hello
i have just upgraded to biab 2018 from 2015, i have a few problems with my upgrade and would like to uninstall /reinstall biab to see if it sorts my issues out.

would my real tracks stay installed or would i have to reinstall those as well,dont really want to spend a couple of days reinstalling the real track sets
thanks for any advise

You can just install again over the same place. But can you tell us more about the problem?

hello thanks for reply Matt
its actually problemS

i have already posted this on the forums but the problem hasnt been resolved ive tried all the advice given.

from bb main window i open style picker
from style picker i select a style and then choose the option
"quick-play using premade demo, the yellow message box appears saying its auditioning the style, the play bar does not move while it is auditioning,it plays the whole demo and sometimes longer.if i dont click anything and just leave it, it eventually finishes the audition after what seems like a couple of minutes and then plays normal with the play bar moving.
if i try to select another style or just mouse click anywhere on the style picker window whilst it is still auditioning the style picker window greys out and just hangs, i leave it for quite a while but eventually have to use task manager to shut down and restart biab

in a nutshell its actually a lot faster to load the premade demo and then play it with existing chords than to use the quick play premade demo.

ive just posted another problem which was with the clean up option, after clean up i get the diagnosis which shows the following

>>>>>> mergeFolders
source = C:\bb\Duets for Sight Reading
dest = C:\bb\Songs and Lessons\Duets for Sight Reading
backup = C:\bb\Data\Backup\Misc\
ERROR: source dir does not exist: C:\bb\Duets for Sight Reading
<<<<<< mergeFolders errorCount 0

>>>>>> mergeFolders
source = C:\bb\Ear Training
dest = C:\bb\Songs and Lessons\Ear Training
backup = C:\bb\Data\Backup\Misc\
ERROR: source dir does not exist: C:\bb\Ear Training
<<<<<< mergeFolders errorCount 0

>>>>>> mergeFolders
source = C:\bb\FGSOLO50
dest = C:\bb\Songs and Lessons\FGSOLO50
backup = C:\bb\Data\Backup\Misc\
ERROR: source dir does not exist: C:\bb\FGSOLO50
<<<<<< mergeFolders errorCount 0

>>>>>> mergeFolders
source = C:\bb\Folk Songs
dest = C:\bb\Songs and Lessons\Folk Songs
backup = C:\bb\Data\Backup\Misc\
ERROR: source dir does not exist: C:\bb\Folk Songs
<<<<<< mergeFolders errorCount 0

>>>>>> mergeFolders
source = C:\bb\Jazz Guitar Solos - Swingin Vol 4
dest = C:\bb\Songs and Lessons\Jazz Guitar Solos - Swingin Vol 4
backup = C:\bb\Data\Backup\Misc\
ERROR: source dir does not exist: C:\bb\Jazz Guitar Solos - Swingin Vol 4
<<<<<< mergeFolders errorCount 0

>>>>>> mergeFolders
source = C:\bb\JAZZPRAC
dest = C:\bb\Songs and Lessons\JAZZPRAC
backup = C:\bb\Data\Backup\Misc\
ERROR: source dir does not exist: C:\bb\JAZZPRAC
<<<<<< mergeFolders errorCount 0

>>>>>> mergeFolders
source = C:\bb\JGSOLOS
dest = C:\bb\Songs and Lessons\JGSOLOS
backup = C:\bb\Data\Backup\Misc\
ERROR: source dir does not exist: C:\bb\JGSOLOS
<<<<<< mergeFolders errorCount 0

>>>>>> mergeFolders
source = C:\bb\Novelty Piano Riffs
dest = C:\bb\Songs and Lessons\Novelty Piano Riffs
backup = C:\bb\Data\Backup\Misc\
ERROR: source dir does not exist: C:\bb\Novelty Piano Riffs
<<<<<< mergeFolders errorCount 0

>>>>>> mergeFolders
source = C:\bb\Swingin' Jazz Piano Solos
dest = C:\bb\Songs and Lessons\Swingin' Jazz Piano Solos
backup = C:\bb\Data\Backup\Misc\
ERROR: source dir does not exist: C:\bb\Swingin' Jazz Piano Solos
<<<<<< mergeFolders errorCount 0

>>>>>> mergeFolders
source = C:\bb\Soundtrack MIDI Fakebook
dest = C:\bb\Songs and Lessons\Soundtrack MIDI Fakebook
backup = C:\bb\Data\Backup\Misc\
ERROR: source dir does not exist: C:\bb\Soundtrack MIDI Fakebook
<<<<<< mergeFolders errorCount 0

Files with STY extension are absent in folder C:\bb\
Files with STX extension are absent in folder C:\bb\
There are no files found by mask C:\bb\unins*.exe
There are no files found by mask C:\bb\unins*.dat
work completed
i dont understand what it all means but what stands out to me is that it mentions errors and absent files

If you keep the RealTracks folder and Drumtracks folder as they were, the old RTs will stay in place.

A different method: I usually install a new version in a new folder (in my case E:\BIAB 2018) besides the old BIAB 2015 installation. Then MOVE the the RealTracks folder and Drumtracks folder (move because of their size) in to the new place, and COPY the STY files ST2 and XT2 files, WITHOUT replacing in case they're updated. But i makes sense to copy all the new Realtracks and Drummtracks content after all this, as many are updated over they years.
It always takes time to copy-verify and check the RTs though.

Also a copy tool like FastCopy (my favorite) or Teracopy could come in handy at times. F