I was randomly loading and listening to the song demos for the 2019 real track styles when I found that occasionally a real track would load and appear to be generating as per the status bar at the top of the screen but was silent on playback. All the other tracks in the style played fine.

e.g. when I load the demo song for the style _TORRID (which consists of only 3 instruments) the bass and drums play but the tango musette (#3048) is silent even though the status bar said it was generating. This occured in both the 32-bit and 64-bit versions of Band In A Box on all three of my computers. If I open the BLANK style and put in some chords and select #3048 tango musette, once again it says it is generating but is silent on playback.

If I open the Stylepicker in Realband and choose to load the demo song for _TORRID, all three instruments load, generate and play fine. This is the case with the problem instruments shown in the other styles I've listed below so I know I have them all and at least they work in Realband.

I've tried downloading and reinstalling all the RealTrack sets again but no change. I've even tried downloading the main program again and reinstalling it and also installed the latest updates (build 610) with no success.

My three computers are:
Desktop Intel i7 16gb RAM Windows 10 version 1803
Desktop AMD A10 16gb RAM Windows 10 version 1809
Notebook ASUS Intel i7 8gb RAM Windows 10 version 1803

I would appreciate if somebody could confirm similar behaviour. I wrote to PGmusic Support over a week ago about this but so far have not had the courtesy of a reply even though their auto-responder said it would be sent within two working days.

I went through and checked all of the new styles in the style sets 301-328 in the PlusPak and here are the ones I found with the offending RealTracks and their set numbers. All the other styles load fine and all their instruments generate and play as they should.

RT Set 306
_TORRID #3048 Accordion, TangoMusette Ev 100 Cory Pesaturo RT306
RT Set 307
_CADIZ #3239 Guitar, Nylon, Rhythm RumbaFlamencaBallad Ev16 090 RT307
_GIRONA #3239 Guitar, Nylon, Rhythm RumbaFlamencaBallad Ev16 090 RT307
_RONDA #3240 Guitar, Nylon, Rhythm RumbaFlamencaFast16ths Ev16 120 RT307
_RANCHRO #3209 Guitarron, MariachRanchero Ev 120 RT307
_JOROPO RealDrums=PercMaracasJoropo68^02-Smp,Dbl RT307
_NORTENO #3244 Bajo Sexto, Rhythm NortenoRamon Ev 120 RT307
RT Set 310
_7THWARD #3201 Guitar, Electric Soloist, LaidBackBluesyBrent Ev100 RT310
_BANDERA #3201 Guitar Electric Soloist, LaidBackBluesyBrent Ev100 RT310
_NIFTY #3197 Guitar Electric Soloist PopBalladMellowBrent Ev 130 RT310
_DULCET #3199 Guitar Acoustic Soloist PopBalladMellowBrent Ev 130 RT310
_FREEBIE #3193 Guitar Electric Soloist WaltzMellowBrent Ev 120 RT310
_MUTED #3321 Guitar Acoustic Soloist RnBPopDblBrent Ev 055 RT310
RT Set 314
_AUBURN #2195 Piano, ElectricVintage Ev085 RT314
RT Set 317
_HOMESIK #2195 Piano, ElectricVintage Ev085 RT317
RT Set 318
_MISSTEP #3180 Guitar, Acoustic,Rhythm Campfire128 sw 060 RT318
_REMOTE #2054 Guitar, Acoustic, Fingerpicking Country Waltz Brent sw110 [Triple Time] RT318
_SEADOG #2053 Guitar, Acoustic, Fingerpicking Country Waltz Brent Sw085 RT318
_SWABBIE #2053 Guitar, Acoustic, Fingerpicking Country Waltz Brent Sw085 RT318
_UNFAZED #2054 Guitar, Acoustic, Fingerpicking Country Waltz Brent sw110 RT318
_WOODLND #3180 Guitar, Acoustic,Rhythm Campfire128 sw 060 RT318
_CURIOUS #3217 Guitar 12-String Acoustic Rhythm CampfireEven Ev 165 RT318
_CAPSIZE #3221 Guitar 12-String Acoustic, Rhythm CampfireSlowWaltz Sw 085 RT318
_CSTAWAY #3219 Guitar 12-String Acoustic Rhythm CampfireSwing Sw 120 RT318
_PORTENT #3220 Guitar 12-String Acoustic Rhythm CampfireSwing Sw 165 RT318
_BALLAST #3222 Guitar 12-String Acoustic, Rhythm CampfireWaltz Sw 120 RT318
_FAYRE #3223 Guitar Guitar 12-String Acoustic, Rhythm CampfireFastWaltz Sw 180 RT318
_MARSH #3224 Guitar 12-String Acoustic Rhythm CampfireSlow Sw 040 RT318
RT Set 322
_OFFHAND #3129 Mandola Background AmericanaFolkShuffleSyncAndy Sw 120 RT322
_RIDER #3129 Mandola AmericanaFolkShuffleSyncAndy Sw 120 RT322
_RIDER #3105 Guitar, Electric, Rhythm AmericanaFolkShuffleSyncLow Brent Sw 120 RT322_SPARK
_SPARK #3118 Bass Acoustic AmericanaFolkWaltzByron Ev 180 RT322
_SPARK #3127 Mandola Background AmericanaFolkWaltzAndy Ev 180 RT322
_SPARK 3107 Guitar, Electric Rhythm AmericanaFolkWaltzLowBrent ev 180 RT322
_BIDE 3137 Guitar Resonator Background FolkShuffleSyncEddyDelay Sw 120 RT322
_GLEAM 3136 Guitar Resonator Background FolkShuffleSyncEddy Sw 120 RT322
_GLINT 3130 Mandola Background AmericanaFolkWaltzAndy Ev 180 RT322
_GLINT 3107 Guitar, Electric Rhythm AmericanaFolkWaltzLowBrent ev 180 RT322
_KINDLE 3144 Fiddle, 5-string Background FolkLongNotesAndy 120 RT322
_LINGER 3118 Bass Acoustic AmericanaFolkWaltzByron Ev 180 RT322
_LINGER 3127 Mandola Background AmericanaFolkWaltzAndy Ev 180 RT322
_LINGER 3139 Guitar Resonator Background AmericanaFolkWaltzEddyDelay Ev 180 RT322
_VIBE 3146 Fiddle 5-string Background FolkWaltzChopsAndy Ev180 RT322
_VIBE 3138 Guitar Resonator Background FolkWaltzEddy Ev180 RT322
RT Set 323
_HIGHSIDE 3148 Mandola Rhythm AmericanaFolk 16ths Andy ev16 060 RT323
_HIGHSIDE 3150 Mandola Background AmericanaFolk 16ths Andy ev16 060 RT323
_LUPINE 3150 Mandola Background AmericanaFolk16thsAndy Ev16 060 RT323

