I get the error message "cannot find engine file, please re-intall."
I've tried re-intalling to my main HD, but still getting the message.

Hello Jesse,

Are you able to attach a screenshot of the error message for us to see? You can also e-mail it in to support@pgmusic.com instead if you prefer. Also, when do you get this message in particular? When trying to do a particular task in Band-in-a-Box? On launch? Can you provide the exact steps for us leading up to the error message? This would be most helpful!

In addition to Embers requests for a picture, I just wanted to let you know that for tech support, more users got to the Band-in-a-Box Mac forums than the FAQ section. For future inquiries you may want to post there: https://www.pgmusic.com/forums/ubbthreads.php?ubb=postlist&Board=39&page=1

Thanks! I'll email, since that's the best way to communicate for me.
Jesse