Capturing and Adding a Screenshot to Live Chat Support at PG Music.com

Posted by: Jerry - PG Music

Capturing and Adding a Screenshot to Live Chat Support at PG Music.com - 04/21/22 02:35 PM

As they say, a picture is worth a thousand words. So, here's a couple of quick tutorials to help you take a screenshot and share them with us the next time you open a live chat support sessions at www.pgmusic.com !

Windows: https://youtu.be/oKkx0ousQ_0



Mac: https://youtu.be/KFTrvO_EB_Q

Posted by: Jim Fogle

Re: Capturing and Adding a Screenshot to Live Chat Support at PG Music.com - 04/21/22 03:55 PM

I'm sure these videos will make it much easier for PG Music Support to obtain the information they need to help users.
Posted by: Jerry - PG Music

Re: Capturing and Adding a Screenshot to Live Chat Support at PG Music.com - 04/21/22 04:18 PM

Most users aren't interested in getting too deep into the technical side of Band-in-a-Box, they'd rather be making music. We totally get it! This is an easy way for users seeking support to share the what they are seeing with us, so they can get back to making music ASAP!