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Posted By: bloc-head My Hard Drive Arrived, Thanks PGMusic - 12/12/18 04:57 PM
I received my BiaB 2019 Hard Drive yesterday, Tues 12-11-19...
I had already downloaded, & installed the files and updated to builds 603, 604 & 605. I've been playing with it for several days now, and besides a few issues, I'm very happy with the new 64 bit version... Thanks PG Music…
Generally the program performs great on my Studio Desktop, and my slower, less-capable Laptop...
I have gained a lot of valuable knowledge, and much help from following this wonderful forum... but it pains me, somewhat, to read so much negativity, even though I do understand some of the frustration expressed...
I'm confident the good folks at PGMusic, with the help of this great Forum, will in time, iron out all the kinks...
Posted By: gwp99 Re: My Hard Drive Arrived, Thanks PGMusic - 12/12/18 06:29 PM
Good news for you. Are you using ASIO?
Posted By: bloc-head Re: My Hard Drive Arrived, Thanks PGMusic - 12/12/18 07:23 PM
I am using Focusrite USB ASIO along with my Focusrite Scarlet 18i20 interface... works ok, but I still get pops & crackle noise when using Cakewalk Sonar with BiaB open in background, or vice-versa...
If I close either program, the noise goes away... I also had this problem earlier, back when I was using an M-Audio pci interface, and previous versions of BiaB...
Bloc-head, I just got my drive today, too. Yay!

And I have the same equipment as you. Is your Scarlett 18i20 a first or second generation? Mine is a second and I hope these instructions will work if you have a first.

I don't get the pops and crackles, so let's explore:

1) In Focusrite Control, Device Settings tab, is your Sample Rate set to 44.1?

2) In BIAB, Options, Preferences, Audio go to Audio Drivers. What is your selection for Resampler quality?
Then, right above that, click on ASIO Driver Control Panel. What is the buffer size? (You'll also see sample rate there and it should be 44.1).

Finally, since you've discovered running two programs with ASIO gives crackling, try using MME for BIAB. Any improvement?

Posted By: Noel96 Re: My Hard Drive Arrived, Thanks PGMusic - 12/12/18 07:49 PM
Pipeline mentioned something in another thread that would also be worth trying in relation to extraneous noises. Try deactivating "ASIO Always On".

If other programs are open that require the audio driver, this setting in BIAB can override other settings.

Given that ASIO is pretty much unique for each device, and this adds an element of unpredictability to these drivers, I personally don't know if this setting will impact sound quality when multiple music software programs run for the Focusrite. I'm passing this thought on as just "something to keep in mind".

Attached picture ASIO always on.JPG
Posted By: bloc-head Re: My Hard Drive Arrived, Thanks PGMusic - 12/12/18 08:13 PM
Thanks Matt & Noel... I'll check my settings when I get home and let you know...
Posted By: bloc-head Re: My Hard Drive Arrived, Thanks PGMusic - 12/13/18 12:45 AM
Originally Posted By: Matt Finley
Bloc-head, I just got my drive today, too. Yay!

And I have the same equipment as you. Is your Scarlett 18i20 a first or second generation? Mine is a second and I hope these instructions will work if you have a first.

I don't get the pops and crackles, so let's explore:

1) In Focusrite Control, Device Settings tab, is your Sample Rate set to 44.1?

2) In BIAB, Options, Preferences, Audio go to Audio Drivers. What is your selection for Resampler quality?
Then, right above that, click on ASIO Driver Control Panel. What is the buffer size? (You'll also see sample rate there and it should be 44.1).

Finally, since you've discovered running two programs with ASIO gives crackling, try using MME for BIAB. Any improvement?


yes, Scarlett 18i20 (gen 2)
1) yes, 44.1
2) Resampler Quality = Good; Buffer size=1024; Samp rate=44.1

Success! after changing Biab's drivers to MME Noise Stopped...
Posted By: DebMurphy Re: My Hard Drive Arrived, Thanks PGMusic - 12/13/18 08:15 AM
I still have my noise. Tried all types of combinations and no luck.

Desktop HP:
Windows 10
Presonus AudioBox 22 VSL - updated drivers
1.2TB available on HD; 794GB used
8G of RAM
BIAB 32 works fine; 605 update
BIAB 64 is noisy; 605 update


Sampling is set exactly is noted in the above post about the Scarlett.

