Previous Thread
Index
Next Thread
Print Thread
Go To
Off-Topic
Joined: Dec 2007
Posts: 2,444
Veteran
OP Offline
Veteran
Joined: Dec 2007
Posts: 2,444
Hi Everyone,
I'd like to share a nasty experience that happened to me over the last couple of weeks.
I have a HP laptop, SSD with Win 10, about 3 years old that I use exclusively for BIAB.
I used it on Sunday, and on Monday I tried to turn it on - Nothing!!
It would not turn on.

I'm not a tech-head, so in desperation I pressed every button on the keyboard to no avail.
Since moving our business, I am 30 kms (20 miles) from my regular IT shop so I decided to let a local IT company have a look at it. The guy said it would take a couple of days - no problem.
After a week I hadn't heard from them so I rang & they said they're looking at it and trying to solve the problem.

After another few days I rang again and was told that the laptop was dead and couldn't be repaired. I went to pick up the "corpse" the following day and was told that they had tried everything but couldn't get the laptop to respond and to throw it in the garbage.

I wasn't happy at the prospect of having to buy a new laptop so on the off chance I took it to my regular IT shop 30 kms away.They had a quick look and within 2 minutes they had it up & running.
The problem?
The battery was flat!
Apparently there was a small connection problem where the AC power cable connects to the laptop, but giving it a little jiggle fixes it.

I'm not generally an angry or spiteful person, but I felt like taking it back tho the first place and telling them how incompetent they are. In hindsight I don't believe they even looked at it.

The first incompetent IT company charged me $25.00 to inspect it (fair enough - every business should be paid for their time) and my regular IT guy who fixed the problem said "no charge - it only took me 2 minutes and you've spent a lot of money with us over the past 20 years."

Lesson learnt.

I'm just glad that the first guy wasn't my doctor, otherwise I'd be six feet under pushing up daisies. frown

The moral; If you've got a tradesman/contractor/repairman that has served you well in the past, stick with them.
Caveat emptor - let the buyer beware.
(sorry it was so long, but I feel better now that I've shared it)


Cheers,
Keith
Off-Topic
Joined: Apr 2011
Posts: 7,302
Veteran
Offline
Veteran
Joined: Apr 2011
Posts: 7,302
I would have taken it back with it running and demanded they give me a refund. And if the declines, as I was walking out I would have stopped at the front, tapped on their plate glass window and mused "I bet this window is really expensive to replace. Hope nothing ever happens to it." Let them worry about me coming back and shooting it out for a while.


I am using the new 1040XTRAEZ form this year. It has just 2 lines.

1. How much did you make in 2023?
2. Send it to us.
Off-Topic
Joined: Dec 2003
Posts: 8,987
Veteran
Offline
Veteran
Joined: Dec 2003
Posts: 8,987
A longtime friend does computer repairs and has a sign prominently posted:

"I can repair it even if it takes every penny you have!"

Last edited by Don Gaynor; 02/18/22 11:48 AM.
Off-Topic
Joined: Dec 2007
Posts: 2,444
Veteran
OP Offline
Veteran
Joined: Dec 2007
Posts: 2,444
Eddie, I'll make sure that by spreading the word among friends & acquaintances that they will lose a lot more than the $25.00 - or the cost of replacing a window.
What's the saying about revenge being best when served cold?
I have 6 computers, between business & personal; they may have gotten all of my business if they hadn't ripped me off & lied to me.


Cheers,
Keith
Off-Topic
Joined: Dec 2007
Posts: 2,444
Veteran
OP Offline
Veteran
Joined: Dec 2007
Posts: 2,444
Originally Posted By: Don Gaynor
A longtime friend does computer repairs and has a sign prominently posted:

"I can repair it even if it takes every penny you have!"


Love it Don smile

I saw a funny sign in an auto mechanics workshop some time ago; it said:

Hourly rate $40.00
If you want to watch $50.00
If you want to help $90.00


Cheers,
Keith
Off-Topic
Joined: Jul 2000
Posts: 6,102
Veteran
Offline
Veteran
Joined: Jul 2000
Posts: 6,102
Hourly rate depends on your attitude...


Bob "Notes" Norton smile Norton Music
https://www.nortonmusic.com

100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove
& Fake Disks for MIDI and/or RealTracks
Previous Thread
Next Thread
Go To

Link Copied to Clipboard
ChatPG

Ask sales and support questions about Band-in-a-Box using natural language.

ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.

PG Music News
Band-in-a-Box® 2024 German for Windows is Here!

Band-in-a-Box® 2024 für Windows Deutsch ist verfügbar!

