I've gone through all the correct procedures installing Sampletank, authurisation code etc etc and its told me everything is OK you can now use Sampletank, but, when I keep getting this message every time I use it;
Registry error
Please ensure this product has been installed properly
Has anyone else had this message or is it just me?
This is the first time I've ever had problems with a new BIAB upgrade installation, but I suppose it had to happen at some point.
Keith
Just for the Record my system is running Win7 32bit.
Keith, based partly on your other question about PDF995, I wonder if your download is corrupt?
Anyway, we do know a sequence of steps to install SampleTank properly. I followed it during testing. I'm not sure the instructions for this were posted on the forum yet, but if you contact PG Music Support they can surely talk you though it.
I don't think the version of Windows you have is any reason for the problem.
Thanks again for your help Matt, I have just downloaded it all again and its still the same, I'll try and find the correct procedure for installing it.
At last I've sorted out why I couldn't get Sampletank to work, apparantly I have to have BIAB set to "Run this program as an administrator". I just wonder does anybody else have to do this for it to work.
I've also noticed that on some demos the volumes of the HI-Q patches seem lower than the Realtracks, and altering the Reverb spinner doesn't make any difference, is this normal?
Hello, I have the same problem with Sample tank as a plug-in within BiB.
Of course I can run Sample Tank as an administrator when opening it as a
stand-alone application, but not when I use it within BiB.
Does anyone knows how to solve the problem?
I take this opportunity to give my "discontent" about the programs from
IKMedia. I have not succeeded up to now to use Amplitube BOTH in BiB AND
in Music Creator 6. It is one or the other with every time a new installation.
All my question sent to IKMedia in this respect remained unanswered until today...
Quote:
At last I've sorted out why I couldn't get Sampletank to work, apparantly I have to have BIAB set to "Run this program as an administrator". I just wonder does anybody else have to do this for it to work.
Yes, that's the way it must be with Win 7. Lots of programs require you to be running your computer as admin.
Bernard, same thing for you but you didn't say what OS you're using. ANY question about these things must include a complete system description or we're all just taking educated guesses trying to help you. After you've confirmed you're running as admin, then make sure you followed the Biab installation process properly for Sampletank.
A quick comment about Microsoft and admistrators. I know it sounds stupid but this is their way of "protecting" you from yourself. They decided to use the same system they use for companies. In a company if you as a user try to install something that requires admin privleges you literally have to talk to the IT manager about it. Same thing at home except you are both the user and the IT manager. My system is set up so that it boots and logs me on as admin automatically. If you're not completely comfortable with that and like the idea of receiving certain warnings from your OS then leave it alone and you can use admin privleges as needed and then put it back to you being the user.
It's just something we all have to be familiar with, that's all. No big deal.
Bob
You can disable the UAC. Here’s how:
http://www.howtogeek.com/howto/windows-v...-windows-vista/My music computer is off line so this is the option that I chose.
Hello Bernard,
Quote:
I have not succeeded up to now to use Amplitube BOTH in BiB AND in Music Creator 6.
I might know the answer to this... assuming you are on Windows 7 64-bit. AmpliTube has both 32 and 64-bit versions of their VST plugin. I'm guessing that Music Creator 6 is a 64-bit program, so it needs to use the 64-bit AmpliTube plugin. Band-in-a-Box is a 32-bit program so it uses the 32-bit AmpliTube plugin.
The solution (assuming you have Win7-64 as I mentioned) is for you to run the AmpliTube install (just once more), and pay attention to the locations of the 32-bit and 64-bit VST plugins - make sure you are installing them to different folders, take note of those folders, and choose the appropriate plugin depending on which host program you're using.
Any tips on getting HQ instruments installed on a Win 7 32 bit platform, when it starts with an error message saying it isn't a 32 bit product?
Hi,
Quote:
Any tips on getting HQ instruments installed on a Win 7 32 bit platform, when it starts with an error message saying it isn't a 32 bit product?
If, by any chance, you're referring to a Windows error message that says "not a valid win32 application", this particular error is most likely caused by an incomplete file download. I suggest that you download that file again.
Thanks for solutions from Jazzmammal and Andrew...
Now day time in Germany, I'll check this evening...
I use Windows 7-64bits and of course, I have set the
Amplitube at 64 bits accordingly, but I did not come to the idea
of installing both 64 and 32 and to install them in 2 different
files (perverse!). You never stop to learn!
Concerning the administrator topic, I know understand (It will
be the hope I will be living on today until I can check it)
that I have to start Windows (booting up) as an administrator.
I am not sure how I do that (thought you could only do this for
a stand alone program) but it will keep me busy this evening!
Thanks to all helpers, it's a hard world!
Quote:
I have set the Amplitube at 64 bits accordingly, but I did not come to the idea of installing both 64 and 32 and to install them in 2 different files (perverse!). You never stop to learn!
The problem we all face is digital audio work is not a normal use of your computer. There's a very small percentage of users that do this kind of thing. Since it's well outside of the norm, you do have to become a computer nerd in order to understand what needs to be done. I remember getting into this about 10 years ago and running into the same thing. I was just a casual PC user at home and of course used one at work too. My experience was very limited. Going into digital audio home studio recording was a nightmare for me at first. My comment was the same as everybody else's. "I just want to make some flippin music, not spend hours turning myself into a PC geek!!" Well, guess what, we do have to be PC geeks or we'll never get anywhere with this stuff.
Perverse is a good word for it. You have to do some basic reading about how most 32 bit applications work fine in a 64 bit OS yet 32 bit audio plugins will NOT work. We're in a transistion period right now between 32 and 64 bit. 64 bit has major advantages but not everything works with it as you've just discovered but it can be MADE to work with some tweaking from you. Welcome to the world of computer nerds. And, it's always been like this with digital audio (and home video editing too) and I doubt it's going to change.
