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Band-in-a-Box for Macintosh
Joined: Oct 2016
Posts: 6
H
hat Offline OP
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H
Joined: Oct 2016
Posts: 6
When I try to run the 704 update, I get this message

Code:
"Band-in-a-Box 2023 Build 704 Update Patch" can't be 
installed on this disk. You can only install this software on 
the disk that is running macOS.


I've tried closing the updater and trying again as well as rebooting.

I'm on Band-in-a-Box® for Macintosh Version 2023 (702) installed to an external 2TB NVMe. It had BiaB 2022 until I updated it to 2023 last week. It also just got new 2023 content rsync'd over to it (new Drums/RealTracks/etc).

Code:
$ sw_vers
ProductName:		macOS
ProductVersion:		13.3.1
ProductVersionExtra:	(a)
BuildVersion:		22E772610a


After it failed a few times, I tried creating a symlink to the
Code:
Applications/Band-in-a-Box
folder on the external in /Applications/ (which works fine for running it), but that still gives me

Code:
"Band-in-a-Box 2023 Build 704 Update Patch" can't be 
installed on this disk. You do not appear to have Band-in-a-
Box, or it is not installed properly in /Applications/Band-in-a-
Box. This patch must be installed into an existing Band-in-a-
Box folder.


Is there a way to install this to an external?

EDIT: I tried plugging in the "official" external drive that was shipped from FastSpring, and it also gives me the same "You can only" error message as the other external.

Last edited by hat; 05/06/23 01:30 PM.
Band-in-a-Box for Macintosh
Joined: Apr 2017
Posts: 1,192
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Joined: Apr 2017
Posts: 1,192
Originally Posted By: hat
When I try to run the 704 update, I get this message

Code:
"Band-in-a-Box 2023 Build 704 Update Patch" can't be 
installed on this disk. You can only install this software on 
the disk that is running macOS.


I've tried closing the updater and trying again as well as rebooting.

I'm on Band-in-a-Box® for Macintosh Version 2023 (702) installed to an external 2TB NVMe. It had BiaB 2022 until I updated it to 2023 last week. It also just got new 2023 content rsync'd over to it (new Drums/RealTracks/etc).

Code:
$ sw_vers
ProductName:		macOS
ProductVersion:		13.3.1
ProductVersionExtra:	(a)
BuildVersion:		22E772610a


After it failed a few times, I tried creating a symlink to the
Code:
Applications/Band-in-a-Box
folder on the external in /Applications/ (which works fine for running it), but that still gives me

Code:
"Band-in-a-Box 2023 Build 704 Update Patch" can't be 
installed on this disk. You do not appear to have Band-in-a-
Box, or it is not installed properly in /Applications/Band-in-a-
Box. This patch must be installed into an existing Band-in-a-
Box folder.


Is there a way to install this to an external?

EDIT: I tried plugging in the "official" external drive that was shipped from FastSpring, and it also gives me the same "You can only" error message as the other external.


I had this happen a long time ago and don't recall how I fixed it – a reboot, maybe?

Obviously, there's a problem but I had no problem installing the 704 update on my "official" external drive that was shipped from FastSpring"

I'm running Ventura 13.1.1 (a) — the hot fix for some issues in 13.1.1 released a few days ago. I recommend running that, rebooting and trying again.

Unfortunately, in Ventura, this is hard to find (thanks, Apple). I had to open System Settings… and start typing Software Update in the Search field to make it appear.

Attached Files (Click to download or enlarge) (Only available when you are logged in)
Screenshot 2023-05-07 at 3.14.28 PM.png (67.89 KB, 26 downloads)
Software update

BIAB 2023 Audiophile, 24/60 Core M2 Mac Studio Ultra/8TB/192GB Sonoma, M1 MBAir, 2012 MBP
Digital Performer 11, LogicPro
Finale27.4, Dorico5, Encore5, SmartScorePro64, Notion6, Overture5
Band-in-a-Box for Macintosh
Joined: May 2002
Posts: 6,974
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Joined: May 2002
Posts: 6,974
Quote:
When I try to run the 704 update, I get this message
"Band-in-a-Box 2023 Build 704 Update Patch" can't be
installed on this disk. You can only install this software on
the disk that is running macOS.
I've tried closing the updater and trying again as well as rebooting.


The Installer app that installs packages occasionally does this for some reason that we do not know. The package is configured to allow installation to external volumes, and it appears to be some temporary issue / quirk. It is usually resolved after one of the following:
- restarting the installer. Or if that doesn't work:
- close other running applications
- If all else fails, rebooting the Mac should fix it.

Now, you say you've rebooted and it still doesn't let you change the location, which is unusual ... try closing other apps that are running - press Command+Tab to cycle through apps, and command+Q to quit them (except for Finder). After that run the installer. If you are still fighting with, the log file might have further info - could you zip and send us the /var/log/installer.log to support with a reference to this forum thread? Note - to toggle hidden files and folders in Finder, press command+shift+<period>


Andrew
PG Music Inc.
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