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I think you've covered most all the bases. Have you turned off fire wall or avast? Are you downloading to a usb device or how's the HD empty or full and a possibility someone is piggybacking on the wifi.
Wyndham




I have tried that, didn't make any difference at all and wasn't a factor prior to a few months ago when this all started. She is downloading to her C drive if its a file or program, but also trying to watch youtube stuff which takes forever. The HD has 120 gb of free space, and there is no one using wifi.