I'm tired of this message constantly popping up. Tried WAS, MME and ASIO. Something is preventing me from auditioning demos and this is the problem. This player is ancient. Is there a workaround at all or maybe someone has a way to solve having to load a song instead of just auditioning the demo.
Prefer Asio for obvious reasons but none of them work at the moment. I'm using an Audient ID22. Works brilliantly on all DAW's but BB doesn't seem to like it. Was talking to support about demo tracks not playing. Seems to be a real media player problem.
Its very difficult for anyone to help you // guesswork unless you give details about your set up.
Fyi my audient evo has worked from day 1 nary a prob... ..includeing media player. The id range has a v good rep also. The following would help people help you mate.
1..What version of win you running ? 10 ? 8 ? earlier…? Please post a pic of your daw asio settings whereby the id works well. What daw ? 2..I assume akin to my audient you have a desktop audient app for id buffers//settings etc. ..post a pic of the settings. 3..Please post pics of your windows recording and playback settings.Including advanced settings. 4. post a pic of bb settings also ie..drivers etc .
if biab is closed and your playing a wav or mp3 outside of bb, and useing mp media player is all ok..? ie bb not activated.
Fyi the audient site has a good article on optimising a pc for audio work.
I suspect its either a setting in win or biab.
Try this…in audient control app, and in biab, and in win audio set all to 44.1k 16 bit and see if works…if not post the above info in points 1 thru 4. Fyi media player win works perfect here as does biab and reaper. Every day i use mp not only for auditioning in biab but also me rocking out to hard rock oldies and playing along with my guitar. ..lol.
Running Win 10 Audient set to 44kh when using BB, BUFFER is set at 1024 Audio driver is Audient 1/2 Not sure about settings. Been trying ASIO, MME and WAS but just keep getting Windows Media Player encountered a problem whilst trying etc. I 've reinstalled it and set it as default player but still getting error.
Mai. firstly you can set a lower buffer in id. i can get way less. lower than 4 ms latency. even lower if i wish...so should your nice id.
secondly please post the requested pics..info i asked for before. otherwise i cant help you.
and PLEASE TELL ME after closeing all music programs and bb etc etc. can you play audio in windows ? eg export a wav from your daw as a wav into win desktop...does it play in mplayer ?
om ps i just checked my audient is set to 256 samples. i get no probs.
In the Biab driver settings there is ASIO "Always On" this will still be using the driver when Biab is stopped if it is checked. I sent PG a Delphi wma player code so they could have an internal player to play all the wma Style and RT/RD etc.. demos without using Window Media Player. This same issue pops up so regularly.
Mal. if its sorted n not still as we say in cockney 'pear shaped'...lol. take pics of all your main settings of your pc includeing cubase and biab...in case happens again.
best om ps my audient allows 'was' drivers. try this 'was' driver in bb and asio in cubase.
Mal. ok little steps. NOW if wanting asio , follow pipelines posts/pics. MAKE SURE TO SELECT THE PROPER AUDIENT DRIVERS for asio. if asio not working post a pic of bb asio settings.
question why MUST you use asio in bb ? reasons. plz. om
if not already done mal spend a day googling lots of articles on the net and you tube re optimising a windows pc for music production. save the articles. i cant cover every topic. this stuff mate aint trivial , and if people ignore , often leads to problems. try also manufacturers of sound interfaces web sites. theres a ton of info out there , also on pg here. ie articles and vids etc. eg >>>>optimising
For most pro audio recording applications, ASIO is the preferred driver format to use, particularly when using an audio interface. Windows audio driver (MME, WDM, WASAPI) is perfectly fine in cases where you're gaming, streaming music or movies, or making video calls.
Today I tried Asio again, BB didn't crash, however I have no sound when trying to demo anything and all I get is 'Windows Media Player encountered a problem while playing the file'. WMP is set as default media player, I've re-installed it as advised, so my conclusion is it's the Media player.
For most pro audio recording applications, ASIO is the preferred driver format to use, particularly when using an audio interface. Windows audio driver (MME, WDM, WASAPI) is perfectly fine in cases where you're gaming, streaming music or movies, or making video calls.
Today I tried Asio again, BB didn't crash, however I have no sound when trying to demo anything and all I get is 'Windows Media Player encountered a problem while playing the file'. WMP is set as default media player, I've re-installed it as advised, so my conclusion is it's the Media player.
Mal, for undertaking the process of elimination, try using a different media player that Windows Media Player. VLC Media Player or Audacity come to mind.
You completely ignored my post. Before audiotraks,. so i’m at the point of giving up assisting. Of course i know asio is the norm. But using WAS is what people sometimes use in biab when running another OPEN app at same time. (i wont get into at this time multi client drivers as one thing at a time...but read up them plz.)