We're the bottom feeders in the PC universe. There are few of us in the big picture and that makes us pretty much on our own with very little support from either Microsoft or the PC makers. It's all small independent companies like PG Music, IKM and digital interface makers who all have to try to make their stuff work in a hostile Windows environment that was not designed for this.
Forums like this one are the best places to learn from other users because the big companies don't give a rip about us.
Bob
So, Jazzmammal, you are 100% right...
I am now back home, try to have the f.. Sample Tank working and it simply does not.
Yesterday, going through the mixer/Plug-ins I could call it, only I would have a reminder asking me to re-open it as an administrator.
Today, I have downloaded the new patch 363 and (of course, I dont know if there is a relation) nothing works...
Of course I have installed the programm and have under C/Program files (x86)/IKMultiMedia/SampleTank 2,5/Instruments the file "Band in a Box" added to the ones I had before (I already had Sample tank free). All different instruments are there (bass, drums, guitar, piano, strings) with all files like grand piano.stip or grand piano.sth
Just the same, when from within BiB I call "select Hi Q Midi Synth patch", I see all the for BiB available instruments like "High Q 001 01 under SteinbergDrums...". But when I click the instrument nothing happens (BiB cannot load Sample Tank, I guess).
Nice, what do i do now?
I tried to go through the mixer and under an instrument to load a "new" VST Synth.
I land under Steinberg/VST Plug in and check "Sample Tank2.x.dll" the only one "Sample tank"that I find there and BiB does not accept the .dll
End of the procedure.
OK, I might consider to open a new account by IK Multimedia, forgetting the "old" registration i already had there for the free version of sample tank.
If I go this way, I have to go through the IKMultimedia registering procedure and I some point I am asked to give a software code that I do not have...
end of the procedure.
Of course I can give the software code I (already) had for Sample Tank free, but this where the proble seems to lie...
Sorry for the long explanations, but I would like to hear the samples chosen by BiB.
Bernard
That's the message, Andrew, and I can't get HQ...exe to load yet... will try again.. (Have turned off Norton...) no luck yet. Thx for contact..
Hello DrDuBose
Ok, you'll need to download that file again, something went wrong with your download.
I refuse to use ANY software that treats me like a war criminal in order to use it. This "Multimedia Authorization Manager" is stuff the Taliban dreams up. I'd rather just buy hardware than deal with a software company like IK. These people suck BIG TIME !!! They are an insult to the industry.
Philly Jazz just said exactly what I tried to explain a few days ago...
These procedures from IKMultimadia are much too much complicated...
Anyway, I proudly announce that "I have made it" and the thing works now...
Andrew, thanks again for your explanations...
Actually I do not want to switch to "use the VST" check because I am using the Ketron
as my main source. So I change the track to "VST-Sample tank" and then change or set the instrument. Because of all the time spent to have the set up working, I did not have the time to try all available instruments... I will tonight.
Once again thanks to all, nice not to be left alone in this cruel software world!
Ooops! forgot to explain that I have solved the "administrator" problem by following the JFord instructions which were very clear (JFord, you should work at IKMultimedia and develop there the "instructions for use"!)
Andrew, I forgot to turn off the Norton firewall, which demonically removed the 375MB hiq instruments. download about half a dozen times, before I was able to get it downloaded... No error message upon loading, and am exploring the new instruments. Thanks for helping keep me engaged... And Happy Holidays!
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I refuse to use ANY software that treats me like a war criminal in order to use it. This "Multimedia Authorization Manager" is stuff the Taliban dreams up. I'd rather just buy hardware than deal with a software company like IK. These people suck BIG TIME !!! They are an insult to the industry.
Really? Ever work with Steinberg's USB dongles? All that comment says is you've not worked a lot with the higher end semi-pro stuff. Piracy is a huge problem. How would you tell them to solve it? And please don't answer with the old cliched "I don't know but I sure wouldn't do it like this!" That's not an answer.
I've had Sampletank for maybe 4 years and had no problem at all the very first time I had to authorize it and no problems since. Seriously, I'm not trying to be rude here but dude, I can read instructions ok? It's not that hard.
Bob
It's not hard at all... just take the time to read, understand and follow the instructions. I was done in a couple of minutes. Doesn't take an Einstein, seriously!
Peace,
Mike
I predict this will be a very problem question.
I generallly know how this all works haveing spent a few years working with these type of things. So I was able to get it installed, registered and loaded into BIAB without reading a manual.
However, I did have a problem with no instruments being found within BIAB, but solved that by moving the folders around so the instruments were in the right place:
But then, I lost my registration and got the message that I only had nine days to register. But I had just done that before I moved the instruments, and it was fully registered. So apparently moving that folder messed something up. So I will run the manager again and re-register. Lets see how that works.
Well that did it. A second registration and this time it appears to have stuck. So it ain't rocket science but it is a bit of a hurdle to get it going. Now lets see how nice it is.
Yes, exactly. Well Said, Bob.
Quote:
The problem we all face is digital audio work is not a normal use of your computer. There's a very small percentage of users that do this kind of thing. Since it's well outside of the norm, you do have to become a computer nerd in order to understand what needs to be done. I remember getting into this about 10 years ago and running into the same thing. I was just a casual PC user at home and of course used one at work too. My experience was very limited. Going into digital audio home studio recording was a nightmare for me at first. My comment was the same as everybody else's. "I just want to make some flippin music, not spend hours turning myself into a PC geek!!" Well, guess what, we do have to be PC geeks or we'll never get anywhere with this stuff.
Forums like this one are the best places to learn from other users because the big companies don't give a rip about us.
Bob
