183. The Help File is not displaying properly.

The help file used for Band-in-a-Box^® is a .CHM file, which is a standard HTML based helpfile. The file is "bbv.chm". Knowning that it's HTML based may help you figure out the problem. Here are a couple of possibilities.

• Make sure you haven't installed Band-in-a-Box^® to a patch that contains a # sign - this is a special character used in html.

• The CHM file properties are tied to Internet Explorer properties. With the help file open, press the Options button and select 'internet options. Click on the Advanced tab and make sure 'Show Pictures' is checked in the Multimedia section.