159. How do I install the VSC-DXi on Windows Vista or 7?
Symptoms: When you try to install the VSC-DXi, you might get an error message similar to: "String NOSUPPORT_OS was not found in string table"
The VSC-DXi runs on all operating systems, except for 64-bit versions of Windows XP, Vista, and 7. The only other time you might have trouble installing the VSC-DXi is if you are trying to install by using a separate VSC-DXi setup file you downloaded or found on an older CD.
The VSC-DXi was included with Band-in-a-Box® versions 2004-2011. If you have version 2007-2011, it should be automatically installed with Band-in-a-Box®. You should not have to do anything special, aside from making sure you have the VSC-DXi selected in the list of components to install. If you already have Band-in-a-Box® installed, you can choose to install ONLY the VSC-DXi (pictured here).
If you already have Band-in-a-Box® installed, an alternative way to install the VSC is by using the setup files in the ...\bb\vsc\VSC_Installs folder.
You CAN still use the separate VSC-DXi installer if you want, you will just need to do the following beforehand:
- Locate the VSC-DXi Setup .exe file.
- Right-click on it and select Properties.
- Click the compatibility tab.
- Check the "Run this program in compatibility mode for" box, and select "Windows XP (Service Pack 2)".
- Press Apply, and you can now install the VSC-DXi.
There is some more troubleshooting information about DXi synths in this tutorial.