mysterious yellow box on start up

Posted by: Bob Calver

mysterious yellow box on start up - 09/19/20 03:01 AM

in the past few days, whenever i start RB a yellow box appears top right saying 3.1.11. that's all. it disappears after a couple of seconds.

its not a problem i'm just curious. anyone know what it is?
Posted by: Simon - PG Music

Re: mysterious yellow box on start up - 09/22/20 11:16 AM

Hi Bob, could you send us a screenshot of the error? You can attach it to the forum post if you go to the Full Reply Screen and use the File Manager.

To take a screenshot in Windows, you can press the Printscreen button then paste the screenshot into an email. Alternately, you can hold the Windows key and press Printscreen, which will save the screenshot as an image in your Pictures\Screenshots folder, or press Alt-Windows-Printscreen which will capture only the current window to Videos\Captures.
Posted by: sslechta

Re: mysterious yellow box on start up - 09/22/20 01:37 PM

Not sure if this log is still valid in newer versions of Realband but you could check C:\Realband\RBERROR.LOG. The error may be listed in there.
Posted by: rharv

Re: mysterious yellow box on start up - 09/22/20 02:54 PM

Flash Message log is easily accessed here -
Posted by: Bob Calver

Re: mysterious yellow box on start up - 09/24/20 01:08 AM

screenshot attached. its not a problem. RB works fine and the message disappears after a few seconds. i'm just curious.
Posted by: Simon - PG Music

Re: mysterious yellow box on start up - 09/24/20 09:21 AM

From your account, you should have RealBand 2020, is that what you're running here? Can you confirm that you're on the most up-to-date build for 2020 (build 5) by installing the update from here: https://www.pgmusic.com/support.realband.htm#2020_5
Posted by: DebMurphy

Re: mysterious yellow box on start up - 09/24/20 10:50 AM

I may be mudding the waters here, but I had the same message appear once. It never happened again.

RB 2020 (5)

...Deb
Posted by: Bob Calver

Re: mysterious yellow box on start up - 09/24/20 02:37 PM

yes latest version with latest patch - the program runs fine and the box doesn't bother me but i'm simply curious!
Posted by: Bob Calver

Re: mysterious yellow box on start up - 10/13/20 01:52 PM

so no one has an idea about my mysterious yellow box? makes me feel less of a numpty if everyone else is puzzled too!
Posted by: sslechta

Re: mysterious yellow box on start up - 10/14/20 11:10 AM

I didn't see you respond to see if you checked Rharv's post and looked at the actual log files to see if there was additional info besides the "3.1.11" text.
Posted by: Bob Calver

Re: mysterious yellow box on start up - 10/15/20 01:23 PM

sorry - i'll look up the log file. it seemed so minor that i thought there wouldn't be a log. i'll check.
Posted by: Bob Calver

Re: mysterious yellow box on start up - 10/15/20 01:35 PM

here it is - all it seems to do is note that RB is starting up

i ran RB twice as the first time i go the no midi chords message but then realised RB always wakes up blank anyway but the midi message was a file i opened earlier. RB seems to announce its starting!

- 3.1.11 [RealBand 2020.5.0, 15/10/2020 21:28:16]
**** New Session started at : 15/10/2020 21:28:16 [RealBand 2020.5.0]
- Running Windows Notepad.exe to display file C:\RealBand\data\FlashMessageLog.txt [RealBand 2020.5.0, 15/10/2020 21:27:23]
- 3.1.11 [RealBand 2020.5.0, 15/10/2020 21:27:05]
**** New Session started at : 15/10/2020 21:27:05 [RealBand 2020.5.0]
- 3.1.11 [RealBand 2020.5.0, 15/10/2020 17:07:30]
- MIDI file contained no chord symbols.
Posted by: Simon - PG Music

Re: mysterious yellow box on start up - 10/15/20 02:03 PM

Yes, please see if there's more info in the log. As far as I could find, the number seems to refer to Elastique, but we've never seen it pop up every time like this. Perhaps a reset to default settings could get it to go away?
Posted by: Bob Calver

Re: mysterious yellow box on start up - 10/16/20 02:14 AM

i'll be upgrading to 2021 anyway soon so that may make it disappear. its not a problem as i said i was just curious.

the flash log was complete for the day in question and as it referred to the 3.1.11 and little else i think that's the end of the usefulness of the logs.

thanks to everyone - especially Simon - for the interest
Posted by: Simon - PG Music

Re: mysterious yellow box on start up - 10/16/20 02:06 PM

You're welcome Bob! Shame that log file didn't have anything interesting in it.
Posted by: eddie1261

Re: mysterious yellow box on start up - 11/24/20 12:26 PM

Originally Posted By: sslechta
Not sure if this log is still valid in newer versions of Realband but you could check C:\Realband\RBERROR.LOG. The error may be listed in there.


Doesn't sound like it's actually an error, Steve.

At least he knows the version of that yellow box is 3.1.11!!