Help! Tech S.O.S (Off topic)

General tech help for computers or music equipment.

The purpose of this forum is for people to get assistance from the community for any computer related or music equipment tech question. Anything remotely tech or musical is fair game.


  • my guitar sound has a buzz when I plugin to my guitar
  • which type of guitar strings are best for a telecaster?
  • my iPhone won't charge -why?
  • what's a good set of home speakers for a living room.
  • should I buy an android or iPhone?
  • what's a good entry level saxophone to buy?
  • is a 4K TV worth it?

Note: This is an "Off-Topic" help forum. For assistance with Band-in-a-Box and other PG Music Products, you should post on the appropriate "PG Music Product" forum.

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PG Music News
Band-in-a-Box® for Windows Online Manual - Chord List & Shortcuts

Visit the Chord List of our Online Manual, and you'll see all the chords that can be used within the program! The list includes a few Tricky Chords and Shortcut Chords that you may find useful too!

Tricky Chords:
C5b This is "C flat 5." It is spelled this way to avoid confusion.
C2, C5, C4, C69, C7alt, Cm7#5
You can type C-7 for Cm7 (i.e. use the minus sign) or C7-9 for C7b9.

Shortcut Chords
If you enter a lot of songs, you will appreciate these shortcut keys.
J = Maj7
H = m7b5 (H stands for Half diminished)
D = dim
S = 7sus

There's even information on how to add your own chord shortcuts - check it out!

Video Request Answered - Creating Intros, Bridges, and Endings in Band-in-a-Box®

Check out the newest support video created by Kent that explains how to create intros, bridges, and endings in Band-in-a-Box®! Click here to view...

The Band-in-a-Box® SongPicker Feature

If you have a folder of songs that you'd always like easy access to within Band-in-a-Box, make sure you familiarize yourself with The SongPicker feature, which access the folder that you choose and lock it to!

Access the SongPicker by clicking on the [Song] button next to the title of the song within the main screen of Band-in-a-Box. The first time the SongPicker is opened, you can choose the folder to use to create the list by selecting [Change] and navigating to your preferred directory. Once chosen, select [OK - Make Song List], and Band-in-a-Box does the rest... the next time you click on [Song], you'll be taken directly to your preferred folder!

Learn even more about this feature within Chapter 5 of our Online Manual, here.

Just Launched - The FAQ and Knowledge Base Forum!

If you have a question (or questions!) about Band-in-a-Box®, PowerTracks, RealBand®, or any other PG Music Inc. product - whether it be technical support or pre-sales, there's now an easy one-stop spot to find the answer - our FAQ and Knowledge Base Forum!

Don't want to read through the 600+ posts? Use the Search FAQ option, and you can choose your key search terms to locate the topic and answer you're looking for!

Common pre-sales questions about our products, ordering, and delivery:

Technical support & troubleshooting by product:
Band-in-a-Box® for Windows
Band-in-a-Box® for Mac
RealBand® for Windows
PowerTracks Pro® Audio for Windows
Other Products

There's even a Request New FAQs forum, if you didn't see your question answered anywhere!

Over 190 Saxophone RealTracks for Band-in-a-Box®!

Today's the day we say "Happy Birthday" to Adolphe Sax, the creator of the Saxophone!
(Adolphe was born November 6, 1814 - 32 years later he patended his saxophone creation!)

We have more than 190 Saxophone RealTracks available for Band-in-a-Box with the following RealTracks Sets - review the complete list here.

Check our our Saxophonist programs for Windows:
The Jazz Saxophonist
The Rock Saxophonist

Customers LOVE Band-in-a-Box®!

Here's some of the amazing feedback we've received lately, from program users just like you!

Arthritic fingers means I find it very difficult to play anything. This program is amazing - and it does use real musicians!
-Bob E.

The power of this program is just unbelievable! It's been a best kept secret for a couple of decades now. A song writer's dream!
-Mike D

This band can practice any time of day ...LOL
-William G

Band-in-a-Box works so simple you could teach a child to do it within minutes - the RealTracks are amazing. Doing an album as we speak. I challenge you to give it a try. I am 60 years old and even though I've played 50 years, I am no engineer. But as a song writer I needed some effective tools to create quality production of my work. This is IT! It's as easy as typing and filling in the blanks. The instructional videos allow you to change settings while watching the pro. I myself purchased every "RealTrack" I could get... Take it from me, don't let this overwhelm you. It is absolutely a writer and solo artist dream!
-John S

Best part of Band-in-a-Box is that it saves me having to program drums, the Real Drummer part of the software is brilliant and natural sounding. I then layer real instruments with guys from my band. As a songwriter, Band-in-a-Box has saved me so much time it's ridiculous.
-Andy B

Incredible Software. Great for ignorance and experts and for anyone who wants to deal with music. If you do not have a hobby and want to have one "Band-in-a-Box" is the best choice. Simple, but if you want to be an expert on it, you need to make an effort to master it perfectly for perfect use. The only disadvantage is if you do not want to become a musician, and use it, you will become a perfect musician. Therefore, be cautious. It's not a toy. ;)
-Ilija B.

Been a BIAB man since '92, such a comprehensive source for music making! So much more to offer than "loops", it allows actual music composition to be realized. Evolve from harmonic ignorance and find out what REAL music is made of!
-Don D.

A must for any musician who wants to improve on his own, or to share his musical ideas in a professional high quality rendition.. You just play with the best musicians and that's great ♪ :)
-Jean-Marie D.

I use Band in a Box all the time. I couldn't be more pleased. It's easy to use and it sounds super-big time!
-Max R.

An excellent tool for generating backing tracks. Saves me hours of MIDI programming. Combines the best of MIDI and live audio samples.
-Steve A.

Video Help - My Band-in-a-Box® Won't Open!

Our NEW I want a video that shows me how to .... forum is off to a GREAT start! We've answered the common question/issue of "My program won't open!" with the following video: How To: Return to Factory Settings outside Band-in-a-Box (Win).

Want to see a video about a particular issue your having with the program? Post your request here, we're happy to help!!

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