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Band-in-a-Box for Windows
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Joined: Nov 2013
Posts: 58
Enthusiast
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OP
Enthusiast
Joined: Nov 2013
Posts: 58 |
Success is always the sweetest the last time around. Glad your order went through. Perhaps Rachel will soon be successfull.
Sorry if my earlier posting read like a resume. Sometimes I provide more background details than I need to. All inputs are appreciated as we can all learn some new tidbits We have a credit card machine in our home for my wife's business, so we're aware of some (but not all) of the issues. After viewing more of the videos and working with a new DAW (Sonar X3 with a 1900+ page manual that I have read) for a year, I found that there is a lot of operational similarities between the two programs and I think I'll be hitting the ground running with BiaB. For me BiaB fits a nice niche between recording with Sonar (longer turn around time, but totally custom sound, i.e. a recording studio), and the Roland BK-7m backing module (quick and spontaneous, just follow my right hand.) BiaB also seems to offer a lot more styles than the BK-7m. Wally G
Yamaha Montage 6 Roland J80, D50, Integra 7, BK-7m, FR-8X, 1967 Fender Jaguar, Fender Strat, Fender 1965 Twin Reverb reissue, Selmer Trumpet, Akai EWI, Studio One 4 My WEB Site: www.gontowski.com/music
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Band-in-a-Box for Windows
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Joined: May 2013
Posts: 57
Enthusiast
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Enthusiast
Joined: May 2013
Posts: 57 |
Just an experience-report in case it adds anything to PGM's order/delivery system-awareness for future transactions.
Pretty much the same results here too when purchasing 2014 upgrade yesterday am. UK time for download delivery.
I had 5 attempts fail, each with a different credit card and the same "verification could not be obtained ...." remark returned (2 Visa, 1 MasterCard, 2 different Amex accounts - personal and business.)
Three of those were also second-attempts with the same card (one Visa, one Amex, the MasterCard.)
I knew however that my card accounts etc were all in order, and it is also the case that as I travel quite widely for business including to the US, a purchase of this size/nature/location isn't out of my spending pattern so shouldn't have triggered a hold/query, most certainly not with Amex.
Reading between the lines it appeared that nothing was being onward-processed by PGM for issuer-verification. I have subsequently checked with all, and it appears that no payment requests were received from PGM.
My getaround at the time was simply to use Paypal, and that went through instantly.
I will nevertheless be checking future CC statements for a while in case any of the 5 made it through the payment system regardless of what appears to be indicated, and an accidental duplicate charge has been taken somewhere. This is just a precaution on my part however and is not aimed at PGM in particular with whose services etc I have always been more than happy, but no system is infallible regardless of whose it is and what is claimed.
In the event that there might be some arising-thoughts about possible system-engineering I hope this might usefully contribute.
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 38,502
Veteran
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Veteran
Joined: May 2000
Posts: 38,502 |
hannay,
FWIW I think that your thorough explanation might be of help to PGM, they may not be aware of something that is not working as it should. These services are often part of a third-party solution or whatever, but you obviously know that.
It also helps to have more than one user report about such issues, simply a statistical help as proof.
Good report.
--Mac
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Band-in-a-Box for Windows
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Joined: May 2013
Posts: 57
Enthusiast
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Enthusiast
Joined: May 2013
Posts: 57 |
Thank you Mac, that was my thinking also.
People often don't care to get complaints, or try to deflect them with just a band-aid response. For my part however I am pleased if someone with a genuine complaint brings it to my attention. Information always has value even if negative - in fact especially if negative!
I'm grateful to have an awareness of something I otherwise wouldn't know about, and be able to do something to correct it. I'll probably never reach perfect, but I'll hope to get close enough to see it.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Update Your PowerTracks Pro Audio 2024 Today!
The Newest RealBand 2024 Update is Here!
The newest RealBand 2024 Build 5 update is now available!
Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.
This free update is available to all RealBand 2024 users. To learn more about this update and download it, head to www.pgmusic.com/support.realband.htm#20245
The Band-in-a-Box® Flash Drive Backup Option
Today (April 5) is National Flash Drive Day!
Did you know... not only can you download your Band-in-a-Box® Pro, MegaPAK, or PlusPAK purchase - you can also choose to add a flash drive backup copy with the installation files for only $15? It even comes with a Band-in-a-Box® keychain!
For the larger Band-in-a-Box® packages (UltraPAK, UltraPAK+, Audiophile Edition), the hard drive backup copy is available for only $25. This will include a preinstalled and ready to use program, along with your installation files.
Backup copies are offered during the checkout process on our website.
Already purchased your e-delivery version, and now you wish you had a backup copy? It's not too late! If your purchase was for the current version of Band-in-a-Box®, you can still reach out to our team directly to place your backup copy order!
Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.
Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.
Update your Band-in-a-Box® 2024 for Windows® Today!
Update your Band-in-a-Box® 2024 for Windows for free with build 1111!
With this update, there's more control when saving images from the Print Preview window, we've added defaults to the MultiPicker for sorting and font size, updated printing options, updated RealTracks and other content, and addressed user-reported issues with the StylePicker, MIDI Soloists, key signature changes, and more!
Learn more about this free update for Band-in-a-Box® 2024 for Windows at www.pgmusic.com/support_windowsupdates.htm#1111
Band-in-a-Box® 2024 Review: 4.75 out of 5 Stars!
If you're looking for a in-depth review of the newest Band-in-a-Box® 2024 for Windows version, you'll definitely find it with Sound-Guy's latest review, Band-in-a-Box® 2024 for Windows Review: Incredible new capabilities to experiment, compose, arrange and mix songs.
A few excerpts:
"The Tracks view is possibly the single most powerful addition in 2024 and opens up a new way to edit and generate accompaniments. Combined with the new MultiPicker Library Window, it makes BIAB nearly perfect as an 'intelligent' composer/arranger program."
"MIDI SuperTracks partial generation showing six variations – each time the section is generated it can be instantly auditioned, re-generated or backed out to a previous generation – and you can do this with any track type. This is MAJOR! This takes musical experimentation and honing an arrangement to a new level, and faster than ever."
"Band in a Box continues to be an expansive musical tool-set for both novice and experienced musicians to experiment, compose, arrange and mix songs, as well as an extensive educational resource. It is huge, with hundreds of functions, more than any one person is likely to ever use. Yet, so is any DAW that I have used. BIAB can do some things that no DAW does, and this year BIAB has more DAW-like functions than ever."
Convenient Ways to Listen to Band-in-a-Box® Songs Created by Program Users!
The User Showcase Forum is an excellent place to share your Band-in-a-Box® songs and listen to songs other program users are creating!
There are other places you can listen to these songs too! Visit our User Showcase page to sort by genre, artist (forum name), song title, and date - each listing will direct you to the forum post for that song.
If you'd rather listen to these songs in one place, head to our Band-in-a-Box® Radio, where you'll have the option to select the genre playlist for your listening pleasure. This page has SoundCloud built in, so it won't redirect you. We've also added the link to the Artists SoundCloud page here, and a link to their forum post.
We hope you find some inspiration from this amazing collection of User Showcase Songs!
Congratulations to the 2023 User Showcase Award Winners!
We've just announced the 2023 User Showcase Award Winners!
There are 45 winners, each receiving a Band-in-a-Box 2024 UltraPAK! Read the official announcement to see if you've won.
Our User Showcase Forum receives more than 50 posts per day, with people sharing their Band-in-a-Box songs and providing feedback for other songs posted.
Thank you to everyone who has contributed!
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