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#11458 - 01/21/09 01:28 PM [Band-in-a-Box Nederlands Gebruikers Forum] Support pgmusic
Registered: 01/11/09
Posts: 5
fransonline Offline
Newbie

Registered: 01/11/09
Posts: 5
Ik heb een aantal dagen geleden een e-mail gestuurd naar support@pgmusic.com, maar tot nu toe nog steeds geen antwoord.

Lees nu net in een posting dat je naar sales@pgmusic.com moet mailen, klopt dit?

Bedankt!

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#11459 - 01/22/09 06:14 AM [Band-in-a-Box Nederlands Gebruikers Forum] Re: Support pgmusic [Re: fransonline]
Registered: 03/09/07
Posts: 1341
Loc: Friesland, The Netherlands
Mike sings Offline
Expert

Registered: 03/09/07
Posts: 1341
Loc: Friesland, The Netherlands
Hallo Frans,

Er is een help-request formulier op de site. Dit kun je invullen en mailen. Op dit formulier wordt een aantal vragen gesteld over je systeem etc. zodat men een goed beeld heeft van de situatie.
Hier is een link naar dat formulier.

Je kunt natuurlijk ook op het forum zoeken of jou vraag al behandeld is, of je kunt je probleem posten. Dan kunnen andere forumleden je wellicht van een antwoord voorzien. Het Engelstalige gedeelte van het forum bevat een schat aan informatie en wordt bezocht door heel veel ervaren mensen die zeer behulpzaam zijn.

Als de taal een probleem vormt, kun je hier ook posten, dan zal ik zien wat ik voor je kan doen.
_________________________
Mike
www.mikewever.nl

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#11460 - 01/24/09 12:00 PM [Band-in-a-Box Nederlands Gebruikers Forum] Re: Support pgmusic [Re: Mike sings]
Registered: 01/11/09
Posts: 5
fransonline Offline
Newbie

Registered: 01/11/09
Posts: 5
Dank je voor deze bruikbare tip!

Frans

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#11461 - 01/25/09 12:33 PM [Band-in-a-Box Nederlands Gebruikers Forum] Re: Support pgmusic [Re: fransonline]
Registered: 08/11/05
Posts: 235
Loc: Nederland
Peter Eigenraam Offline
Apprentice

Registered: 08/11/05
Posts: 235
Loc: Nederland
Dag Frans,

Je mag zowel support@pgmusic.com als sales@pgmusic.com gebruiken voor vragen aan PG Music. Als je in het Engels schrijft krijg je snel antwoord. Als je in het Nederlands schrijft kan het wat langer duren, want dan moet de vraag eerst in het Engels vertaald worden en het antwoord moet in Nederlands vertaald worden.

Goei,
Peter

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