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Band-in-a-Box for Windows FAQ
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Joined: May 2009
Posts: 867
PG Music Staff
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OP
PG Music Staff
Joined: May 2009
Posts: 867 |
162. I am having trouble installing from a CD or DVD that I received.
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Many of our products are distributed on CD, although a lot of the larger products are on DVD - this includes all of the RealTracks. If you got a DVD (indicated on the disc label), make sure you are actually putting the disc in your DVD drive. If you don't have a DVD drive, you could contact us to find out if it's available on CD.
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With some CDs or DVDs that have large files on them, the CD may spin in your drive for while or nothing will happen when you try to run the installer. We found that ZoneAlarm and some other system security (anti-virus/firewall) software can cause this to happen. Also, Windows may be trying to load the file into memory or scanning it for a digital signature. The solution is to either "be patient" (sometimes it just takes a few minutes for it to start), or:
- Remove the disc from your drive.
- Restart your computer.
- When Windows has restarted, disable your system security software. If you aren't sure how to do this, look at the icons in your computer's taskbar at the bottom right-hand side of your screen. One of them will likely be for your virus checker. If you left or right-click on the icon, you should be able to find an option to disable it.
- Put the CD back in your CD drive and run the installer.
If that didn't help, you could use the system configuration utility to perform a selective startup, like this:
- Go to the Start menu and click on Run.
- Type msconfig and press OK.
- Choose 'Selective Startup', and uncheck 'Load Startup Items'.
- Press Apply, then press Close, and reboot the computer.
- Once the computer has restarted, cancel the System configuration Utility (if it comes up automatically), and install the software.
- After you have installed the software, you can set Windows back to 'Normal Startup'
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DVD drives tend to be more finicky then CDs, especially older drives that are less error tolerant. If your DVD drive does not seem to be recognizing the DVD, you get an error message when you try to launch the installer, or you get an error message during the installation - this can often be solved by simply rebooting the computer. Examples of such errors are "An error occurred while trying to copy a file", "Data error (cyclic redundancy check)", "The source file is corrupted", "The setup files are corrupted". If you want to be sure, reboot your computer using a selective startup mode (as explained above), and don't do anything else on your computer while it is installing.
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Another idea is to try using another DVD drive if you can. There may be a problem with your drive, or it may just have a compatibility problem with the particular DVD media used.
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Contact us if you're still having trouble.
Last edited by Alyssa - PG Music; 08/30/18 11:03 AM.
Alyssa - PG Music
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Band-in-a-Box® 2024 Review: 4.75 out of 5 Stars!
If you're looking for a in-depth review of the newest Band-in-a-Box® 2024 for Windows version, you'll definitely find it with Sound-Guy's latest review, Band-in-a-Box® 2024 for Windows Review: Incredible new capabilities to experiment, compose, arrange and mix songs.
A few excerpts:
"The Tracks view is possibly the single most powerful addition in 2024 and opens up a new way to edit and generate accompaniments. Combined with the new MultiPicker Library Window, it makes BIAB nearly perfect as an 'intelligent' composer/arranger program."
"MIDI SuperTracks partial generation showing six variations – each time the section is generated it can be instantly auditioned, re-generated or backed out to a previous generation – and you can do this with any track type. This is MAJOR! This takes musical experimentation and honing an arrangement to a new level, and faster than ever."
"Band in a Box continues to be an expansive musical tool-set for both novice and experienced musicians to experiment, compose, arrange and mix songs, as well as an extensive educational resource. It is huge, with hundreds of functions, more than any one person is likely to ever use. Yet, so is any DAW that I have used. BIAB can do some things that no DAW does, and this year BIAB has more DAW-like functions than ever."
Happy Easter! Holiday Hours...
2024 is well underway - it's already Easter Weekend!
Our Customer Service hours this weekend are:
Friday, March 29: 8-4
Saturday, March 30: 8-4
Sunday, March 31: closed
Regular hours resume Monday, April 1st - no joke!
Convenient Ways to Listen to Band-in-a-Box® Songs Created by Program Users!
The User Showcase Forum is an excellent place to share your Band-in-a-Box® songs and listen to songs other program users are creating!
There are other places you can listen to these songs too! Visit our User Showcase page to sort by genre, artist (forum name), song title, and date - each listing will direct you to the forum post for that song.
If you'd rather listen to these songs in one place, head to our Band-in-a-Box® Radio, where you'll have the option to select the genre playlist for your listening pleasure. This page has SoundCloud built in, so it won't redirect you. We've also added the link to the Artists SoundCloud page here, and a link to their forum post.
We hope you find some inspiration from this amazing collection of User Showcase Songs!
Congratulations to the 2023 User Showcase Award Winners!
We've just announced the 2023 User Showcase Award Winners!
There are 45 winners, each receiving a Band-in-a-Box 2024 UltraPAK! Read the official announcement to see if you've won.
Our User Showcase Forum receives more than 50 posts per day, with people sharing their Band-in-a-Box songs and providing feedback for other songs posted.
Thank you to everyone who has contributed!
Video: Volume Automation in Band-in-a-Box® 2024 for Windows®
Video: Audio Input Monitoring with Band-in-a-Box® 2024 for Windows®
Video: Enhanced Melodists in Band-in-a-Box® 2024 for Windows®!
We've enhanced the Melodists feature included in Band-in-a-Box® 2024 for Windows!
Access the Melodist feature by pressing F7 in the program to open the new MultiPicker Library and locate the [Melodist] tab.
You can now generate a melody on any track in the program - very handy! Plus, you select how much of the melody you want generated - specify a range, or apply it to the whole track.
See the Melodist in action with our video, Band-in-a-Box® 2024: The Melodist Window.
Learn even more about the enhancements to the Melodist feature in Band-in-a-Box® 2024 for Windows at www.pgmusic.com/manuals/bbw2024upgrade/chapter3.htm#enhanced-melodist
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