? Are you using a wireless mouse (serial or USB) that may need battery replacement? Is there a poor connection with your mouse? Could this be a graphics setting or driver issue that BIAB may not be compatible with? Is there a hardware driver that needs updating? I'm just shooting from the hip here but I'd eliminate the above comments first. I'm little help but you did get a bump. I'll be curious as to how this gets resolved....I might learn something too. Back to it.... 1.How old is your Mac/hardware? My Macbook Pro is a 15 inch mid 2014 2.Are you using a wireless mouse (serial or USB) that may need battery replacement? No, I'm am using an Amazon basic wired mouse Is there a poor connection with your mouse? No, I am using a wired mouse Could this be a graphics setting or driver issue that BIAB may not be compatible with? I don't think so since I use the audiophile version Is there a hardware driver that needs updating? Maybe.
Computer: Macbook Pro, 16 inch 2021 DAWs: Pro Tools, Logic, and Maschine plays drums, percussion, bass, steel pan, keyboard, music producer/engineer
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Help! Tech S.O.S (Off topic)
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Joined: Jan 2013
Posts: 1,260
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[quote=chulaivet1966][quote=Islansoul] Is there a poor connection with your mouse? No, I am using a wired mouse [b]You might try a different mouse....borrow one and try it just as an elimination thought?
Could this be a graphics setting or driver issue that BIAB may not be compatible with? I don't think so since I use the audiophile version What I meant was are your graphics card software set correctly (?) which is not relative to what BIAB version you have.
Is there a hardware driver that needs updating? Maybe. Maybe the Apple graphics driver needs updating? Obviously, I'm just shooting from the hip here and some of my suggestions may not even involve the Mac system or OS. Is your hard drive getting to full creating some flakiness? If I come up with anything else I'll chime in. Carry on....
Last edited by chulaivet1966; 06/04/18 09:52 AM.
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Help! Tech S.O.S (Off topic)
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Joined: Nov 2008
Posts: 1,382
PG Music Staff
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PG Music Staff
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Posts: 1,382 |
Hi Islansoul,
I'm still wondering what exactly indicates that Band-in-a-Box is causing these issues. I'm not sure that it is, but whatever is indicating to you that this is the case seems like something we'll need to know about to figure this out.
Can you please explain what the connection is, in as much detail as possible? Do these problems only occur when BIAB is running?
Thanks Kent PG Music
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Help! Tech S.O.S (Off topic)
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Joined: May 2015
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Hi Islansoul,
I'm still wondering what exactly indicates that Band-in-a-Box is causing these issues. I'm not sure that it is, but whatever is indicating to you that this is the case seems like something we'll need to know about to figure this out.
Can you please explain what the connection is, in as much detail as possible? Do these problems only occur when BIAB is running?
Thanks Kent PG Music Hello Kent. I do not understand what you mean by connection. My BIAB hard drive is connected to a four USB adapter. Yes, these problems seem to only occur when I have BIAB running even without doing anything inside BIAB. However, if I quite BIAB and leave it hooked up to my computer, the issues seem to go away. My cursor will stop moving or jittering on it's own, the cursor does not randomly enlage itself. Can I call you and talk about it. I can't really describe it on the forum.
Last edited by Islansoul; 06/06/18 02:15 AM.
Computer: Macbook Pro, 16 inch 2021 DAWs: Pro Tools, Logic, and Maschine plays drums, percussion, bass, steel pan, keyboard, music producer/engineer
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Help! Tech S.O.S (Off topic)
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Joined: Nov 2008
Posts: 1,382
PG Music Staff
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PG Music Staff
Joined: Nov 2008
Posts: 1,382 |
Hi Islansoul,
Thanks, that's exactly what I was asking for. Are the mouse and keyboard also connected through that same USB hub?
If so, please try plugging the hard drive directly into the computer, bypassing the hub, and see if the problem still occurs.
You're welcome to call if you like, the tech support number is 1-866-983-2474.
Thanks Kent PG Music
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Help! Tech S.O.S (Off topic)
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Joined: Jan 2013
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If so, please try plugging the hard drive directly into the computer, bypassing the hub, and see if the problem still occurs. You're welcome to call if you like, the tech support number is 1-866-983-2474.
That's what I was going to say also. IE: I've used various USB hubs and sometimes one of ports acts flakey or unresponsive. I've also noticed a color difference on one of the ports itself....one being BLUE on my wife's USB hub and the scanner would not work. I plugged into a different port on the same USB hub and the scanner works properly. I have no clue of any technical info. Carry on....
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Help! Tech S.O.S (Off topic)
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Joined: Nov 2008
Posts: 1,382
PG Music Staff
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PG Music Staff
Joined: Nov 2008
Posts: 1,382 |
Hi Chulaivet1966,
A blue USB port indicates that it's USB 3. I can't imagine why the scanner didn't like it though, USUB 1 and 2 devices are supposed to work with USB 3 ports.
