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I am having a bad experience with an order delivery from www.Sweetwater.com. I hope it yet works out, but is there something I should have known about these folks before I place the order and paid.
Dan, BIAB2024, SoundCloud Win11, i7(12thGen), 32GB, 1TB SSD(M.2 NVMe SSD), 2TB Libraries, 1 TB(WD-Black), 2TB SSD(M.2 NVMe SSD)Data, Motu Audio Express, Keystation 61, SL88 Studio, Reaper
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I think that Sweetwater is possibly the best online retailer for musical gear today. Your problem is probably an anomaly. Hope it works out satisfactorily.
Regards,
Bob
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My experience with Sweetwater has always been superb for more than a decade. I don't have any reservations whatever.
Dan, you should have a "personal Sweetwater sales person" or some such assigned to you. If you don't yet and want one, call mine: Dan VanAmerongen at ext. 1253. Another Dan!
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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High praise for a group which is pretty screwed up this morning. I am still going back and forth with them. They seem greatly confused!!!
Dan, BIAB2024, SoundCloud Win11, i7(12thGen), 32GB, 1TB SSD(M.2 NVMe SSD), 2TB Libraries, 1 TB(WD-Black), 2TB SSD(M.2 NVMe SSD)Data, Motu Audio Express, Keystation 61, SL88 Studio, Reaper
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OK, all is now good. Must just be Mondays...
Dan, BIAB2024, SoundCloud Win11, i7(12thGen), 32GB, 1TB SSD(M.2 NVMe SSD), 2TB Libraries, 1 TB(WD-Black), 2TB SSD(M.2 NVMe SSD)Data, Motu Audio Express, Keystation 61, SL88 Studio, Reaper
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I've never had an issue with them. I've dealt with the same salesperson for over 20 years. His name is Michael Eads.
Care to share the details of the issue?
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OK, all is now good. Must just be Mondays... Only made few purchases, but everything worked great. Methinks your quote is right on.
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Lots of tornados recently. Maybe that affected shipments in your region?
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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So I believe all is now right with the world. I spoke at length with Chris my service rep. He explained they simply just did not know who I was. Really. When my name hit their system this weekend with a purchase they had not seen it in so many years that it got sent to a "live review required list". So they could not do anything until this morning. Then my email account caused some problems. Just when I was really working up a head of steam (after my first post here), Chris called me on my cell phone. How he got the number I can't figure. But now that they know who I am (hehe) all has been worked out.
But the really interesting thing is what I bought. It is my birthday present to myself. I will share more on that in another thread.
Dan, BIAB2024, SoundCloud Win11, i7(12thGen), 32GB, 1TB SSD(M.2 NVMe SSD), 2TB Libraries, 1 TB(WD-Black), 2TB SSD(M.2 NVMe SSD)Data, Motu Audio Express, Keystation 61, SL88 Studio, Reaper
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"But the really interesting thing is what I bought. It is my birthday present to myself. I will share more on that in another thread." NOTFAIRNOTFAIRNOTFAIR!What did you buy??????? 
Last edited by 90 dB; 04/29/14 03:04 AM. Reason: Barbados Rum
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Hehe. If you have followed any of my prior threads over the past week or two here in the forum you will see what I was eyeing. So I pulled the trigger this weekend. My prior thread honestly did not ever get a single response. I dropped the same tread into the Reaper Forum and had two days of lively conversations with dozens of folks weighing in. We really have became very sleepy over here, but hey, it is what it is. I think we are all old.  But, I will do what I can to wake folks up. Heck, we are supposed to be having fun.... 
Dan, BIAB2024, SoundCloud Win11, i7(12thGen), 32GB, 1TB SSD(M.2 NVMe SSD), 2TB Libraries, 1 TB(WD-Black), 2TB SSD(M.2 NVMe SSD)Data, Motu Audio Express, Keystation 61, SL88 Studio, Reaper
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I bought a reso guitar and a bunch of software from them this past Christmas. I have never had such a great experience online before! I got to choose my guitar by S/N and photos online before placing the order. the ordering was simple and I was able to download my software right away. the guitar arrived a few days later packaged beautifully and set up ready to play! when I order gear online I will only buy from Sweetwater if they sell what I am looking for!
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I have never had an issue with these guys or for that matter Musicians friend and American Music Supply. Guess I have been very lucky.
Later,
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Jazzmandan,
Right on you will really enjoy this purchase.....you rascal.
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The best part of using Sweetwater is the candies in the box.
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Matt, I got such a kick out of that! I probably told more folks about the candy than I did the guitar!
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"But the really interesting thing is what I bought. It is my birthday present to myself. I will share more on that in another thread." NOTFAIRNOTFAIRNOTFAIR!What did you but??????? zackly...
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I have never had an issue with these guys or for that matter Musicians friend and American Music Supply. Guess I have been very lucky.
