119. When I try to install the program I get a message that the "setup files are corrupted".

This normally occurs with downloaded programs. This error may occur when double-clicking on an installer that was downloaded from our site. It means that the setup file is the wrong size or the file failed a CRC (cyclic redundancy check). Most likely something went wrong when you were downloading the file, for example your internet connection may have been lost. Delete the file that you downloaded and try the download again. If you are still having the problem, or if this is occurring with a program that you have on CD, reboot your computer. Also, see our Sales FAQ topic for help troubleshooting download problems.



Alyssa - PG Music