Wir waren fleißig und haben über 50 neue Funktionen und eine erstaunliche Sammlung neuer Inhalte hinzugefügt, darunter 222 RealTracks, neue RealStyles, MIDI SuperTracks, Instrumental Studies, "Songs with Vocals" Artist Performance Sets, abspielbare RealTracks Set 3, abspielbare RealDrums Set 2, zwei neue Sets von "RealDrums Stems", XPro Styles PAK 6, Xtra Styles PAK 17 und mehr!

Paket | Was ist Neu

Update Your PowerTracks Pro Audio 2024 Today!

Add updated printing options, enhanced tracks settings, smoother use of MGU and SGU (BB files) within PowerTracks, and more with the latest PowerTracks Pro Audio 2024 update!

Learn more about this free update for PowerTracks Pro Audio & download it at www.pgmusic.com/support_windows_pt.htm#2024_5

The Newest RealBand 2024 Update is Here!

The newest RealBand 2024 Build 5 update is now available!

Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.

This free update is available to all RealBand 2024 users. To learn more about this update and download it, head to www.pgmusic.com/support.realband.htm#20245

The Band-in-a-Box® Flash Drive Backup Option

Today (April 5) is National Flash Drive Day!

Did you know... not only can you download your Band-in-a-Box® Pro, MegaPAK, or PlusPAK purchase - you can also choose to add a flash drive backup copy with the installation files for only $15? It even comes with a Band-in-a-Box® keychain!

For the larger Band-in-a-Box® packages (UltraPAK, UltraPAK+, Audiophile Edition), the hard drive backup copy is available for only $25. This will include a preinstalled and ready to use program, along with your installation files.

Backup copies are offered during the checkout process on our website.

Already purchased your e-delivery version, and now you wish you had a backup copy? It's not too late! If your purchase was for the current version of Band-in-a-Box®, you can still reach out to our team directly to place your backup copy order!

Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.

Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.

Update your Band-in-a-Box® 2024 for Windows® Today!

Update your Band-in-a-Box® 2024 for Windows for free with build 1111!

With this update, there's more control when saving images from the Print Preview window, we've added defaults to the MultiPicker for sorting and font size, updated printing options, updated RealTracks and other content, and addressed user-reported issues with the StylePicker, MIDI Soloists, key signature changes, and more!

Learn more about this free update for Band-in-a-Box® 2024 for Windows at www.pgmusic.com/support_windowsupdates.htm#1111

Band-in-a-Box® 2024 Review: 4.75 out of 5 Stars!

If you're looking for a in-depth review of the newest Band-in-a-Box® 2024 for Windows version, you'll definitely find it with Sound-Guy's latest review, Band-in-a-Box® 2024 for Windows Review: Incredible new capabilities to experiment, compose, arrange and mix songs.

A few excerpts:
"The Tracks view is possibly the single most powerful addition in 2024 and opens up a new way to edit and generate accompaniments. Combined with the new MultiPicker Library Window, it makes BIAB nearly perfect as an 'intelligent' composer/arranger program."

"MIDI SuperTracks partial generation showing six variations – each time the section is generated it can be instantly auditioned, re-generated or backed out to a previous generation – and you can do this with any track type. This is MAJOR! This takes musical experimentation and honing an arrangement to a new level, and faster than ever."

"Band in a Box continues to be an expansive musical tool-set for both novice and experienced musicians to experiment, compose, arrange and mix songs, as well as an extensive educational resource. It is huge, with hundreds of functions, more than any one person is likely to ever use. Yet, so is any DAW that I have used. BIAB can do some things that no DAW does, and this year BIAB has more DAW-like functions than ever."

Convenient Ways to Listen to Band-in-a-Box® Songs Created by Program Users!

The User Showcase Forum is an excellent place to share your Band-in-a-Box® songs and listen to songs other program users are creating!

There are other places you can listen to these songs too! Visit our User Showcase page to sort by genre, artist (forum name), song title, and date - each listing will direct you to the forum post for that song.

If you'd rather listen to these songs in one place, head to our Band-in-a-Box® Radio, where you'll have the option to select the genre playlist for your listening pleasure. This page has SoundCloud built in, so it won't redirect you. We've also added the link to the Artists SoundCloud page here, and a link to their forum post.

We hope you find some inspiration from this amazing collection of User Showcase Songs!

Forum Statistics
Forums66
Topics81,631
Posts735,242
Members38,520
Most Online2,537
Jan 19th, 2020
Newest Members
SYOTR, Steve Smith, Bpnsrinu, DanyLevy, Arnav Singh
38,522 Registered Users
Top Posters(30 Days)
MarioD 185
DC Ron 100
dcuny 86
DrDan 73
Today's Birthdays
Bernard Rasson, John Temmerman
Powered by UBB.threads™ PHP Forum Software 7.7.5