Troubleshooting is, as audiotrack said a process of elimination. and thats what ive been doing.
Once again i’ll reapeat…lets start with my point 1..in my previous post... When you get probs in asio biab IS CUBASE OPEN ! OR NOT ! IE DO YOU HAVE ASIO BIAB RUNNING AT SAME TIME AS CUBASE. (please also answer my other points in my previous post.)
OM, agreed. It's reasonable that there should be some response to suggestions from all who are trying to help. This forum consists mainly of voluntary contributors genuinely trying to help others to resolve identified issues.
Ok maybe i’m a mug for spending more time on this..but what the hey.
This morning i emailed audient tech support asking if the id range asio drivers are multi client….meaning one can run more than one app at a time that uses asio.
As we all know a lot of sound devices in the past and even today are not mc in the drivers. cos to quote another pg user asio is a ‘one trik pony’..ie one app at a time using asio.
I’ll report back once i hear back from audient. In the interim i would ask mal to answer my questions up thread…which i’m waiting for.
possibly this illustrates why some recording studios buy a pc daw from a custom builder of recording studio pc's that does all the software install and sound device//driver install/testing and delivers a turnkey daw so the user doesnt have to get in the hassle/weeds of config and set up.
If Windows is set to use the same audio device as Biab or a DAW and they take exclusive control over that device with ASIO then Windows will have nothing to play the wma demo with unless Biab is set to release the driver when it's stopped. That's why Biab needs an internal player to play the demo wma rather than using the windows system player. If it plays the wma using the audio device that Biab is using with a built in player, wouldn't that work ? Does this make sense ? I was talking to other techs about this and they said that is old using the system audio player and it went out after XP.
How many times does this issue come up in the forum ????
I meant no disrespect OM. It's just that I know my Asio wasn't at fault. It works fine on any other program that requires audio. I did an exhaustive search online but came up with nothing conclusive. I am sure there is no corruption on my system. Been through all of that. It seems everything points to some kind of anomaly with WMP.
I'd love to know if anyone does use an alternative media player and if it works. AudiTrack, can you confirm that your suggested alternative work?
looks like my audient evo drivers are multi client. i can have reaper daw open at same time as biab. both set to ASIO. and i'm groovy playing stylepicker demos in biab.
note in win advanced per sweetwater i posted before i have exclusive unticked in both playback and recording.
this is why we need pics mal. please post pics of your win advanced tab settings as well as a pic of your bb asio settings mate.
when i hear back from audient re your id drivers i'll post. if mine are multi client i would be surprised if you werent as id is the flagship product.
I guess changing default media player doesn't work. Tried changing defalt to vlc but BB still gives the WMP ERROR. cAN YOU CHANGE BB's default media player????
Ok thanks for pics.. 1..Audio driver asio dialog. I’m vision impaired so difficult but looks like same usb driver as i have 456…cept you have more channels. I have asio always on checked….read help on the dialog re synths//checking whether you want always on. Otherwise looks good. 2..Audio settings dialog. Looks good cept. I have mono not stereo selected. But like you i use daw for recording. 3..Preferences dialog. You dont need 99 undo, i have 9 but your decision. I have auto chek for updates unchecked. My daw pc dont see the net.I use a separate pc for that.
I gave you a link for checking advanced tab settings. See sweetwater link.here it is again...
And post pics of your recording and playback settings including advanced tab and what your sampling rate and bit depth in win is. Would respectfully suggest if you dont have one get a book on win. It helps lots. As does googling various win 10 dialogs. Just stay patient mate. Troubleshooting is difficult cos i’m not there.
Ps have you ever moved the wmp directory somewhere ? Where do your bb demos reside ?
PLEASE TRY THIS … If you have ultrapak bb drive…try booting into bb direct from the pg drive rather than your own internal drive. Does wmp work now ? Best om
Mal. please read my last post befor reading this one.
more info.
Hopefully youve read my previous post. If still problems.. more possible reasons for your win wmp problems ie 'encountered a problem'. i dont want to confuse you by throwing too much at you but read following...
1..By any chance are you on the net while using your pc for music production ? And also using anti virus ? if so disable net and av and report back if this solves problems.
2.. Only other things i can think of are a corrupted wmp codec or if you downloaded the bb demos from pg’s site as part of the total pg package maybe in the download process something was corrupted. Did you run the wmp troubleshooter ? how did you purchase bb ? download ? or hard drive sent ? 3.. In addition search you tube videos re the win wmp message your getting . They might give added clues. ..
