Originally Posted By: Larry Kehl
I can't help with PT 2017 it imports just fine (Win 10 Pro) it might be I have the right Codec due to something else (i have a TON of stuff installed and unsure of what there is anymore) on that thought...

HOWEVER, it might be a QuickTime thing

I run PT 2017 on new LAPTOP (win 10 pro) and the SAME MP4 won;t import due to a "QuickTime may not be installed correctly" error and actually crashes me out

Larry


Thanks Larry! I don't get that error, but I'll find and install Quicktime to see if that's the missing ingredient