Richard, I just tried with the _TORRID demo song and all three tracks generate and play OK.

Randomly, I picked another from your list (_MISSTEP) and it played OK also, including soloing each instrument.

What does 'What add-ons Do I Have' show on your system? Does it highlight anything missing?

Thanks for checking. "What Addons Do I Have?" doesn't indicate anything missing. The only styles I should be missing are the ones in the Bonus 49pack which I didn't buy this year but none of the styles or RealTracks I listed are from the 49pak.
I know I have all the styles and realtracks I listed because I can load and generate them in RealBand without error on all of my machines.
I see that you have the Audiophile version - I don't, so maybe the problem doesn't exist in that one. It's certainly got me beat. I've been buying, updating and using BIAB for over 20 years and have only experienced this type of problem in the past when there has been some sort of bug in the installation files.
Thanks again for checking

I have Ultrapak+ and all three _Torrid tracks play correctly.

Something of a long shot as three computers involved, but wonder if it could be same problem as I faced a while back following automatic Windows update? Sound card had switched itself to 5.1 from conventional stereo. Those Realtracks recorded in mono could not be heard as were trying to play through non-existent centre-front loudspeaker. Those recorded in stereo were fine as they played back normally through 'front' left and right speakers. As a result, some Realtracks could be heard, but others not.

Thanks for checking Allan.
I tried your suggestion and checked my Sound settings and they seem to be OK and haven't switched to 5.1. I was also able to confirm the sound settings by loading the _Torrid style demo song in Band In A Box. Once again the tango accordion seemed to generate but wouldn't play. I saved the song as an .SGU file and then loaded it into RealBand. Lo and behold the 3 tracks all generated and played fine. The bass is a mono track and the drums and accordion are stereo and they played through the speakers no worries.

It's frustrating that I can go into RealBand and load, generate and play any of those Realtracks I listed without problems but if I try to load one of them in Band In A Box they appear as an instrument in the mixer and the status bar at the top of the screen shows them generating up to 100% but then when I play the song there is no sound from that track.

Richard,

Just mentioning in case....

Have you installed build #610 that was released a couple of days ago?

Also, have you tried "Return to factory settings"?

Regards,
Noel

Thanks Noel,
Yes I had installed build #610. In all my years of using BIAB I've never had to "Return to factory settings" so I didn't think to try that. But that's exactly what I needed to do on all three computers and now it's all good.
Thank you for the advice. I'll try that in the future before I go off half-cocked.

Richard,

Like you, I so rarely use "return to factory settings" that it's usually not my first port of call when things stop working properly. I totally understand!

I'm glad you're up and running again.

All the best for 2019,
Noel

Thanks again Noel,
I now realise that it's a much more useful tool than I ever gave it credit for.
Thanks for the best wishes and Happy New Year to you and all the other helpful gurus on this forum.