Cheers Kent PG Music
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Help! Tech S.O.S (Off topic)
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Joined: Jan 2013
Posts: 1,260
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Hi Chulaivet1966,A blue USB port indicates that it's USB 3. I can't imagine why the scanner didn't like it though, USUB 1 and 2 devices are supposed to work with USB 3 ports. Cheers Kent PG Music Hey Kent....I remember you....you're that chat help guy! Yep....I almost mentioned that the 'blue' may have been USB compatibility protocol but I would only be guessing. Hope all is well....carry on.
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Help! Tech S.O.S (Off topic)
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Joined: May 2015
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I figure out that may actually be the trackpad messing with my wired mouse.
Computer: Macbook Pro, 16 inch 2021 DAWs: Pro Tools, Logic, and Maschine plays drums, percussion, bass, steel pan, keyboard, music producer/engineer
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Help! Tech S.O.S (Off topic)
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Joined: Aug 2011
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Islansoul,
Thanks for updating the thread with a possible solution.
Jim Fogle - 2024 BiaB (1109) RB (Build 3) Ultra+ PAK Cakewalk - Zoom MRS-8 recorder Desktop: i7 Win 10 build 2004, 12GB ram 256GB SSD, 4 TB HDD Laptop: i3 64bit Win 10 build 21H2, 8GB ram 500GB HDD Music at: https://fogle622.wix.com/fogle622-audio-home
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Band-in-a-Box® 2024 Review: 4.75 out of 5 Stars!
If you're looking for a in-depth review of the newest Band-in-a-Box® 2024 for Windows version, you'll definitely find it with Sound-Guy's latest review, Band-in-a-Box® 2024 for Windows Review: Incredible new capabilities to experiment, compose, arrange and mix songs.
A few excerpts:
"The Tracks view is possibly the single most powerful addition in 2024 and opens up a new way to edit and generate accompaniments. Combined with the new MultiPicker Library Window, it makes BIAB nearly perfect as an 'intelligent' composer/arranger program."
"MIDI SuperTracks partial generation showing six variations – each time the section is generated it can be instantly auditioned, re-generated or backed out to a previous generation – and you can do this with any track type. This is MAJOR! This takes musical experimentation and honing an arrangement to a new level, and faster than ever."
"Band in a Box continues to be an expansive musical tool-set for both novice and experienced musicians to experiment, compose, arrange and mix songs, as well as an extensive educational resource. It is huge, with hundreds of functions, more than any one person is likely to ever use. Yet, so is any DAW that I have used. BIAB can do some things that no DAW does, and this year BIAB has more DAW-like functions than ever."
Happy Easter! Holiday Hours...
2024 is well underway - it's already Easter Weekend!
Our Customer Service hours this weekend are:
Friday, March 29: 8-4
Saturday, March 30: 8-4
Sunday, March 31: closed
Regular hours resume Monday, April 1st - no joke!
Convenient Ways to Listen to Band-in-a-Box® Songs Created by Program Users!
The User Showcase Forum is an excellent place to share your Band-in-a-Box® songs and listen to songs other program users are creating!
There are other places you can listen to these songs too! Visit our User Showcase page to sort by genre, artist (forum name), song title, and date - each listing will direct you to the forum post for that song.
If you'd rather listen to these songs in one place, head to our Band-in-a-Box® Radio, where you'll have the option to select the genre playlist for your listening pleasure. This page has SoundCloud built in, so it won't redirect you. We've also added the link to the Artists SoundCloud page here, and a link to their forum post.
We hope you find some inspiration from this amazing collection of User Showcase Songs!
Congratulations to the 2023 User Showcase Award Winners!
We've just announced the 2023 User Showcase Award Winners!
There are 45 winners, each receiving a Band-in-a-Box 2024 UltraPAK! Read the official announcement to see if you've won.
Our User Showcase Forum receives more than 50 posts per day, with people sharing their Band-in-a-Box songs and providing feedback for other songs posted.
Thank you to everyone who has contributed!
Video: Volume Automation in Band-in-a-Box® 2024 for Windows®
Video: Audio Input Monitoring with Band-in-a-Box® 2024 for Windows®
Video: Enhanced Melodists in Band-in-a-Box® 2024 for Windows®!
We've enhanced the Melodists feature included in Band-in-a-Box® 2024 for Windows!
Access the Melodist feature by pressing F7 in the program to open the new MultiPicker Library and locate the [Melodist] tab.
You can now generate a melody on any track in the program - very handy! Plus, you select how much of the melody you want generated - specify a range, or apply it to the whole track.
See the Melodist in action with our video, Band-in-a-Box® 2024: The Melodist Window.
Learn even more about the enhancements to the Melodist feature in Band-in-a-Box® 2024 for Windows at www.pgmusic.com/manuals/bbw2024upgrade/chapter3.htm#enhanced-melodist
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