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Posted By: larrymagee Serious Bug - "file has invalid data" - 06/20/17 03:04 AM
Hi - I searched the forum and only found one instance of this problem from 2011. Am I the only one that gets this error message?

"File has invalid data"

I do a lot of audio editing on my songs and this problem has been happening for several years and seems to be getting worse. I'm on the latest version of RB.

It comes up sometimes when you open an SEQ file that you have worked on in the past (1 day or months in the past). What the error message means is some of the tracks have been either erased or converted from stereo to mono since the last time you opened the SEQ. I've never had it occur on the same day while working /saving / opening a file. It's always after a reboot.

I've sent Tech Support several SEQs that have this error but I haven't heard back in a couple of months.

My work-around is to always version save SEQ files (project1-A.SEQ, project1-B.SEQ, project1-C.SEQ), etc. but this sometime doesn't help because all of the versions sometimes get corrupted and you have to start all over. My other workaround is that I Render all tracks to WAV every time I save a file. This is the only true way to be safe.

Is anyone else getting these error messages? If so, please let tech support know so they'll make it a priority.

I love the product and I'd like to love it even more.
Posted By: Noel96 Re: Serious Bug - "file has invalid data" - 06/20/17 05:57 AM
Larry,

I've been a regular user of Realband since it was first released and I've never seen that message.

If you can answer the below questions, they will help us get a bit of an insight into you system. Who knows, someone on here might have some thoughts.

1. What version of Realband/BIAB do you have?

2. What is your soundcard?

3. Are you running it with ASIO or MME?

4. What version of Windows do you run?

5. Have you tried right-clicking on the Realband start-up and selecting "Run as administrator?

6. Does BIAB run ok or does it have errors too?

Regards,
Noel
Posted By: larrymagee Re: Serious Bug - "file has invalid data" - 06/21/17 02:03 AM
Thanks for the interest

1. What version of Realband/BIAB do you have? RB 2017(7)

2. What is your soundcard? Microsoft Sound Mapper

3. Are you running it with ASIO or MME? MME

4. What version of Windows do you run? 10

5. Have you tried right-clicking on the Realband start-up and selecting "Run as administrator? Yes I always run it that way

6. Does BIAB run ok or does it have errors too? only RB has the problem
Posted By: rharv Re: Serious Bug - "file has invalid data" - 06/24/17 01:57 AM
You may not know, but RB has a folder where it saves backups every time you change a file and save it. (with a limit of space/time/versions)

You may be able to use the File-Open Special or the File-Open Backup option to see it (depending on the version of RB).

You may have a good backup available you don't know about.

I personally have not seen this error, but thought that knowing there may be a backup of the previous version available may be of some help.
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