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Posted By: ImpressSissi Cannot générate Real Trak - 03/21/20 07:14 PM
Hi,

I purchased and install the Mac 2020 Ultra Pack+ lately.
I installed all in my computer and let the soft choice himself the good folder.
However I have an error message :



It's seem the software didn't install correctly but I don't know what part is not well installed.

Is someone able to tell me what do I have to re-install among these files ?

  • 2020_0pak.pkg
  • artistperformances_full_2020.pkg
  • bandinabox_2020_full.pkg
  • bb2020_audio_midi_plugins.dmg
  • realtracks_shots_loops_holds1-441.dmg
  • realtracks001-045.dmg
  • realtracks046-101.dmg
  • realtracks102-154.dmg
  • realtracks155-205.dmg
  • realtracks206-253.dmg
  • realtracks254-277.dmg
  • realtracks278-300.dmg
  • realtracks301-328.dmg
  • realtracks329-352.dmg
  • songs_lessons_pak.pkg
  • supertracks010-017.pkg


Is this bug known ?
I hope I can fix it with just re-install.

Thanks for all help.

PS (to PG Music) Please when you send an error message made it easy to copy, don't make it disappear too quickly, and made it more understandable (if possible).
Posted By: Andrew - PG Music Re: Cannot générate Real Trak - 03/23/20 01:45 PM
Hello,

Quote:
Please when you send an error message made it easy to copy, don't make it disappear too quickly, and made it more understandable (if possible).



Yes, you can review and copy all of these messages by going to the Help menu | Utilities | Display Log text file.

RealTracks #2557 is part of 'RealTracks Set 263'. (you can tell this by looking at the Set column in the RealTracks Picker). So if you missed intalling that, just find the installer series that contains that set number.

Take a moment first and download/install the latest patch:
https://nn.pgmusic.com/pgfiles/support/patches/bb2020_mac_update_build403.pkg

If you look in /Applications/Band-in-a-Box/RealTracks
Do you actually see the folder "Cello, Background SlowWaltz Sw 085"
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