Thanks OM. I'll get back tomorrow, reading this in bed. I think we have the Atlantic between us. :-)
I don't use a BB drive. Everything is on SSD's. This is a monster of a PC and cost a small fortune so I have every faith that it will performas I expect. Just takes little me to get to know it better. I'm a humble musician, guitarist and vocalist. Not the worlds best tech savvy but I try. My mixing and mastering took me years to learn and I'm still doing so but it's the best way.
Fyi I used to sing in everything in uk from cathedrals thru heavy rock and everything in between. i'm an ex choirboy...lol. My cathedral music boss didnt approve of my rock gigs lmao. Yep we are in different time zones.
Please tell me if you addressed my last 2 post suggestions. Eg the cubase and sweetwater links.
Be aware even tho’ mate you got a kick a** pc , if it was bought at normal retail store in uk, …its not optimised for music production. Heres one company of many that specialises in custom music production pc’s. A uk company. Lots of good articles you can read.
my advice is take music pc off net and use a cheap clunker for net like moi. i would set up your music beast with 3 ssd drives. i recommend one for win, one for daw work and one ssd for sample libs. this is gonna be my new desktop with 32 gb ram. what are the specs of your pc ?
Anyhoo …lol….my wifey is buying me a new pc for my july bday. Rock on.
In order to get a complete picture of your daw rig…and after a good sleep… Please answer following.
1..When you originally used the pg installer to install bb and the real traks and demos and pg programs etc did you go with the default directory paths in the installer OR did you change them to your own custom paths ?
2..What pg package did you order ? ultrapak ? did you download everything ?? what delivery method ?
3..With cubase closed and ONLY biab open and forgetting playing bb song demos using win player…on first boot of bb when you double clik on bar 1 or >+...do you hear bb song play with one chord or say after you entering some chords ?
I think its safe to say its not the audient driver as we are both using the same ‘456’ version. Perhaps now you see why i asked for pics mate. Its helped me eliminate one possibility.
As i said one can have a monster beast of a pc…... ‘But’ if its not optimised for music production... (see many threads on forums like gearspace or the cubase user forum..)..sometimes problems occur. Which is why many studios often build their own production pc’s or use a company that does such.
I personally have always got stellar results from off lease refurbished pc’s whereby i get my “refurb guy” to optimise for music production. Ive had the current one 5 years running win 10, and nary one problem mate. it never sees the net as i said. ive done bout 90 songs useing it running biab/realband/reaper combo.
Best/happiness...give my best to blighty. i'm a hammers supporter..lol. om
Hi OM. Refreshed today. I did read your previous links. I always have Asio released in any application that allows it and I've always had exclusive mode unchecked.
1. I have the main BB program on my C drive which is 2TB SSD. Real Tracks on another 2TB Internal drive, also SSD.
2. I have everything PG has to offer, including Xtra styles and addons.
3. BB plays whatever style is listed from any previous opening of BB.
I have optimised my PC OM. I followed Cubase tips on fully optimising whatever gear you have. With 128 GB Ram Corsair Vengeance.
Ok thats a beast lol. Bet it cost a pretty penny. Congrats.
Gigabyte mainboards have a good rep. Ok if bb is playing on start up and generating real traks and real drums etc etc…thats great.
The only thing i can think of is if wmp aint working maybe something has got corrupted in wmp dir. I would get a qualified pc tech to check the wmp installation and codecs etc. wmp works perfect here...also try another audio program that relies on wmp.
Re your spec my vision isnt the best. so if using partitioning ensure that partitioning hasnt affected wmp functioning. I dont partition.
Ps out of curiosity realband has a test audio performance utility in the menus thats a rough guide to how many traks any pc will do. Mebe try it sometime. Best om
thanks for commenting. kudos...great comment. i'm not expert in the nuances/inner workings of wmp. its just always worked for me.
i worried bout this aspect. and thus upthread i requested pics of various win audio recording/playback properties and advanced settings in the win 10 sound dialogs.
Never really tied Real Band. Tinkered with it back when it was 32 bit. I guess the plugin, which I love and use all the time, has been more useful for me. I may go back and play with it, now it's 64 bit.
Incidentally, I have asio working now and demos are playing.
I tried everything you guys have kindly suggested but I've no idea how I did it.
Guess I'm just good at FUMBLING through problems. :-)
You might want to save pics of all your audio and driver settings etc etc in windows itself including the advanced tabs in the win audio dialogs, and also the same for biab , and same for your audient settings and your cubase settings just in case you need them.
Re realband. Dont dismiss it. Take an evening mate and go thru’ the manual cos it has lots of deep features. Ie dont underestimate it just cos its free included. Just one feature i like is bars view that lets me easily move bars of midi around. Many other neat things in rb to discover.. You might be surprised.
Perhaps you might mark this thread as resolved in title.