Oddity is that I also have a Dell Laptop with the same problems minus the Personus. The Dell has never seen the Presonus.

Considering a re-install on both machines.

And, yes, I have contacted the help desk.

...Deb
Posted By: Teunis Re: My Hard Drive Arrived, Thanks PGMusic - 12/13/18 09:03 AM
Originally Posted By: bloc-head
I am using Focusrite USB ASIO along with my Focusrite Scarlet 18i20 interface... works ok, but I still get pops & crackle noise when using Cakewalk Sonar with BiaB open in background, or vice-versa...
If I close either program, the noise goes away... I also had this problem earlier, back when I was using an M-Audio pci interface, and previous versions of BiaB...


Sonar has a little box (Performance) in the Control Bar that shows the CPU utilisation. If you don’t see it right click in the control bar and select it. If this gets a bit high you will get pops and crackle (static) when using ASIO. The PG VST will lift the CPU rate a bit. In the preferences you can change the ASIO buffers or under Sync and Caching up the playback I/O buffer size. Lift it to 2048 or higher (4096 but it might effect your timing if playing into Sonar with a MIDI keyboard. You can leave the record at 1024.

This might help

Tony
Good suggestions above by Tony to check the CPU meter. You may be able to see the same effect in Task Manager.

And he’s right, larger playback buffers may help. The values that are right for you are relative to your computer as well as the sound card. For example, I use 256 for recording, but bump up to 512 for general playback. Too high can actually cause problems, too, so experiment.
Posted By: bloc-head Re: My Hard Drive Arrived, Thanks PGMusic - 12/13/18 04:08 PM
Great Info & Advice... Thanks again to all...

btw, I did try Noel's above suggestion with inconclusive results... I will try again & experiment more...
Mine arrived too, and on the back there's a sticker saying it's produced in the Netherlands. About 30 km from here ... Why do i have to pay import taxes then beats me ...!
Originally Posted By: bloc-head
I received my BiaB 2019 Hard Drive yesterday, Tues 12-11-19...
I had already downloaded, & installed the files and updated to builds 603, 604 & 605. I've been playing with it for several days now, and besides a few issues, I'm very happy with the new 64 bit version... Thanks PG Music … I'm confident the good folks at PGMusic, with the help of this great Forum, will in time, iron out all the kinks ...

Just moved back to 2018 for now ... the audio handling doesn't work, it seems you can import only one chunk in both 32bit and 64bit BIAB 605. BIAB 2018: no problems, even 24bit files survive, not with 2019 64bit ...

Originally Posted By: bloc-head
.... I did try Noel's above suggestion with inconclusive results... I will try again & experiment more...

i gave up on that too ... F
Posted By: bloc-head Re: My Hard Drive Arrived, Thanks PGMusic - 12/13/18 04:29 PM
Originally Posted By: fiddler2007
Mine arrived too, and on the back there's a sticker saying it's produced in the Netherlands. About 30 km from here ... Why do i have to pay import taxes then beats me ...!


My Hard Drive does not have that sticker, but the box does have a sticker that reads "Made In Canada"
Originally Posted By: DSM
I still have my noise. Tried all types of combinations and no luck.

With windows 10 and USB audio a lot has to be set up right. VCbasics, DotNet, power handling, CPU tuning, AND Graphics drivers tuning (turn hardware acceleration off if possible) are important too. You have all kinds of (digital) noises, spikes, stutters, pinknoise; not clear what's up on your system. If you have an external USB interface and other programs work OK, than it has to to with BIAB. try ASIO, MME or WAS, and buffersize tuning. with ASIO and my RME UFX i can get as low as 128 samples no sweat ....
Posted By: bloc-head Re: My Hard Drive Arrived, Thanks PGMusic - 12/13/18 04:57 PM
Good advice F...

New Question...
I need to free up space on my Laptop's HD,
I've decided to remove BB from the Laptop & run BIAB/RealBand2019 from the new USB Harddrive…
Should I just Delete the C:\BB folder..?
Originally Posted By: bloc-head
Should I just Delete the C:\BB folder..?

I believe the answer is Yes, but I strongly encourage you first to chat or call Support to verify.
Posted By: bloc-head Re: My Hard Drive Arrived, Thanks PGMusic - 12/13/18 05:15 PM
great idea, thanks Matt
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