Later, Again we strike a similar chord my brother! I have never had any problems from them either. Sweetwater is my number one place to shop but I have purchased from the other two also.
Me, it's not about how many times you fail, it's about how many times you get back up.
Cop, that's not how field sobriety tests work.
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Software is getting harder and harder to purchase. EZD2 it is and what a mess it is turning into. This is now day 3 trying to get the "instant download" of the EZD1, so I can get the free upgrade to EZD2 when it releases next week.
Sweetwater is doing there part, so I don't fault them here. But Toontracks, in the middle of what they have claimed is a "game changing" release, has decided to update their website. So pages no longer exist! Specifically the page to register the software. So it is turning into a real process.
Last edited by jazzmandan; 04/29/14 06:22 AM.
Dan, BIAB2024, SoundCloud Win11, i7(12thGen), 32GB, 1TB SSD(M.2 NVMe SSD), 2TB Libraries, 1 TB(WD-Black), 2TB SSD(M.2 NVMe SSD)Data, Motu Audio Express, Keystation 61, SL88 Studio, Reaper
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Update Your PowerTracks Pro Audio 2024 Today!
The Newest RealBand 2024 Update is Here!
The newest RealBand 2024 Build 5 update is now available!
Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.
This free update is available to all RealBand 2024 users. To learn more about this update and download it, head to www.pgmusic.com/support.realband.htm#20245
The Band-in-a-Box® Flash Drive Backup Option
Today (April 5) is National Flash Drive Day!
Did you know... not only can you download your Band-in-a-Box® Pro, MegaPAK, or PlusPAK purchase - you can also choose to add a flash drive backup copy with the installation files for only $15? It even comes with a Band-in-a-Box® keychain!
For the larger Band-in-a-Box® packages (UltraPAK, UltraPAK+, Audiophile Edition), the hard drive backup copy is available for only $25. This will include a preinstalled and ready to use program, along with your installation files.
Backup copies are offered during the checkout process on our website.
Already purchased your e-delivery version, and now you wish you had a backup copy? It's not too late! If your purchase was for the current version of Band-in-a-Box®, you can still reach out to our team directly to place your backup copy order!
Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.
Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.
Update your Band-in-a-Box® 2024 for Windows® Today!
Update your Band-in-a-Box® 2024 for Windows for free with build 1111!
With this update, there's more control when saving images from the Print Preview window, we've added defaults to the MultiPicker for sorting and font size, updated printing options, updated RealTracks and other content, and addressed user-reported issues with the StylePicker, MIDI Soloists, key signature changes, and more!
Learn more about this free update for Band-in-a-Box® 2024 for Windows at www.pgmusic.com/support_windowsupdates.htm#1111
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If you're looking for a in-depth review of the newest Band-in-a-Box® 2024 for Windows version, you'll definitely find it with Sound-Guy's latest review, Band-in-a-Box® 2024 for Windows Review: Incredible new capabilities to experiment, compose, arrange and mix songs.
A few excerpts:
"The Tracks view is possibly the single most powerful addition in 2024 and opens up a new way to edit and generate accompaniments. Combined with the new MultiPicker Library Window, it makes BIAB nearly perfect as an 'intelligent' composer/arranger program."
"MIDI SuperTracks partial generation showing six variations – each time the section is generated it can be instantly auditioned, re-generated or backed out to a previous generation – and you can do this with any track type. This is MAJOR! This takes musical experimentation and honing an arrangement to a new level, and faster than ever."
"Band in a Box continues to be an expansive musical tool-set for both novice and experienced musicians to experiment, compose, arrange and mix songs, as well as an extensive educational resource. It is huge, with hundreds of functions, more than any one person is likely to ever use. Yet, so is any DAW that I have used. BIAB can do some things that no DAW does, and this year BIAB has more DAW-like functions than ever."
Convenient Ways to Listen to Band-in-a-Box® Songs Created by Program Users!
The User Showcase Forum is an excellent place to share your Band-in-a-Box® songs and listen to songs other program users are creating!
There are other places you can listen to these songs too! Visit our User Showcase page to sort by genre, artist (forum name), song title, and date - each listing will direct you to the forum post for that song.
If you'd rather listen to these songs in one place, head to our Band-in-a-Box® Radio, where you'll have the option to select the genre playlist for your listening pleasure. This page has SoundCloud built in, so it won't redirect you. We've also added the link to the Artists SoundCloud page here, and a link to their forum post.
We hope you find some inspiration from this amazing collection of User Showcase Songs!
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There are 45 winners, each receiving a Band-in-a-Box 2024 UltraPAK! Read the official announcement to see if you've won.
Our User Showcase Forum receives more than 50 posts per day, with people sharing their Band-in-a-Box songs and providing feedback for other songs posted.
Thank you to everyone who has contributed!
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